Alux Restaurante

4.5
1203 recensioni
da Mex$500 in su
Messicana contemporanea

I tag più utilizzati:

Occasione speciale
Romantico
Adatto per un appuntamento

Misure di sicurezza

Pulizia e sanificazione
  • Le superfici vengono igienizzate tra un gruppo di clienti e l'altro
  • Le aree comuni vengono pulite a fondo quotidianamente
  • Sarà fornita una copia digitale, monouso o igienizzata del menu
  • Ai clienti vengono forniti disinfettante o salviettine
  • Vengono utilizzate posate sigillate o incartate
Distanziamento fisico
  • Il numero dei clienti seduti al tavolo è limitato
  • Nelle aree comuni è mantenuta la distanza di sicurezza
  • Fra i tavoli c'è più spazio
Dispositivi di protezione
  • I camerieri indossano mascherine
  • I clienti devono indossare le mascherine, a meno che non stiano mangiando o bevendo
Controlli
  • Se un membro del personale è ammalato, non gli verrà consentito di essere presente sul posto di lavoro
Cosa dicono 1203 persone
Valutazione complessiva e recensioni
Le recensioni possono essere scritte solo da utenti che hanno visitato questo ristorante
4.5basato sulle recenti valutazioni
4.2
cibo
4.5
servizio
4.8
Atmosfera
4.1
Rapporto qualità-prezzo
Rumorosità · Moderata
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
progress_bar_value foreground of progress bar
progress_bar_background background of progress bar
Ordina per
Filtri
OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 15 ottobre 2021
Complessivo5cibo5servizio5Atmosfera5

Fascinante

OT
Utente OpenTable
Baja California
1 recensione
Visitato il giorno 11 gennaio 2021
Complessivo5cibo5servizio5Atmosfera5

Aniversario

OT
Utente OpenTable
Denver
1 recensione
Visitato il giorno 5 ottobre 2019
Complessivo5cibo5servizio5Atmosfera5

Anoversario

PS
PSR283
1 recensione
Visitato il giorno 3 ottobre 2019
Complessivo5cibo5servizio5Atmosfera5

Top Ambiente. In einer Höhle neben einer Cenote. Essen top. Service super.

OT
Utente OpenTable
3 recensioni
Visitato il giorno 3 gennaio 2018
Complessivo2cibo1servizio2Atmosfera5

La location e’ veramente unica, vale la pena visitarlo anche solo x un aperitivo. Peccato per il cibo veramente pessimo e i camerieri non parlavano inglese.

OT
Utente OpenTable
Cancun
1 recensione
Visitato 2 giorni fa
Complessivo5cibo5servizio5Atmosfera5

The ambiance of the place is incredible. That’s why it’s a must come at least once when you come visit PDC. The food was pretty good and actually decently priced compared to other fancy places in the city. The drinks were good and service was great. You can also walk around the caves at any part of your meal or after, as it seems like it goes on forever. They had these separate tables in its own sections for couples going on a date. I deem those “engagement” worthy spots as it looked super romantic.

All in all, worth the money and experience to go! #worthit

Segnala
LR
LindaR
1 recensione
Visitato 4 giorni fa
Complessivo5cibo5servizio5Atmosfera5

Amazing place!! Great service. Expensive but worth it for a special event and to enjoy this special place!

Segnala
OT
OzzyT
1 recensione
Visitato 5 giorni fa
Complessivo2cibo1servizio1Atmosfera5

Do not be afraid to ask for the prices, specifically from the nonexistent wine menu. They will take you to theirs “wine cellar “ and “recommended” what ever wine they want you to buy

Again ask for the prices

Other then their location everything else is very mediocre

Segnala
OT
Utente OpenTable
1 recensione
Visitato 5 giorni fa
Complessivo1cibo2servizio1Atmosfera4

Really wanted to like this restaurant. I foolishly booked before reading the trip advisor reviews but decided to continue anyway.

The reason this got 2 out of five and not 1 is due to the cave setting. It truly is stunning.

However, that is really where the good ends. The food is mediocre and extremely over priced considering what is server. I've no problem paying high pricrs for quality food. However, the quality is lacking here. Luke warm sides, a gem lettuce cut in half with the stalk still included served up as a cesear salad. Fillet steak very so so.

However, where things really go down hill is the service, especially around wine selection. It felt like negotiating with a hawker on the street. There is no wine list, instead we were brought to the wine cellar and asked what kind of wine we liked. The waiter then selected a bottle priced at US$120. When we said we wanted to spend around $40 were told that there were no bottles for that price. We were then offered the house wine which we turned down before eventually settling on a 'cheap' US$60 bottle of local mexican wine. The whole thing felt like a con. Every other restaurant in the world provides a wine list with prices.

They also added on a 5% charge to pay by card. No other restaurant we have eaten at in Playa does this and it is not mentioned on the menu. We will usually pay the bill by card and tip in cash. Waiter insisted that we provide the cash and the card at the same time. Was also happy to recommend the amunt we should tip in cash. Left yet another bad taste in our mouths, so we decided to leave 12% which the waiter was most displeased about.

Have never left a restaurant feeling so cheated. do yourself a favour and avoid this place.

Segnala
R
Rodolfo
1 recensione
Visitato 6 giorni fa
Complessivo5cibo4servizio5Atmosfera5

Había leído comentarios malos pero lo único sería que no está en la quita avenida y como fuimos de noche se ve muy solo para llegar. Pero en cuanto al restaurante en sí muy buen servicio y algo diferente y agradable el comer en un sitio con esas características tan únicas. Recomendable.

Segnala
OT
Utente OpenTable
Cancun
3 recensioni
Visitato 6 giorni fa
Complessivo5cibo5servizio5Atmosfera5

We have eaten there frequently. They change the menu it is excellent now. The ambience is amazing and the service is incredible. It is very expensive so be prepared. But worth every minute to go to this restaurant

Segnala
OT
Utente OpenTable
Vancouver
1 recensione
Visitato il giorno 15 gennaio 2022
Complessivo4cibo4servizio5Atmosfera5

The experience is phenomenal but the food is so so

Segnala
OT
vipUtente OpenTable
Londra
3 recensioni
Visitato il giorno 12 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Food was excellent, service was excellent and the ambience is one of a kind.

Segnala
OT
Utente OpenTable
Seattle
1 recensione
Visitato il giorno 12 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Over the top amazing in every way ! Loved the Happy Anuversary dessert and champagne!! I will be back!

Segnala
A
vipAlbilicious8
Toronto
8 recensioni
Visitato il giorno 11 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

The place is sick! The scenario, the lights, the decoration, ... wow!

And the food? It's been the best dinner I've had in Mexico so far. The oysters and the lobster rissotto, the best!!
They even have a cute little wine cellar from wines all around the world.

You can't miss this spot, it's ideal for an special occasion.

Segnala
OT
Utente OpenTable
Cancun
1 recensione
Visitato il giorno 11 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

This was our last night in PDC. We couldn’t have picked a betted restaurant to end our trip. From the beautiful natural cave and the impeccable service from the staff and especially Jesus!! , to the delicious food!! Thank for making our night special!! We Will definitely go back!!

Segnala
M
Maria
Orlando
18 recensioni
Visitato il giorno 11 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Great experience! Made our anniversary celebration extra special!

Segnala
OT
Utente OpenTable
Cancun
3 recensioni
Visitato il giorno 10 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

The restaurant is beautiful beyond belief. Our server, Miguel was very good and took great care of us. The food was delicious!! Highly recommend!!

Segnala
W
William
Chicago
4 recensioni
Visitato il giorno 10 gennaio 2022
Complessivo1cibo1servizio1Atmosfera5

2 years ago we had a 5 star experience and returned for wife’s 65th birthday with family. The ambiance is still 5 stars as you enter into the underground caves. Amazing stalagmites and stalactites are beautiful, so take your time to enjoy this underground wonder. Every table has a picturesque view.
The rest of this evening was a snowballing disappointment. A mixologist used to make amazing cocktails, now they are so-so and the presentation is below par. You will be pressured to enter their wine cellar in an effort to sell you a pricey bottle of wine. Ordering by the glass is discouraged.
Ordering just one appetizer for the table to share and you may get a questioning look followed by an effort to make you feel you should order more or at least a salad for each person. Warning, do not order your main course at the same time as your appetizers. If you do you’ll find that there is hardly any time to finish one before the next arrives.
To start the meal service you will get a complimentary plate with a teaspoon of cold mashed potatoes on a drizzle of avocado with a 2” thin slice of green pepper. Cute presentation, nothing to inspire your tastebuds.
We had the dear meat appetizer with radish and greens. Plenty to share, nice presentation, cold shredded meat a bit on the tougher side. As I stated above, hardly had we finished with pre-dinner cocktails still waiting to be drank, the main course arrive. Now we were feeling rushed. The food was cold and undercooked. The Tuna was spongy and waterlogged. The Salmon mostly raw and the medium rare steak was very rare. Could not eat the tuna. The others went back to recook and came out better. We asked for a manager to come over and a table supervisor showed up. He apologized but said the food preparation was out of his hand. Cook seems to have his own agenda. Got a small birthday cake at the end,which was the best dish we had. So sad to have the beautiful cenote cave ambiance setting with such a disappointing meal.

Segnala
T
Tappa
1 recensione
Visitato il giorno 9 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Overall experience was fantastic I would recommend it to everyone.
Any who visits player car must go.

Segnala
A
Akumallover
1 recensione
Visitato il giorno 8 gennaio 2022
Complessivo5cibo3servizio5Atmosfera5

This restaurant was a must-see experience! Don't go for the food - go for the one of a kind atmosphere and cool environment. The food isn't as good as the prices would suggest, but it's still good and I really enjoyed the whole experience. After you eat you can walk around the farthest reaches of the cenote to see how far it goes and all the little hidey-holes they have put tables in! The lighting is also very cool - lots of colors and warmth. You would think it smelled dank and mildewy but it doesn't. I would totally recommend this place to anybody who isn't really claustrophobic.

Segnala
DC
vipDCDiner425
Washington DC
1 recensione
Visitato il giorno 8 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Food was absolutely delicious! Beautifully presented and wonderful flavors. Very special meal.

Segnala
KG
KlaytonG
Toronto
1 recensione
Visitato il giorno 7 gennaio 2022
Complessivo4cibo4servizio5Atmosfera5

A very unique dining experience inside a cave. The wait staff is very friendly and knowledgeable of the menu. Be prepared for an expensive bill at the end.

Segnala
BC
BrentC
Denver
1 recensione
Visitato il giorno 6 gennaio 2022
Complessivo4cibo4servizio4Atmosfera5

While visiting Playa on vacation, my friends and I were looking into fun and unique places for dinner, Alux delivered. The ambiance and setting in a cave was unlike any other I’ve been to and was overall very fun. I would highly recommend for anyone looking for a fun/special dining experience while visiting Playa Del Carmen.

Segnala
CG
CristinaG
Orlando
2 recensioni
Visitato il giorno 5 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

This place is such an experience. The ambiance and service was spectacular. Food was great too. Definitely a must do if you have time for fine dining. The grilled Octopus was amazing!!!

Segnala
T
Tanya
1 recensione
Visitato il giorno 5 gennaio 2022
Complessivo5cibo4servizio5Atmosfera5

Great atmosphere! Definitely worth it. Includes a fun self guided cave tour as well.

Segnala
OT
Utente OpenTable
Cancun
2 recensioni
Visitato il giorno 3 gennaio 2022
Complessivo5cibo5servizio5Atmosfera4

Me ha encantado. Excelente trato por parte de Ricardo y la comida expectacular. El único inconveniente es que se les fue la luz y casi no pudimos pagar porque llevábamos el efectivo justo.

Segnala
OT
Utente OpenTable
1 recensione
Visitato il giorno 3 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Increíble ambiente, menú muy original, los platillos que ordenamos muy ricos y de buena proporción y precio.
El servicio de primera, personal muy atento, servicial y conocedor del menú.
La experiencia de la caverna es única y ampliamente recomendada.
Ideal para eventos especiales (aniversarios y compromisos) ya que cuenta con privados especiales para esto.

Segnala
VB
VincentB
1 recensione
Visitato il giorno 3 gennaio 2022
Complessivo5cibo5servizio5Atmosfera4

We loved it the food was great would be happy to come back again

Segnala
OT
Utente OpenTable
Minneapolis
1 recensione
Visitato il giorno 1 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

Great time , romantic, chill atmosphere

Segnala
J
michelleJ
Orlando
4 recensioni
Visitato il giorno 1 gennaio 2022
Complessivo5cibo5servizio5Atmosfera5

A highlight to our trip - a true treasure! Wonderful dining experience, ambiance, a tentative staff, we left the evening loving every minute of our experience at Alux!

Segnala
CL
ConcettaL
1 recensione
Visitato il giorno 30 dicembre 2021
Complessivo4cibo3servizio5Atmosfera5

Great atmosphere octopus app over cooked overall good experience

Segnala
KW
vipKristinW
San Joaquin
9 recensioni
Visitato il giorno 30 dicembre 2021
Complessivo5cibo5servizio5Atmosfera5

My family of 6 and I had a fabulous dining experience here. Truly a unique place in a cavern. Beautiful and highly unusual setting. We had tour of a small yet unique wine cellars and had 2 fabulous bottles of wine from Mexico. All the food was amazing, we had 3 appetizers, green apple and local crema aguachile and deer tizic and the salmon tartar. We each had fabulous entrees the lobster risotto and tuna, cocoa and coffee were outstanding! Our servers were very attentive and Roberto was top notch. Would highly recommend this restaurant experience to anyone in Playa Del Carmen.

Segnala
s
vipsd11
15 recensioni
Visitato il giorno 29 dicembre 2021
Complessivo5cibo5servizio5Atmosfera5

Excellent service and food. Incredible experience

Segnala
BP
vipBPCdweller
New York
3 recensioni
Visitato il giorno 29 dicembre 2021
Complessivo1cibo1servizio1Atmosfera1

Where do I start? You can take cute pictures with colorful cave walls, but I suggest you leave right after that. The food is so bad it’s inedible. I get it, someone is trying to be creative and want to make sure that plates are Instagram ready, but people are actually want to eat this. The weirdest experience was a smocked cheesecake - I could not get this smell out of my hair snd body for 24 hours. Bill for 3 people was $350 USD without alcohol. I am just saying.

Segnala
OT
Utente OpenTable
Londra
1 recensione
Visitato il giorno 28 dicembre 2021
Complessivo4cibo4servizio5Atmosfera4

Endroit atypique à faire au moins 1 fois ! La visite des lieux est à faire avant ou après votre repas
Les serveurs vous aideront à faire des photos
Personnel très discret et efficace

Segnala
OT
Utente OpenTable
1 recensione
Visitato il giorno 28 dicembre 2021
Complessivo1cibo1servizio3Atmosfera4

The food is very expensive. Tasteless. Not worth the money they charge. They even have a fee for using a credit card. This place is a scam. I would never recommend this place not even to my worse enemy. It ruined my birthday celebration.

Segnala
MK
MichaelK
1 recensione
Visitato il giorno 27 dicembre 2021
Complessivo4cibo4servizio5Atmosfera5

An incredible experience and well worth the visit. Service is exceptional. I will say it again, service is exceptional. Food is very good. Ambience/Environment is hard to describe, but must me experienced!

Segnala
OT
Utente OpenTable
1 recensione
Visitato il giorno 26 dicembre 2021
Complessivo1cibo3servizio3Atmosfera3

Don't waste your time and money. Too expensive for what they provide you. Dont order any day special, you will be shocked how much they charge.

Segnala
I
vipImjolly
Seattle
6 recensioni
Visitato il giorno 26 dicembre 2021
Complessivo4cibo3servizio5Atmosfera5

Alux is beautiful and a definite must see. Dishes are a bit expensive but everyone should stop to experience if you can. We ordered the sea bass and cowboy steak. Both were decent, potato’s served with the steak were undercooked.

We reserved a private room for an extra 55$. The cave is huge and you would never expect it to be there. We ordered and then walked around to check it out. Very cool!

Segnala

FAQ

Alux Restaurante è stato valutato da 1203 utenti di OpenTable con 4.5 stelle.

Sì, di solito puoi prenotare un tavolo in questo ristorante scegliendo la data, l'orario e il numero di persone su OpenTable. A causa delle restrizioni locali, questo ristorante al momento potrebbe non accettare prenotazioni.