Amazing experience, something we may never get to do again. If we get back to this part of Mexico, we will definitely come back here
We were told the food was mediocre at best, but we actually found it a step up as the chef really was doing local foods and unique presentations. We enjoyed walking through the cave after dinner and could imagine coming back with ever more friends! They sat us at a stunning table near a grotto. We did have to use our phones to read the menu but that is not an issue since the ambiance in the cave was spectacular!
Sitio excepcional, el ambiente es muy novedoso
The cave was amazing- one of a kind. The food was great and the service very friendly
Everything was amazing there service ,dinner everything. One day when I go back to Cancun will have dinner there again .
ME GUSTÓ MUCHO EL CONCEPTO DE RESTAURANTE EN GRUTA, YO ESPERABA QUE NOS ASIGNARAN UN SALÓN ESPECIAL, POR ESO RESERVÉ CON MUCHA ANTICIPACIÓN. MI PLATILLO (FAISÁN) NO ME PARECIÓ BUENO, ESTABA UN POCO DURO Y FUE COMPLICADO COMERLO ASÍ. HE COMIDO FAISÁN EN SALSA DE UVAS Y ES EXQUISITO, PENSÉ QUE SERÍA ALGO PARECIDO. SUGIERO QUE MEJOREN EN LOS ALIMENTOS
El diseno del restaurante es muy original, acogedor y romantico. Sobre la comida, muy rica.
Location is amazing and service is great. Food needs some help. Great wine cellar and decent selection for the price.
Ambiance was fabulous. Very humid in the cave . I will definitely go back.
This was one of the most memorable dinners we have ever had due to its location in a cenote. MAGNIFICIENT!!!
Ambiance was great but The server was disappointing and she was not customer friendly, too many no's to any request and didn't seem to know the menu very well- affected the entire evening and she doesn't represent the venue well ...
Comida, lugar y ambiente!
Para toda ovación!
Demasiado recomendado, lugar obligatorio para visitar en Playa del Carmen
After seeing photos of Alux, we knew we had to book it for our trip to Playa. It did not disappoint.
Walking down the steps , into a cave, is really cool. The ambiance is like nothing else I've ever been to. The lights showing off the unique features of the cave were spectacular.
Our server, Gabriel, was wonderful. He was very knowledgeable in all aspects of the cave, as well as the wine and food menus. He made sure we felt comfortable and that we enjoyed the experience.
If you are going to Playa, you HAVE to check this place out. We would go back in a heartbeat. It really made the trip extra special.
Our service from our waitress was impeccable. Her knowledge and my girlfriend has intolerances to which they catered for perfectly 10/10
Fabulous service and ambiance. Amazing experience in a cave! Recommend for date night or special occasion.
Absolutely amazing I would highly recommend this to anyone, we will Remember that night forever xx
Me quedó a deber la propuesta gastronómica. La decoración y mobiliario me parecieron pobres comparadas con el atractivo natural de la cueva.
Unlike any restaurant I have ever been too! Beautifully constructed restaurant in a cave. Scenery was beautiful, food and service was very good. My only complaints are 1) being that the restaurant is in a cave, the temperature inside can be very warm. Some areas are provided with fans but my table was not and I did not realize others had fans until half way through our meal. 2) I made reservations on Open Table app and I put that it was for a special occasion (anniversary) However, the restaurant did not know it was our anniversary and did not seat us in their private, romantic areas which after walking around the cave after dinner, they definitely had the tables to do so. Not sure if this was the restaurant or open table’s mistake.
The restaurant is in a cave and everything's looks nice. They have fans going to help with the heat. There is no wi-fi. The food was good. We asked for more bread and we were charged. We were charged for natural water and we were charged for a birthday treat. It appears to be petty when they charge you foe.some small things when the food is so expensive. First and last time. Not what I was expecting.
Me encanto el restaurant esta hermoso, la cena deliciosa y el servicio excelente de victor el chico q nos atendio , fuimos a celebrar aniversario de boda y pasamos un rato muy agradable, vale la pena ir a conocerlo, realmente lo recomiendo
Wonderful setting but food so so, I had the wild pig which to be honest was so tough I could not eat. The appetisers were quite good and the service also. Food was a letdown...
Todo fue excelente, la comida y la atención de primera y la caverna es hermosa!
This is a beatiful restaurant. The food is delicious and the setting is incredible, you are in a live cenote. There is a big menu of cocktails and the mixology is very good. There is a food menu where you can tri anything from stuffed seafood chile (I had that one) to pheasant to mole.
There is live music but it is so soft that you can speak and hear without any issues.
Be aware however that the cave is hot. They can place a couple of fans near you and you can feel cooler, however it is not air conditioned, according to them, since it is a live cave they can't mess too much with it's temperature. Having said that, this is once in a lifetime opportunity, so if you are near Playa del Carmen don't miss it. Oh, and by the end of the meal ask for a Mayan Coffee, you wont regret it.
The most amazing restaurant I have ever visited. Great service, food and an amazing setting inside a cave. Gabrielle our waiter was outstanding!!
Me.encantó pa ambientacion, el servicio y la comida riquísima
Alux was a fantastic place for our anniversary dinner. The staff was friendly, and service was excellent. Attentive without being intrusive. The food was excellent. Very good wine selection. And of course the space itself is beautiful. It’s not cheap, but we knew that going in. (their online menus have prices listed). Definitely a great place for a special occasion dinner.
Somos de san Luis Potosí,excelente experiencia,comida muy rica y especial,un lugar unico,muy recomendable,noche inolvidable
Me gustó mucho el lugar, nos atendieron bien y la comida estaba buena, sin embargo los menús olian a humedad y el calor hacía un poco incómoda la velada, lo recomendaría porque es algo excepcional, sin embargo creo que pueden mejorar esos aspectos.
Great ambiance, good service the food itself was average. If your looking for a unique dining surroundings experience Alux is top notch. The ambiance makes up for the average food offerings.
Ambiente relajado, variedad de bebidas, comidas exóticas, extraordinario lugar, muy bonito. Muy recomendable.
We took our family to Alux to celebrate our youngest daughters graduation. It was amazing! The table for the 10 of us was in a quiet corner near the water and there were several fans running to keep the area cool. The food was both beautiful and delicious! We ordered a variety of items but the surf and turf for 2 was the favorite. This was our second time here but we will be back 😀
A must-do dining experience when in Playa del Carmen...all time favorite in any place in the world for us.
El lugar está increíble!!! Disfrutamos mucho de una velada tranquila y una comida excelente.
My brother in law ask my sister to marry him
This was my first time to Alux and it left the best first impression I could have ever imagined. I was nervous when greeted at the door by Mayan-dressed members because I thought the restaurant would be gimmicky, but they were very welcoming and set a nice tone of excitement. The stairs led us down into a different world. It was a modern, dim-lit, and homey cave. The lighting and live DJ set a cool and transient ambiance. The food- just incredible!! I ordered the portobello mushroom appetizer and ate it all to myself. I never expected I would enjoy an appetizer sans meat with so much pleasure, but I did!
And then the entrees came- the presentation was flawless and the food was delicious. I ordered the Pato de Cenote (duck) which was a new and interesting spin on a duck confit. I enjoyed it very much, it was a progressive dish-only downfall was that it was a sweetly embellished protein paired with more sweet sides. I would've enjoyed a bit more complexity to the flavors, but I still loved it. My boyfriend ordered the steak and we were absolutely floored!! The steak was so tender and well dressed with two different types of sauces and perfectly seasoned veggies. We cleared our plates so quickly we couldn't even consider dessert, even though the presentation was impeccable.
And finally, of course I have to give all of the thanks to our service. Our server Victor was so polite and did all he could to offer a same amount of excellence as he did with his other tables. There was a slight amount of difficulty that the staff was not as well-versed in English as other higher-end restaurants, but Victor still did his absolute best to explain each dish and make us feel more than welcomed. Although gratuity is included in the check, we wanted to show our appreciation toward Victor and all of his efforts toward creating an unforgettable dining experience.
Alux was my favorite dining establishment during my Mexican stay. I highly recommend it to anyone!
This place is an adventure and an amazing dinner. Make sure to walk through the entire cave!!
Me encanta este lugar, el restaurante tiene una decoración natural increible, el recorrido por la caverna vale mucho la pena, la comida es deliciosa y el trato del personal fue muy amable y gentil
Great ambiance in Alux, one of the coolest places I've ever eaten. The Margarita Diablo was one of the best cocktails I've ever had, full stop. Great place for a date or just to have a quality dinner while in Playa
Excelente lugar muy recomendable para toda ocacion