If you're anywhere near Playa del Carmen, you have to go. Photos don't do it justice. Had a terrific Mexico Temporanillo for $800 pesos too. Surprised, to say the least. Excellent wild boar and duck confit.
Great atmosphere, even had a DJ playing music. Food was very good and service was top notch.
We visited on our honeymoon and had a truly wonderful meal and experience. The staff was friendly and accommodating to my food allergies and the food was some of he best I’ve ever had. We hope to return one day, and I’ve told many to try this place for a romantic and memorable dinner.
It is a unique experience but it is a one and done. The food is exotic. Three of us ordered the same dish. It came cooked three different ways from raw to over cooked. The waiter tried to explain we didn’t know how wild pig should be cooked and when we showed the three different extremes for the same meal he removed the plates. It took three attempts to get it correct. The prices were very high for what was served. Portions smaller than those delivered off a children’s menu at most restaurants and just as to flavor, nothing to return for. We have been to restaurants like this and the food was amazing, here it is below average and they charge about 60 Pesos for a glass of distilled water. All the plates came cold and we had to send them back. They have a great setting but lack in everything else. Go to say you went but don’t plan on it being a complete experience you can rave about.
Bonito ambiente de la caverna y mesas en cavernas anexas. La comida no es muy buena pero la atención de Claudia (de italia) si lo es.
Increíble lugar ,sobre todo único y diferente, siempre llevo a mis familiares y amigos que me visitan de otros estados , favor de indicarme cuando tengan promociones para los locales de Quintana Roo,
It's a shame that food and the comfort level don't live up to the very unique location and atmosphere of this restaurant. When we arrived, a lady was spraying cheap room freshener all around the entry. A very strong incense smell permeated throughout the restaurant, which gave us headaches and made it hard to enjoy what we could of the food. Our steaks were extremely salty and of very poor quality - practically inedible. The staff and the management were friendly but not very accommodating when we brought this to their attention - we were offered a small discount on our dinners. The prices are ridiculous for the lousy food. I wouldn't recommend this place. You can do so much better elsewhere.
Second time visit now and we will come back many times in the future❤️
Es un lugar increíble, fascinante e inolvidable difícil de creer que existe en nuestro pais, no encuentro más palabras para describirlo, quedamos impresionados mi esposa y yo por los espacios bellamente iluminados que hacen resaltar la belleza natural de estas grutas, de la comida sin palabras, exquisitamente preparados todos los alimentos y sobre todo muy saludable. 100 % recomendable . En mi próxima visita a Playa del Carmen haré todo lo posible por repetir la visita a este bello lugar.
El lugar es único, muy padre la atmósfera; la comida no es particularmente buena y por ello los precios me parecen elevados; como atractivo turístico vale la pena pero como lugar para los amantes de la gastronomía no tanto.
El lugar es maravilloso increíble toda la locación. La comida grandiosa buen montaje y excelente sabor.
La experiencia la hecha a perder el PESIMO SRRVICIO de meseros
excelente lugar, muy bonito, ambiente increible, personal muy amable
Extraordinary place, a MUST see!!!
DON’T miss the opportunity to eat very tasty food served by nice polite waitress in a magnific cave❤️👍👍👍👍👍
The experience for my wife on her birthday was incredible! This place has their own wine cellar!!! The mixed drinks are great, and many nice tequilas to choose from. The food was so tasty, and the presentation was great!! Can’t wait to come back!
Unique restaurant! The food was very good. The music was a little tiring and loud. The only reason I wouldn't recommend this restaurant is because it wasn't easy to converse at the table because of the music. Also, I believe the restaurant caters to a younger crowd. Although the restaurant was very busy, it wasn't full of a bunch of gringos! Yea.
One of a kind unique dining experience! A must if you’re in Playa del Carmen!
Excelente servicio y alimentos aunque cierra a las 11.30 que para playa delncarmwn es muy temprano.
Seria genial poder estar en bar hasta mas tarde
Muy buena comida, lugar increible, otimos servicios.
Be aware: They only accept Visa/Mastercard... not American Express... This caused a problem, unfortunately I didn't bring enough cash to enjoy wine and dinner... So we had cocktails and appetizer, which were both delicious... I'd go back, but when they take AMEX.
El lugar está muy bonito, la comida hay platillos q están muy ricos y otros no están malos pero tampoco espectaculares
Excelente opción para una cena única, la comida no es la mejor pero el lugar lo vale todo
Todo excelente, el único detalle fue con el termino de la carne, pedí medio y estaba más hacia 3/4 pero en general todo muy bien, es un restaurant costoso pero vale la pena, ideal para una ocasión especial.
Once in a lifetime place
The ambience of Alux can’t be beat. Dining in an authentic cenote was really special. The food was very good. Unfortunately the dish I wanted was not available. The dinners we had, however were very good. I would recommend the “Mesoamerican Specialities”
My only complaint was that our dinners arrived before we finished our appetizers. They were taken back to the kitchen and brought back out lukewarm at best. Should have been made again fresh.
Amazing ambiance and great for Foodies!!! I think normally the service is amazing, but we had a flood the night before with Monsoon rains and every employee was working hard to make the restaurant ready for 5:30 opening (our reservation time). Imagine fancy server suits with rubber boots - LOL :) We paid a small fee to have a special 'room' - the "Pasion" table, very romantic (seats 2 to 4) and they have several other very cool areas you can pay extra to have a private area, or just eat in the main seating area - rather way they give you the tour of the cavern/Cenotes.
I ordered the Syrah Cowboy, which came with a Ribeye steak not noted. Even though I went medium-rare, the steak was very tough and I was really disappointed - since the price was more then the New York steak I expected a Filet. I can promise you - if it had been a Filet, it would have been amazing, because the flavour of the steak and the accompaniments were delicious!!! My hubby had the Mexico Lindo Chili and he loved it!
Back to the service - everyone was so nice, but the end was a bit of a problem.... maybe because of the flood issue, but we waited 15 minutes after having our meal plates taken and ordering coffee (asking to see the dessert menu) and no one returned. So we got up and asked at the front desk for our bill, which we had to go to another station for Visa (no hand held). Again this could be part of the flood issue, because this is such an amazing place I doubt this is typical.
I would recommend it to anyone wanting a special dinner in Playa Del Carmen and I would try it again - just cuz they worked so hard to be open after the flood and overall it was an enjoyable experience!!
Note: approx $8 US cab fare from 5th St shops. This area is a humid/tropical environment, so the server gives you a choice of fan or air conditioning. We took the fan and even after the flood we were very comfortable.
Excelente lugar me encanta.
An amazing dining experience from start to finish! You will never dine in a more spectacular atmosphere. The service is top notch and the menu is very diverse. You will not be disappointed.
Tip: Since you are underground, in a cave, it is fairly warm and humid. Dress accordingly.
The food is ok, I've had better street food. Don't expect much from the service, server brought our food table side with her hair in our food. Expect to be rushed out and not enjoy the meal a quarter of the way through the meal server asked if she could take our plates very evident it's turn the table. Then brought out wife's drink out to spill it in front of us, wipe the glass down and not offer up a new drink. When I made the reservation I noted it was my wife's birthday. They did not mention anything, so I told them and no reaction. You would think that they would have tried to recover the dinner after all of the fumbles. But no that was not the case, since they think it's on one person who will not be coming back.
Un lugar muy rico, precios comodos! No barato pero tampoco caro! Y excelente comida!!
Ya tenía varios años intentando acudir, pero al fin se me hizo!!, y valió la pena, felicidades a todos!!!