Lo que 69 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
3.7con base en calificaciones actuales
3.9
Comida
3.7
Servicio
3.9
Ambiente
4.1
Valor
Ruido · Moderado
100 % de las personas lo recomendaría a un amigo
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S
46 reseñas
Comieron en 10 de marzo de 2020
Global5Comida4Servicio5Ambiente4

Great local dining go to place for family friendly dining

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M
11 reseñas
Comieron en 6 de marzo de 2020
Global2Comida3Servicio1Ambiente4

I along with my husband, toddler, and mother decided to grab an easy Friday night dinner here. While the food wasn’t bad (wasn’t spectacular either although our experience may have clouded our judgement), we experienced some pretty poor service from some of the wait staff. When we saw that our main courses were about to be delivered, I started gathering up the platters and plates from our appetizers (wings, queso, chips, etc) and I had them stacked in front of me to make room on the table. Those of you that have dined with a toddler know that space is limited when you’re trying to play keep away with hot plates and small hands. I lifted the plates up so that my dinner could go in front of me and the guy delivering our food just plopped everything down and looked at me sitting there holding all of the appetizer platters/plates up for him to take and just walked away! He literally left me just sitting there holding everything. I didn’t have room on the table to put them and I’m sitting there with an armful of dishes on my pregnant belly. After a couple of minutes another server who was setting up an adjacent table for a large party walked by and I politely asked him if he could take the platters/plates that I was holding and he put his hands out and refused like I was trying to hand him a dirty diaper and walked away! I ended up putting them on the empty table next to us after holding them for five minutes. Such an odd experience.

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C
30 reseñas
Comieron en 23 de febrero de 2020
Global2Comida2Servicio3Ambiente3

Very bland food from the salsas to the table side guac... service was sorely lacking. Won’t be going back

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TL
Filadelfia
1 reseña
Comieron en 15 de febrero de 2020
Global3Comida3Servicio4Ambiente4

Even though service was attentive we were disappointed with a few of the meals. Texas chili was just okay. Black beans were bland as was rice.

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OT
1 reseña
Comieron en 31 de enero de 2020
Global5Comida5Servicio5Ambiente5

always pleasant staff and great service.

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S
47 reseñas
Comieron en 21 de marzo de 2017
Global4Comida4Servicio4Ambiente4

Good neighborly kid friendly Tex MEX place

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S
47 reseñas
Comieron en 7 de marzo de 2017
Global4Comida4Servicio3Ambiente3

Great Tex MEX in the neighborhood

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S
47 reseñas
Comieron en 21 de febrero de 2017
Global4Comida4Servicio5Ambiente3

Our go to place for everyday casual dining with the family - Good Tex MEX food and atmosphere

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B
8 reseñas
Comieron en 16 de diciembre de 2016
Global4Comida4Servicio5Ambiente3

We have been here many times and it is always good

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A
63 reseñas
Comieron en 11 de diciembre de 2016
Global2Comida3Servicio1Ambiente2

The enchiladas are good. The carne asada was excellent! The tableside guacamole wasn't as good as usual, and wasn't made at the table side. I heard several other tables complaining about that fact while we were there as well.

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m
14 reseñas
Comieron en 9 de agosto de 2016
Global2Comida2Servicio3Ambiente5

Classic margarita was awful. Not like the Austin Grill I know. Fajitas had a meager teaspoon of guacamole. All in all the food was fair, drink were not even.

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RL
7 reseñas
Comieron en 8 de agosto de 2016
Global4Comida5Servicio5Ambiente3

We had a great time. Restaurant was very, very loud.

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NV
13 reseñas
Comieron en 29 de julio de 2016
Global4Comida4Servicio3Ambiente4

Family dinner (6 of us). Got the reservation time we wanted, hostess was great when some of our party arrived late...our table was ready! Service was so-so, but it was very busy and dining room seemed understaffed. Manager visited the table. Food was good, served hot and in decent portions. Would return!

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LL
1 reseña
Comieron en 18 de junio de 2016
Global5Comida5Servicio5Ambiente5

Reserving a table on line was easy and efficient. There were 7 of us and our table wasn't crowded at all. Hostess and waitstaff were friendly. Good was prepared to our liking and delicious. Best frozen margarita I'vehad in a very long time.

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OT
3 reseñas
Comieron en 8 de junio de 2016
Global5Comida5Servicio5Ambiente5

Service was awesome. Can't remember her name, but she basically suggested everything we ended up ordering. Super friendly, and the manager came around to check in to every table. Great place!

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OT
1 reseña
Comieron en 28 de mayo de 2016
Global2Comida2Servicio1Ambiente2

We went to the dinner this past weekend and encounter underwhelming tex/mex food with poor to bad service. I never try to judge a restaurant by my server experience since the hospitality industry pays slave wages and makes their workers live off tips; you never know what kind of service your going to get. The food on the other hand is entirely a different issue. We had table side guacamole and some queso to start. It took getting up and finding a server to get app plates delivered. The guac was nothing special and basic in my opinion. Having it prepared by the teenage hostess that I watched eat candy behind the host desk the entire time I was there was a bit surprising. I myself ordered the Willie Nelson taco platter. It came with 4 tacos and offered a verity which I though would be a good way to try out the new restaurant. I can not say I was impressed with any of the tacos, but that might have been because I was so unhappy with the service. To add to the point of the service, we asked the bartender to change the TV to the US men's soccer game that was going on. While in the middle of our meal the bartender changed the TV to another sport.

Would I go back to the Austin Grille located in Springfield Virginia? Not unless I knew the management has changed or I received a hefty gift card. I'll stick to On The Boarder or UncleJulios or Guapos or Chuys.

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L
29 reseñas
Comieron en 11 de mayo de 2016
Global3Comida3Servicio5Ambiente3

Service was superb. My meal was not cooked properly and the manager came out to apologize! It was rectified in 5 minutes.

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l
110 reseñas
Comieron en 23 de julio de 2011
Global4Comida4Servicio3Ambiente3

I've always liked Austin Grill - but haven't been to the Springfield location in a while. If there is one thing you have got to get here it is their wings. Wow! They are not your typical bar wings - they are tender, flavorful, hot-off-the-grill, and straight-up delicious! In addition to the wings app, I had combo fajitas; my husband had the Willie Nelson combo tacos. All very good. Our server was busy, but he was prompt and friendly. The manager also checked in on us and spent a few minutes chatting, which made us feel very welcome. One downside: music was too loud at times.

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GD
2 reseñas
Comieron en 16 de julio de 2011
Global5Comida5Servicio5Ambiente5

For those that like Tex Mex in a vibrant setting of music and chatter and such, then this is your place. Austin Grill is a family favorite and we've had most of the items on the menu. There is something for everyone. And they are wonderful with families. Nothing spells "welcome" like a warmed basket of tortilla chips and mini-bowls of salsa for dipping. Oh and their desserts do not disappoint. Great way to end a meal and this upbeat review.

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OT
4 reseñas
Comieron en 13 de julio de 2011
Global2Comida2Servicio3Ambiente1

Average restaurant, average fair. The wings are good but was impressed with nothing on the menu.

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Q
25 reseñas
Comieron en 11 de julio de 2011
Global1Comida3Servicio1Ambiente3

What a mess! It took 30 minutes to have our waiter ask about drinks -- he announced he resigned that evening because of the chaos in the kitchen. We had to ask for service 3 times --- to order food and to inquire where our food was. Worst experience!

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OT
Chicago
5 reseñas
Comieron en 19 de junio de 2011
Global4Comida4Servicio5Ambiente4

Austin Grill in Springfield has consistently good food and this was our first time for brunch but we enjoyed and will go again - going for dinner is a no brainer - LOVE IT

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T
7 reseñas
Comieron en 3 de junio de 2011
Global2Comida2Servicio2Ambiente3

The evening didn't start off well - table wasn't ready for our 7:30PM reservation, buzzer didn't work and we missed our "call" when the table was finally ready, we were then sat in the very back right beside the kitchen and food didn't arrive about 45 minutes after we ordered (one salad and two enchilada entrees). Our waitress finally mentioned something to management and the General Manager stopped by. At the end of the evening, the GM apologized, comp'ed our entrees and gave us a $20 gift card. Great customer service by the GM and he helped save our night!

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OT
1 reseña
Comieron en 8 de mayo de 2011
Global4Comida4Servicio4Ambiente4

Austin Grill Springfield offers consistently solid service, good food at fair prices, and the portions are satisfying without being too much. We are regulars at this location and enjoy the food, service and atmosphere.

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OT
1 reseña
Comieron en 8 de mayo de 2011
Global5Comida5Servicio5Ambiente5

Redesigned menu has a lot more Tex-Mex food. This is a great place for folks who miss Austin and who love great brunches...best chorizo burritos and tomato and avocado omelets in town!

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OT
Baltimore
1 reseña
Comieron en 6 de mayo de 2011
Global2Comida2Servicio2Ambiente2

Austin Grill is going downhill. Grilled salmon salad used to be my favorite, but the salmon has steadily shrunk in size, while an increasing amount of iceberg lettuce fills the bowl. Open tables sat unoccupied while we waited for 40 minutes with a hungry 5 year old - appears they've cut back on staff - on a busy Friday night! Along with no longer offering their Loyalty Rewards program, this experience means we'll be choosing another place to spend our money!

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OT
2 reseñas
Comieron en 6 de mayo de 2011
Global3Comida2Servicio3Ambiente3

If you are looking for authentic Mexican, this isn't the place. If you want a local spot with okay food, Austin Grill will fit the bill. I will probably go back one day to try a burger, ribs, or a steak - just not the Mexican food.

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OT
1 reseña
Comieron en 23 de abril de 2011
Global4Comida5Servicio5Ambiente5

We have been to a few of the local Austin Grills in the Metro-DC area, but never one in a strip mall. Don't let that deter you. There was plenty of parking, unlike the Old Town Alexandria and downtown D.C. locations. We had reserved a table, but arrived 30 minutes early. We were seated right away in a "half-booth". Unfortunately, there was something of a bottle-neck in the walkway right behind my seat but it wasn't too bad. The food was standard Austin Grill quality (which means it was as consistent as the other locations). Overall, it was a good date-night decision to head to the Springfield Austin Grill for dinner.

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OT
2 reseñas
Comieron en 9 de abril de 2011
Global4Comida4Servicio4Ambiente3

Our waiter Jason was awesome, anticipated kids needs, refills etc and handled the confusion of 2 families & mixed menus. Food is always reliable & good, great sangria too.

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OT
4 reseñas
Comieron en 30 de marzo de 2011
Global5Comida5Servicio4Ambiente4

Great food! Good service, Springfield is lucky to have Austin Grill!

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OT
9 reseñas
Comieron en 24 de marzo de 2011
Global4Comida4Servicio4Ambiente4

Good service, great food

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c
3 reseñas
Comieron en 24 de marzo de 2011
Global3Comida3Servicio2Ambiente2

Incredibly loud Mariachi singer. Saw on website the event but expected a much quieter band. Was club-like, blast-your-ears loud. We were there with family to chat but couldn't hear a thing. Asked waiter to have them turn it Down twice which they did but it was still loud. We go there on occasion but will never go on Mariachi night again! We do like the restaurant though!

We had A fundraiser recently & they were incredibly generous! We're very grateful for that!

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SN
Richmond
2 reseñas
Comieron en 17 de marzo de 2011
Global5Comida5Servicio5Ambiente3

Excellent service and food! Enjoy going to Austin Grill each time we go.

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OT
2 reseñas
Comieron en 11 de marzo de 2011
Global4Comida5Servicio3Ambiente4

I love this place so much. It would have been perfect, except that our waiter's shift apparently ended during our meal. He left without saying anything to us and the guy who picked up the table didn't check on us for a while, so we didn't know who to flag down for the check. I know it wasn't the second waiter's fault--our original waiter should have said something before he left us!

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OT
2 reseñas
Comieron en 8 de marzo de 2011
Global3Comida4Servicio2Ambiente3

Though I had a reservation on St. Patricks Day, they did not honor it...seating walk-in persons with the same number in their party before seating us. Additionally, they did not bring one of our beverages until we were already done with the appetizer...I cancelled the beverage but the check came with it still billed anyway and we had to bring it to the waitress's attention for correction. The food we got was good though...

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JA
2 reseñas
Comieron en 5 de marzo de 2011
Global4Comida4Servicio5Ambiente4

We go to Austin's several times a year. The steak fajitas are the best item on the menu (in my opinion). The recently added outdoor seating but we haven't had a chance to check that out yet.

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VI
64 reseñas
Comieron en 5 de marzo de 2011
Global2Comida2Servicio2Ambiente2

They have suspended their loyalty program to keep prices low, then they jacked up the prices!

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OT
4 reseñas
Comieron en 28 de febrero de 2011
Global5Comida5Servicio5Ambiente5

Great service, food and prices. Love coming here.

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SN
Richmond
2 reseñas
Comieron en 25 de febrero de 2011
Global5Comida5Servicio5Ambiente4

Excellent service from Justin and outstanding food. Manager came by which is a nice touch to the dining experience.

A bit noisy due to the folks enjoying this dining spot. We will definitely go back!

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OT
1 reseña
Comieron en 19 de febrero de 2011
Global4Comida4Servicio3Ambiente3

Even though I made a reservation,I still had to wait 15 minutes

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