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Misure di sicurezza
- Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
- Le aree comuni vengono pulite a fondo quotidianamente
- Sarà fornita una copia digitale, monouso o igienizzata del menu
- Ai clienti vengono forniti disinfettante o salviettine
- Vengono utilizzate posate sigillate o incartate
- Il numero dei clienti seduti al tavolo è limitato
- Nelle aree comuni è mantenuta la distanza di sicurezza
- Fra i tavoli c'è più spazio
- I camerieri indossano mascherine
- I clienti devono indossare le mascherine, a meno che non stiano mangiando o bevendo
- Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
The ambiance is incredible loved the EDM playing in the area we sat in. Staff is super knowledgeable and attentive. Superb service. Great self guided cave tour after your meal. Definitely ask about the different seating arrangements throughout the caves for a birthday or anniversary. Will definitely come back when back in Mexico. Be prepared to spend at minimum two hours here, worth every minute, as there is so much to take in.
Excellent, attentive, professional service. Excellent attention to detail. They asked how to make my husband’s whisky sour. You could tell they really cared about our satisfaction and experience. The environment is magical, deep in the caves, colored by lights but not overdone in a tacky fashion. The chef’s dishes is plated beautifully, and we loved the tastes of 80% of the things we ordered. My only criticism is that they served everything too quickly.
Very nice. A different experience to enjoy. I loved the atmosphere. The food was okay as well. The service was great.
What a place !! State of art food .
The restaurant was incredible!! Service was a little slow but the food was amazing! Would definitely recommend if in town the atmosphere is so cool!!
Family dinner with family from Florida.
It was a fantastic restaurant I highly recommended for the quality of the food and the ambiance. The service from the staff is amazing.
La primera impresión es buena pues la cueva y su decoración son fabulosos. Las hostess fueron desatentas. Una de ellas al pedirle si nos mostraba el lugar por ser nuestra primera vez nos dijo que no... Que eso lo debíamos pedir al mesero después de cenar!... Luego nos asignó una pequeña mesa con vista a una alacena aún cuando el lugar estaba semi vacío y teníamos reservación. Los precios caros nos hicieron imaginarnos una comida excepcional...pero no... Una porción mezquina de ensalada de betabel rostizado con unos ingredientes de pobre calidad y unos higos desabridos, mal seleccionados y peor conservados nos hicieron pedir la cuenta. No tienen estacionamiento y en la calle entre motos de empleados y un taxista nos encajonaron ... Una experiencia para el olvido... De ahí nos fuimos a cenar bien al sonora prime a quitarnos la decepción...
Just trying something new while on vacation. Food might be the best in Playa del Carmen but the atmosphere made up for it. Having dinner in a cave was exciting.
amazing food, beautiful scenery ! a definitely must !
Very beautiful place, my partner loved dining here.
However, it got really stuffy and hot at one point.
And our server disappeared after we received our final dish, couldn’t find him to order postre (dessert).
Also, the drinks are watered down, not strong at all.
Apart from that, the food was delicious. The deer was really tough though. We recommend the aguachile, it was definitely one of the highlights. That and the bone marrow.
must see restaurant. Very unusual settings and unforgettable experience.
This restaurant didn't disappoint. The atmosphere is absolutely serene! We saw a bat flying around - didn't harm anyone, just trying to get back into bed. The service was top notch! The food was amazing, wine selection was great, we have no words to describe how great this was! After dinner, you can roam the caves and take pictures. Unforgettable.
Such an amazing experience to be able to dine in a cave! The ambiance was amazing and the food was delicious! We got a fabulous bottle of wine from the cellar and they made my in laws anniversary and my birthday a night to remember! Definitely a must try if you are in the area!
Los precios sumamente elevados, el plato es muy pequeño. El servicio en general bueno, pero hubo un tema pues pensaron que éramos turistas y nos intentaron cobrar un 10% adicional, para la “propina”. Tal cual se intentaron aprovechar de nosotros al igual que vendernos más platillos para consumir más y pagar más. Precios sumamente caros para lo que es. 3/10 recomendado. Ahórrate tu dinero y ve a otro restaurante con mejor calidad de precio, servicio y comida. Muy mala experiencia, tuvimos que hablar con el gerente pues como mencioné, el mesero pensando que éramos turistas nos hizo creer que ERA UNA OBLIGACIÓN agregar un 10% a su propina aparte del 15% que ya le habíamos dado. Ahórrate tu dinero y tu tiempo.
We went to celebrate a birthday. Everything was great until the food settled in. About an hour later I got sick all through the night and carried over until all day the next day. Not only myself but 4 of us in the party. My son who ordered the hamburger didn’t get sick. I recommend stay away from the seafood. We ordered salmon, oysters
My husband and I very much enjoyed the experience at Alux. Prepare yourself for the humidity that comes with caves. It’s not unbearable, dress accordingly. Thinking we should have gone for the VIP table. This will cost $55 USD, and would be with it. The staff is very nice and happy to help. Learned about the markups on wine and extra taxes in Mexico, so don’t go for any Californa cabs as it will set you back 5bills. Leaned more about Mexican wines, which I very much enjoyed. Food, You need an open mind with about half their menu (new summer menu and not reflected on open table) They do have dishes that are in the “safe zone” for the unadventurous. I would definitely visit again.
DEFINITION OF TOURIST TRAP!
Not worth value for money, not even the cave!
Don’t go! Bad food, portions are tinny, very expensive, menu prices online are outdated, worst experience in such a nice town with excellent places.
We rely on OpenTable in all the world, don’t trust reviews of this place!
We went here for our anniversary and it was a very cool yet romantic spot. The cave is breathtaking and the food is great. I had the coconut salmon and it was amazing.
Muy agradable. El costo del platillo es un poco elevado respecto a la porción. Los cócteles tienen mucho hilo u se pierde un poco el sabor pero en general muy bueno
Great environment but the food was good at best.
Hiram was amazing loved his service will come back because of him checked on us every 5 mins and presentation was everything everyone there was professional absolutely stunning views can’t wait to come back
En general bien, el lugar es precioso y único. La comida fue regular. El filete al vino fue muy malo, el risotto de langosta delicioso pero la porción fue muy pequeña. Los cócteles y el
Postre muy bien. Mesero muy bien
Take the tour at the end of your dinner to know more about the cave. Great ambiance and food. Must go in Playa Del Carmen
Loved it. A must do while visiting.
Lugar está increíble y toda la comida excelente, ampliamente recomendable
Phenomenal atmosphere and experience; the restaurant is beautiful but the food left more to be desired. Overall, would recommend for the experience even with the average menu.
It was amazing
Great experience! Fine dining in a freaking cave!! Loved the food! Service was great! Although slightly more expensive . Appreciated the convenience of paying in dollars like most places in the area. We were able to pick wine from cellar. Enjoyed the little demonstration from the “witch doctor” pardon me if that’s not what he/she was during the dinner. It was an overall great birthday dinner.
Good experience overall. They do not have a wine list per say. You need to go into a wine cave and pick you wine which is a unique experience. No prices on the wine so waiter has to leave the room and look up the prices each time you select one. Rather expensive for the amount of food that you receive.
La comida aún que es muy buena esperaba más, el lugar es increíble esperaba la cocina igual. Nos obligaron al 15% de propina lo cual no nos gustó mucho, se supone opcional y calculamos el 10% pero no aceptaron más que el 15% . Pero todo estuvo bien, solo para que lo contemplen. Tampoco tienen estacionamiento ni valet parking, eso si esta pésimo.
Probably the best food we had in the area, while the service was amazing. Combined with an amazing ambient - highly recommended.
Una experiencia invaluable,
Desde la recepción hasta la salida, nos mostraron la cava de Vinos donde elegimos muy buena recomendación. Por motivo de nuestra celebración nos regalaron dos copas de Vino Espumoso y recibimos la felicitación de casi todos los meseros que nos asistieron. por si fuera poco nos dieron un tour por la cueva aún cuando el restaurante estaba cerrando. la calidad de alimentos es muy buena pero siento que el servicio y el concepto sobrepasan cualquier barrera, definitivamente una oportunidad que debes de tener al estar en Playa del Carmen.
Un agradecimiento a nuestro mesero.
Everything was fabulous.
Realmente una experiencia única, explorar la caverna natural y el cenote, espectaculares!!! La atención de parte de todo el STAFF excelente, en particular Hiram nos atendió SUPER!!! Y la comida...UFF deliciosa!!! Toda la experiencia de princio a fin, EXCELENTE!!!
THE BEST PLACE IN PLAYA DEL CARMEN. The humidity in the cave is 100% worth it. You will not regret it. (Careful with lighting I caused a few bats to fly around.) nothing scary but definitely memorable. Food was spectacular, fresh and the waiter had AMAZING English. You will not let your dinner party down with this place.
We came here on vacation for a drink one night. The food and the service was so sexy we had to come back for dinner. It lived up to everything we had seen. Wonderful food, extremely good service. Fun ambience.
Excellent service. The server Nicolas/Lorenzo was great. The food amazing and the place unique! Love it.
The ambience of this restaurant is amazing. You will never go to a restaurant like this. The food is very average so don’t expect to be wowed With the food. It is definitely a tourist destination and the main wait staff is very robotic. The auxiliary wait staff is actually better than the main waitstaff. But must go to once in your life. Not a place I would go to very often but definitely a must see
Alux Restaurante è stato valutato da 1009 utenti di OpenTable con 4.5 stelle.
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