Alux Restaurante

4.5
1062 recensioni
da Mex$500 in su
Messicana contemporanea

I tag più utilizzati:

Occasione speciale
Romantico
Adatto agli anniversari

Misure di sicurezza

Pulizia e sanificazione
  • Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
  • Le aree comuni vengono pulite a fondo quotidianamente
  • Sarà fornita una copia digitale, monouso o igienizzata del menu
  • Ai clienti vengono forniti disinfettante o salviettine
  • Vengono utilizzate posate sigillate o incartate
Distanziamento fisico
  • Il numero dei clienti seduti al tavolo è limitato
  • Nelle aree comuni è mantenuta la distanza di sicurezza
  • Fra i tavoli c'è più spazio
Dispositivi di protezione
  • I camerieri indossano mascherine
  • I clienti devono indossare le mascherine, a meno che non stiano mangiando o bevendo
Controlli
  • Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
Cosa dicono 1062 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.5basato sulle recenti valutazioni
4.3
cibo
4.6
servizio
4.8
Atmosfera
4.3
Rapporto qualità-prezzo
Rumorosità · Moderata
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Ordina per
Filtri
OT
Utente OpenTable
Baja California
1 recensione
Visitato il giorno 11 gennaio 2021
Complessivo5cibo5servizio5Atmosfera5

Aniversario

OT
Utente OpenTable
Denver
1 recensione
Visitato il giorno 5 ottobre 2019
Complessivo5cibo5servizio5Atmosfera5

Anoversario

PS
PSR283
1 recensione
Visitato il giorno 3 ottobre 2019
Complessivo5cibo5servizio5Atmosfera5

Top Ambiente. In einer Höhle neben einer Cenote. Essen top. Service super.

OT
Utente OpenTable
3 recensioni
Visitato il giorno 3 gennaio 2018
Complessivo2cibo1servizio2Atmosfera5

La location e’ veramente unica, vale la pena visitarlo anche solo x un aperitivo. Peccato per il cibo veramente pessimo e i camerieri non parlavano inglese.

NS
vipNikkiSta
Washington DC
53 recensioni
Visitato 3 giorni fa
Complessivo5cibo5servizio5Atmosfera5

Alux made my anniversary dinner special. They chose the perfect table, had wonderful service and it was a posh sophisticated atmosphere. The food was impeccable and the prehispánica dishes were superb. The presentation of the food was artistic. What a wonderful culinary and cultural experience. It was a true fusion of modern and prehispánica Mexico. The cenote transports you back in time while the decor is capture the mix of Hispanic and moorish Influences. This restaurant is worth the cost and you feel that you have a valued customer experience. Furthermore the restaurant is following strict Covid guidelines with hand sanitizer and masks. This was an important decision when making the reservation and I am happy to say that all staff and patrons follow the guidelines. Lastly don’t worry about taxi to and from the place, they arrange taxi service to go back to your hotel and they take credit card. A total stress free experience!! It is very humid and they have fans but wear light clothing.

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OT
Utente OpenTable
1 recensione
Visitato il giorno 10 settembre 2021
Complessivo2cibo1servizio5Atmosfera5

Service was great. Food lacked flavor.

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TW
TyroneW
San Francisco
3 recensioni
Visitato il giorno 6 settembre 2021
Complessivo5cibo5servizio5Atmosfera5

Awesome experience with delicious food! I was truly impressed. Highly recommend!

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OT
Utente OpenTable
1 recensione
Visitato il giorno 6 settembre 2021
Complessivo5cibo5servizio5Atmosfera5

Nothing like it in the world. Beautiful and the Mayan authentic food was such an experience. Take the recommendations from your server and you can’t go wrong.

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OT
Utente OpenTable
Orlando
4 recensioni
Visitato il giorno 5 settembre 2021
Complessivo3cibo2servizio4Atmosfera4

The hostess Alba was extremely unwelcoming and rude. We spoke Spanish so there was no language barrier. Alba made unnecessary comments and is probably one of it not the worse host I have ever come across at a restaurant. Nevertheless, the restaurant was unique and our waiter was great.

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OT
Utente OpenTable
2 recensioni
Visitato il giorno 2 settembre 2021
Complessivo5cibo4servizio5Atmosfera5

Awesome concept of cave dining. Great ambiance and amazing decor. It’s definitely a must see experience of colors and flavors

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OT
Utente OpenTable
1 recensione
Visitato il giorno 30 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

We had an amazing experience at Alux. Dinner in a 10,000 year old cave!! Delicious food, great service and ambience unlike anything else.

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KF
KimberlyF
Minneapolis
13 recensioni
Visitato il giorno 26 agosto 2021
Complessivo5cibo4servizio5Atmosfera5

This was a great place for a special occasion. Very unique cave dining and great cocktails!

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OT
Utente OpenTable
Raleigh
1 recensione
Visitato il giorno 22 agosto 2021
Complessivo5cibo4servizio5Atmosfera5

Very good environment and good food!

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K
Kevin
Tampa
9 recensioni
Visitato il giorno 20 agosto 2021
Complessivo3cibo1servizio5Atmosfera5

The ambience is amazing. I reserved a private room to celebrate a birthday. My server Miguel was outstanding. He was very attentive and friendly. As far as the food and drinks go, I was totally disappointed. The quality of the Cowboy Steak was poor. Too much fat. The Pork Belly was pretty bad also. The Salmon was just ok. With regard to the drinks we tried the Margarita and Pina Colada and they were below average. Overall I would not recommend Alux as a place to dine, especially considering their prices. We have been coming to Mexico for several years and this restaurant ranks in the bottom half of restaurants in and around Cancun, in terms of the quality of food.

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MM
MariaM
1 recensione
Visitato il giorno 17 agosto 2021
Complessivo5cibo4servizio5Atmosfera5

The restaurant was really amazing! It was a unique experience! I would recommend it for sure!

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OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 17 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

A table of 10 including 2 children is not easy to accommodate. Every single person was having a blast and loved the food. Thank you for making our night magical.

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OT
Utente OpenTable
Sacramento
1 recensione
Visitato il giorno 15 agosto 2021
Complessivo5cibo3servizio5Atmosfera5

Alux is a must go to just for the experience. The food is good but not amazing. The service is good. The price is too high for the quality of the food.

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OT
Utente OpenTable
Los Angeles
1 recensione
Visitato il giorno 14 agosto 2021
Complessivo4cibo1servizio5Atmosfera5

Found this place on Pinterest and wanted to try on our trip to Mexico/Cancun. The restaurant is beautiful and there was so much to see. We decided to get a private dining room for additional charge to be able to have privacy. The cave is amazing and the staff was wonderful but I’m so sad to say that the food was not great. We knew coming here, the dinner was more of an experience and didn’t have high standards for the food as we had read some reviews on Yelp prior to coming and booking. We ordered salmon and tuna and I couldn’t even finish it. We did however enjoy the drinks. I think they take more pride in the cocktails so what is recommend is maybe coming here for a drink or two, taking some cute pictures and heading out to a nice restaurant with better food. I wouldn’t change coming here but I would have maybe just ordered an app and a drink and gone elsewhere for the food because this place was magical.

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OT
Utente OpenTable
Dallas
9 recensioni
Visitato il giorno 14 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

I took my Fiancée for her 30th Birthday & everything was amazing! From the food to the drinks to the wine to the tour taken around the cave and learning new things about this place.

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TW
TerenceW
2 recensioni
Visitato il giorno 14 agosto 2021
Complessivo4cibo4servizio4Atmosfera5

The location was amazing. The menu was overbearing but the food was solid. Believe it or not the burger was great.

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OT
Utente OpenTable
San Francisco
1 recensione
Visitato il giorno 9 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Excellent service, ambiance was incredible, food was wonderful, go to wine cellar to choose your bottle, self guide walk through the caves. Definitely an experience to remember.

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OT
Utente OpenTable
Philadelphia
1 recensione
Visitato il giorno 8 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Great scenery. Food was great. Limited menu though

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OL
OLGAM
1 recensione
Visitato il giorno 8 agosto 2021
Complessivo2cibo1servizio3Atmosfera2

Nos esperábamos mucho más calidad en la comida para este magnífico sitio, pero nos defraudó... los precios son carísimos para lo que te sirven y más si estás en México . Somos de España y nos costó más que comer en un restaurante de lujo de Madrid. Hicimos una petición para ponernos en otra mesa más bonita pero nos pidieron 60€ y decían que estaba todo reservado y en el tiempo que estuvimos cenando sobraban mesas libres por todas las salas... No hay carta de vino, cuidado con los precios!!!

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OT
Utente OpenTable
1 recensione
Visitato il giorno 8 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Fransico, our waiter was just amazing!

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OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 5 agosto 2021
Complessivo5cibo4servizio5Atmosfera5

Deliciosa la comida y hermoso el lugar! Súper recomendados los tuetanos

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OT
Utente OpenTable
San Diego
1 recensione
Visitato il giorno 4 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Had an amazing time here! The service was top-tier and food was delicious

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OT
Utente OpenTable
St. Louis
1 recensione
Visitato il giorno 3 agosto 2021
Complessivo4cibo5servizio4Atmosfera4

Great experience. Was not a cool as I would have liked. Fillet was good, the cowboy bone in ribeye was average. The appetizers and custom cocktails more than made up for it! We had bone marrow, grilled oyster, tuna tar tar and were all amazing!

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C
marioC
Città del Mess.
4 recensioni
Visitato il giorno 3 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

Vale la pena cenar en este lugar, es unico

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EP
EduardoP
Cancun
1 recensione
Visitato il giorno 1 agosto 2021
Complessivo5cibo5servizio5Atmosfera5

This was my second time in the place and it was equal to the first time I was there. Pretty cool presentation and the cocktails were delicious… the host was a little dry but I was lucky to get the same server than my first visit. The only negative for me was that I like to see what I am eating and our table was pretty dark… besides that great food execution and great atmosphere….

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JA
vipJoeA
Los Angeles
2 recensioni
Visitato il giorno 30 luglio 2021
Complessivo2cibo4servizio1Atmosfera5

Great place for special celebrations, however, cocktails took too long to deliver, never got the appetizers. The final bill not correct had to corrected 3 times with drinks I didn’t order. Need to work on the waiter’s probably won’t come back.

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BR
BRockLee
1 recensione
Visitato il giorno 30 luglio 2021
Complessivo2cibo3servizio1Atmosfera5

Really cool venue. However, it is a complete tourist trap. The food is interesting, but nothing to rave about. The prices would make you think the food is amazing as it is pretty expensive, but it isn't really. The service was horrible. We had to keep asking for water, or to flag down our waiter to ask for things. The waiter didn't come back and check to see if our food was acceptable/good (suspect he knew it wasn't). Had to flag him over to tell him that the steak was not cooked as ordered, and even then he didn't want to take it back to fix it. Had to ask multiple times for the bill. On the bill it had the recommended tips of "Very good 15%" and "Excellent 20%". As the service was horrible, we left a tip that was less than these suggestions. While walking out, the waiter then chased us down and said we needed to leave at least a 15% tip. NEVER in my life have I had a waiter chase me down to say I needed to tip more. He said we needed to tip more and asked why we didn't tip the suggested amounts. I was trying to be gracious and not make a big deal out of our poor experience, but with this confrontation I was forced to be directly honest (not rude). On the way out, my wife and I figured we would get a picture with the Aztec/Mayan calendar statue, to then have an employee all dressed up in garb insist that they had to be in the picture and that we had to tip them. We didn't want a picture with them, we wanted it with the calendar. We will not be going back.

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VG
ValerieG
1 recensione
Visitato il giorno 28 luglio 2021
Complessivo5cibo4servizio5Atmosfera5

Me encanto, definitivamente una experiencia que hay que vivir, el lugar increíble, el servicio, todo de 10

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AR
ARNSAN
Guadalajara
2 recensioni
Visitato il giorno 23 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Excepcional

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OT
Utente OpenTable
1 recensione
Visitato il giorno 16 luglio 2021
Complessivo5cibo2servizio5Atmosfera5

The food it was a small portion, the taste was not good. The place its impressive. The service awesome! But the chef must change!

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OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 15 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Best restaurant in the world!!! Has everything from amazing food, ambiance and friendly staff! Great background music too and the perfect sound level. We come back every year from Florida

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OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 14 luglio 2021
Complessivo4cibo4servizio5Atmosfera5

Overall the experience was amazing. It's hard to duplicate the setting. I had the Octopus appetizer and this was by far the best Octopus I've had in years in the peninsula. Tge Octopus was perfectly cooked...tender and not chewy at all. tge seasoning was present but did not take away from the octopus. For my main meal I opted for the 8hr pork belly with beet Mole sauce. the pork was cooked to perfection but sad to say it lacked flavor. The Mole sauce was not strong enough to embolden the meat. the service was superb. It was 7 of us and we all enjoyed ourselves.

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FS
FredericS
San Francisco
1 recensione
Visitato il giorno 13 luglio 2021
Complessivo2cibo1servizio3Atmosfera4

Comida horrible, sin sabor, fea y fría.
Drinks ok y ambiente impresionante.

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HO
HectorOvalle
1 recensione
Visitato il giorno 11 luglio 2021
Complessivo5cibo5servizio5Atmosfera5

Nos encanto !!! Fue nuestro primer aniversario y quedamos impresionados con la calidad de servicio y el ambiente fue estupendo!

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Nathanael
1 recensione
Visitato il giorno 7 luglio 2021
Complessivo3cibo2servizio5Atmosfera5

The food itself isn't really worth it for the price. They give really small portions. The cave overall is a fun experience!

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OT
vipUtente OpenTable
Chicago
19 recensioni
Visitato il giorno 5 luglio 2021
Complessivo4cibo3servizio5Atmosfera5

Worth the experience not the food - pricey

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FAQ

Alux Restaurante è stato valutato da 1062 utenti di OpenTable con 4.5 stelle.

Sì, di solito puoi prenotare un tavolo in questo ristorante scegliendo la data, l'orario e il numero di persone su OpenTable. A causa delle restrizioni locali, questo ristorante al momento potrebbe non accettare prenotazioni.