Me gustó mucho el lugar, nos atendieron bien y la comida estaba buena, sin embargo los menús olian a humedad y el calor hacía un poco incómoda la velada, lo recomendaría porque es algo excepcional, sin embargo creo que pueden mejorar esos aspectos.
Great ambiance, good service the food itself was average. If your looking for a unique dining surroundings experience Alux is top notch. The ambiance makes up for the average food offerings.
Ambiente relajado, variedad de bebidas, comidas exóticas, extraordinario lugar, muy bonito. Muy recomendable.
We took our family to Alux to celebrate our youngest daughters graduation. It was amazing! The table for the 10 of us was in a quiet corner near the water and there were several fans running to keep the area cool. The food was both beautiful and delicious! We ordered a variety of items but the surf and turf for 2 was the favorite. This was our second time here but we will be back 😀
A must-do dining experience when in Playa del Carmen...all time favorite in any place in the world for us.
El lugar está increíble!!! Disfrutamos mucho de una velada tranquila y una comida excelente.
My brother in law ask my sister to marry him
This was my first time to Alux and it left the best first impression I could have ever imagined. I was nervous when greeted at the door by Mayan-dressed members because I thought the restaurant would be gimmicky, but they were very welcoming and set a nice tone of excitement. The stairs led us down into a different world. It was a modern, dim-lit, and homey cave. The lighting and live DJ set a cool and transient ambiance. The food- just incredible!! I ordered the portobello mushroom appetizer and ate it all to myself. I never expected I would enjoy an appetizer sans meat with so much pleasure, but I did!
And then the entrees came- the presentation was flawless and the food was delicious. I ordered the Pato de Cenote (duck) which was a new and interesting spin on a duck confit. I enjoyed it very much, it was a progressive dish-only downfall was that it was a sweetly embellished protein paired with more sweet sides. I would've enjoyed a bit more complexity to the flavors, but I still loved it. My boyfriend ordered the steak and we were absolutely floored!! The steak was so tender and well dressed with two different types of sauces and perfectly seasoned veggies. We cleared our plates so quickly we couldn't even consider dessert, even though the presentation was impeccable.
And finally, of course I have to give all of the thanks to our service. Our server Victor was so polite and did all he could to offer a same amount of excellence as he did with his other tables. There was a slight amount of difficulty that the staff was not as well-versed in English as other higher-end restaurants, but Victor still did his absolute best to explain each dish and make us feel more than welcomed. Although gratuity is included in the check, we wanted to show our appreciation toward Victor and all of his efforts toward creating an unforgettable dining experience.
Alux was my favorite dining establishment during my Mexican stay. I highly recommend it to anyone!
This place is an adventure and an amazing dinner. Make sure to walk through the entire cave!!
Me encanta este lugar, el restaurante tiene una decoración natural increible, el recorrido por la caverna vale mucho la pena, la comida es deliciosa y el trato del personal fue muy amable y gentil
Great ambiance in Alux, one of the coolest places I've ever eaten. The Margarita Diablo was one of the best cocktails I've ever had, full stop. Great place for a date or just to have a quality dinner while in Playa
Excelente lugar muy recomendable para toda ocacion
La comida muy mala y de muy baja calidad ... real mente no regresaría ..
EXCELENTE CUEVA maya TRansformada en resataurant, comida muy buena
Excelente lugar para una noche romántica y pasarla con la familia un lugar fuera de lo común y los platillos excelentes muy agradable todo el lugar
En general todo estuvo bien. Salvo el servicio a la mesero. Muy insoportable,
Muchas grasias por toda la atencion. Especialmente a josue por un espectacular servicio. Me gustaria mucho que hubiese un menu para niños si es que son permitidos en el establesimiento. Gracias.
Alux was an extremely unique experience that we loved! The atmosphere alone is so beautiful. Eating dinner in a cave with lights shining on the beautiful cave surrounding you was an experience of a lifetime. The place was worth seeing alone even if you're just going for a drink. Service was excellent and the food was beyond our expectations. We got the fried cheese to start (delicious) and then the surf and turf for 2. This came with 2 different kind of steaks and about 25 ounces of meat total between the two! 5 jumbo shrimp and 3 lobster tails were so so good! The plates had the best mashed potatoes and veggies to go with all the food. Would recommend if you're able to experience it to do so because it was worth every bit! Take a walk along the inside of the cave after dinner for great pictures. Only warning is the place was warm. You're in a cave so dress lightly and enjoy:)
Really delicious and innovative food. This was my second visit and it was as good as a year ago. Will definitely go back next year during annual girls trip! Gorgeous setting!
Great ambiance, it's worth a visit just for the restaurant itself. The food was great overall, creative use of traditional gourmet dishes in Mexican restaurants. The wine selection was adequate, although a little on the expensive side. If you have a special occasion to celebrate, I would recommend one of the private rooms, although they cost extra (about $30 usd for the cheaper ones) they have a really special one for engagement dinners (sadly I couldn't book it in time). I would also recommend for you to ask for a tour of the whole restaurant to your waiter, they'll be happy to do it, and it's definitely worth it.
You will not find a more unique place to have a nice dinner. We went for my wife's 40th birthday. I worked with Eduardo their events planner who did an amazing job to make sure this was a special night for my wife. Highly recommend!
This was such a fabulous restaurant and experience! It was our last night of vacation and we had heard from someone about this restaurant in a cave and had to check it out. So glad we did! The food was amazing, and the setting, lighting, service, everything was incredible, unique - just perfect!
Espectaculares instalaciones! Excelente diseño y aprovechamiento del área, la atención amable y con disposición de favorecer una espléndida velada, estuvimos en la bóveda "Deseo" que nos dio el ambiente tranquilo y exótico que queríamos, con una iluminación fantástica, la comida fue deliciosa, con el toque local que buscábamos, disfrutamos de sopa de lima, bisque de langosta, faisán y venado, lo recomendaremos a familiares y amigos, y seguro regresaremos!
Gabriel was the best server and even had called a driver to take us to a print shop to get our tickets for a tour we were had planned the next day. The food was spectacular. I'm going to be back in a week's time - visiting from the States again and we're specifically going to be asking for Gabriel. We were 3 friends traveling together internationally for the first time and Alux was a special experience that all of us were talking about days after it happened.
Great location In a cenote. Very warm. Dress lightly. Food was terrible. I ordered a seasonal item- deer. Obscenely over cooked. Deer should be rare to medium rare. Was well done and chewy as all get out. Very disappointing- and that was the only edible part of the expensive meal, if you can believe it.
Salad served next to charcoal?! Charcoal was spread over entire salad, giving horrible taste.
Mashed potatoes were cold, solid flavorless hard mess.
This was the most expensive single entree on the menu and it was horrible. Service was poor. Cannot recommend this restaurant at all. Avoid, avoid, avoid, even with the cool location. Food as just too bad and too expensive for the terrible quality. My 35 dollars would have given better meal at fast food place- kid you not.
This place is amazing! Aside from the fact you are literally eating in a cavern the food and staff were fantastic. Every meal we ordered from snails to the sea food platter was cooked perfectly and very flavorful! We even were able to go to the wine cellar and pick out a bottle of Argentina Red Blend which was incredible and paired great with our meal
Food wasn't worth the price
Beautiful unique place with regular food. Good for a drink and an entree
One word...AMAZING! We were celebrating a recent marriage engagement, so the ambience was perfect. A perfect setting!
La caverna es espectacular además la han decorado muy bien.
Sin embargo como restaurante se queda corto, la comida bastante regular para el alto precio que se paga.
No cuenta con parqueadero cubierto.
La atención de los meseros es muy demorada.a
Estaba preocupada por las reseñas que vi, pero fui con mis amigas y estuvo genial, comida deliciosa, atendiemiento excelente por parte de gabriel que nos hizo varias recomiendaciones de platillos deliciosos! No es bararo pero volveria a ir, el lugar es increible! Para la siguiente quisiera rentar de los salones especiales, estan hermosos!!
Recomiendo ampliamente el "sacrificio maya" y el " caviar mexicano" ambos estuvieron perfectos!!!
Gracias por hacer mi despedida de soltera aun mas especial!!!
Great ambiance. Good kid average at best. Wit such an awesome location I don't understand why they won't improve the food.
Fue toda una experiencia. No todos los días puedes tener una cena de lujo en una formación subterránea con estalactitas colgando en tu cabeza. La comida está muy bien balanceada y con un gran sabor, aunque se me hace un poco sobre valorada en cuestión de precios. Como local, valió la pena la experiencia, sin embargo es algo que solo haría una vez.
A must place to visit the food was great, a real great ambiance eat food in a cave with the odd bat flying around. I would definitely go back to here again...
Unique setting with excellent service and an interesting menu. Limited vegan options, but what was there was very appealing to the eye, well presented and quite tasty. Affordable and able to handle any size gathering from intimate to larger parties. I definitely had a good time at Alux Restaurante.
excelente lugar dentro de una caverna con iluminación colorida que mo hace diferente a rodo. buen ambiente. excelente atencion de los meseros. la comida excelente
Lugar espectacular, comida excelente, precios elevado.
Me gustó la experiencia de regresar, la comida muy bien, el lugar es fantástico, el servicio atento, pero lento (tal y como lo aclaran en el menú desde el principio) y finalmente el calor de la época en una caverna apenas soportable gracias al ventilador adicional que me consiguió el mesero.
The food, service and ambiance was amazing. The only negative was how warm it was and lack of air but that is to be expected when you're in a cave.