Alux Restaurante

4.5
1009 commentaires
51 $ et plus
Mexicaine Contemporaine

Étiquettes principales:

Une occasion spéciale
Romantique
Idéal pour les anniversaires

Mesures de sécurité

Nettoyage et désinfection
  • Surfaces aseptisées entre chaque attablement
  • Aires communes nettoyées en profondeur quotidiennement
  • Choix de menu numérique, jetable ou désinfecté
  • Désinfectant ou lingettes fournis aux clients
  • Ustensiles utilisés sont scellés ou emballés
Distanciation physique
  • Nombre limité de clients attablés
  • Distanciation maintenue dans les aires communes
  • Espace supplémentaire entre les tables
Équipement de protection
  • Les membres du personnel portent un masque
  • Les clients doivent porter des masques à moins d'être en train de manger ou de boire
Dépistage
  • Personnel malade interdit sur les lieux de travail
L'opinion de 1009 personnes
Évaluation globale (notes et commentaires)
Seuls les clients qui ont déjà visité ce restaurant peuvent soumettre des commentaires avec des notes
4.5en fonction des récentes évaluations
4.3
Nourriture
4.6
Service
4.8
Ambiance
4.3
Rapport qualité-prix
Bruit · Moyen
80% des personnes le recommenderaient à un ami
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Filtres
OT
Client d'OpenTable
Chicago
1 commentaire
Y est allé il y a 2 jours
Cote globale5Nourriture5Service5Ambiance5

The ambiance is incredible loved the EDM playing in the area we sat in. Staff is super knowledgeable and attentive. Superb service. Great self guided cave tour after your meal. Definitely ask about the different seating arrangements throughout the caves for a birthday or anniversary. Will definitely come back when back in Mexico. Be prepared to spend at minimum two hours here, worth every minute, as there is so much to take in.

Signaler
OT
Client d'OpenTable
Phoenix
1 commentaire
Y est allé il y a 5 jours
Cote globale5Nourriture5Service4Ambiance5

Excellent, attentive, professional service. Excellent attention to detail. They asked how to make my husband’s whisky sour. You could tell they really cared about our satisfaction and experience. The environment is magical, deep in the caves, colored by lights but not overdone in a tacky fashion. The chef’s dishes is plated beautifully, and we loved the tastes of 80% of the things we ordered. My only criticism is that they served everything too quickly.

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N
vipNawlins9
Las Vegas
25 commentaires
Y est allé il y a 6 jours
Cote globale5Nourriture4Service5Ambiance5

Very nice. A different experience to enjoy. I loved the atmosphere. The food was okay as well. The service was great.

Signaler
OT
Client d'OpenTable
Guanajuato
1 commentaire
Y est allé il y a 7 jours
Cote globale5Nourriture5Service5Ambiance5

What a place !! State of art food .

Signaler
OT
Client d'OpenTable
1 commentaire
Y est allé le 15 juin 2021
Cote globale4Nourriture5Service2Ambiance5

The restaurant was incredible!! Service was a little slow but the food was amazing! Would definitely recommend if in town the atmosphere is so cool!!

Signaler
OT
Client d'OpenTable
3 commentaires
Y est allé le 11 juin 2021
Cote globale5Nourriture5Service5Ambiance5

Family dinner with family from Florida.

Signaler
OT
Client d'OpenTable
1 commentaire
Y est allé le 11 juin 2021
Cote globale5Nourriture5Service5Ambiance5

It was a fantastic restaurant I highly recommended for the quality of the food and the ambiance. The service from the staff is amazing.

Signaler
R
Roentgen
Los Angeles
2 commentaires
Y est allé le 11 juin 2021
Cote globale2Nourriture2Service1Ambiance4

La primera impresión es buena pues la cueva y su decoración son fabulosos. Las hostess fueron desatentas. Una de ellas al pedirle si nos mostraba el lugar por ser nuestra primera vez nos dijo que no... Que eso lo debíamos pedir al mesero después de cenar!... Luego nos asignó una pequeña mesa con vista a una alacena aún cuando el lugar estaba semi vacío y teníamos reservación. Los precios caros nos hicieron imaginarnos una comida excepcional...pero no... Una porción mezquina de ensalada de betabel rostizado con unos ingredientes de pobre calidad y unos higos desabridos, mal seleccionados y peor conservados nos hicieron pedir la cuenta. No tienen estacionamiento y en la calle entre motos de empleados y un taxista nos encajonaron ... Una experiencia para el olvido... De ahí nos fuimos a cenar bien al sonora prime a quitarnos la decepción...

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OT
Client d'OpenTable
Houston
1 commentaire
Y est allé le 10 juin 2021
Cote globale4Nourriture3Service5Ambiance5

Just trying something new while on vacation. Food might be the best in Playa del Carmen but the atmosphere made up for it. Having dinner in a cave was exciting.

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SO
StephanieO
1 commentaire
Y est allé le 7 juin 2021
Cote globale5Nourriture5Service5Ambiance5

amazing food, beautiful scenery ! a definitely must !

Signaler
OT
Client d'OpenTable
Sacramento
2 commentaires
Y est allé le 7 juin 2021
Cote globale4Nourriture5Service3Ambiance5

Very beautiful place, my partner loved dining here.
However, it got really stuffy and hot at one point.
And our server disappeared after we received our final dish, couldn’t find him to order postre (dessert).

Also, the drinks are watered down, not strong at all.

Apart from that, the food was delicious. The deer was really tough though. We recommend the aguachile, it was definitely one of the highlights. That and the bone marrow.

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DK
DmitriyK
Caraïbes
5 commentaires
Y est allé le 6 juin 2021
Cote globale5Nourriture5Service5Ambiance5

must see restaurant. Very unusual settings and unforgettable experience.

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GM
GinaM
1 commentaire
Y est allé le 5 juin 2021
Cote globale5Nourriture5Service5Ambiance5

This restaurant didn't disappoint. The atmosphere is absolutely serene! We saw a bat flying around - didn't harm anyone, just trying to get back into bed. The service was top notch! The food was amazing, wine selection was great, we have no words to describe how great this was! After dinner, you can roam the caves and take pictures. Unforgettable.

Signaler
OT
Client d'OpenTable
Las Vegas
4 commentaires
Y est allé le 4 juin 2021
Cote globale5Nourriture5Service5Ambiance5

Such an amazing experience to be able to dine in a cave! The ambiance was amazing and the food was delicious! We got a fabulous bottle of wine from the cellar and they made my in laws anniversary and my birthday a night to remember! Definitely a must try if you are in the area!

Signaler
BB
BrizelB
1 commentaire
Y est allé le 2 juin 2021
Cote globale2Nourriture4Service3Ambiance2

Los precios sumamente elevados, el plato es muy pequeño. El servicio en general bueno, pero hubo un tema pues pensaron que éramos turistas y nos intentaron cobrar un 10% adicional, para la “propina”. Tal cual se intentaron aprovechar de nosotros al igual que vendernos más platillos para consumir más y pagar más. Precios sumamente caros para lo que es. 3/10 recomendado. Ahórrate tu dinero y ve a otro restaurante con mejor calidad de precio, servicio y comida. Muy mala experiencia, tuvimos que hablar con el gerente pues como mencioné, el mesero pensando que éramos turistas nos hizo creer que ERA UNA OBLIGACIÓN agregar un 10% a su propina aparte del 15% que ya le habíamos dado. Ahórrate tu dinero y tu tiempo.

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LR
vipLivierR
Los Angeles
5 commentaires
Y est allé le 31 mai 2021
Cote globale5Nourriture3Service3Ambiance5

We went to celebrate a birthday. Everything was great until the food settled in. About an hour later I got sick all through the night and carried over until all day the next day. Not only myself but 4 of us in the party. My son who ordered the hamburger didn’t get sick. I recommend stay away from the seafood. We ordered salmon, oysters

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L
vipLorie
San Diego
26 commentaires
Y est allé le 27 mai 2021
Cote globale5Nourriture5Service3Ambiance5

My husband and I very much enjoyed the experience at Alux. Prepare yourself for the humidity that comes with caves. It’s not unbearable, dress accordingly. Thinking we should have gone for the VIP table. This will cost $55 USD, and would be with it. The staff is very nice and happy to help. Learned about the markups on wine and extra taxes in Mexico, so don’t go for any Californa cabs as it will set you back 5bills. Leaned more about Mexican wines, which I very much enjoyed. Food, You need an open mind with about half their menu (new summer menu and not reflected on open table) They do have dishes that are in the “safe zone” for the unadventurous. I would definitely visit again.

Signaler
OT
Client d'OpenTable
México
1 commentaire
Y est allé le 26 mai 2021
Cote globale1Nourriture1Service1Ambiance1

DEFINITION OF TOURIST TRAP!
Not worth value for money, not even the cave!
Don’t go! Bad food, portions are tinny, very expensive, menu prices online are outdated, worst experience in such a nice town with excellent places.
We rely on OpenTable in all the world, don’t trust reviews of this place!

Signaler
OT
Client d'OpenTable
Saint-Louis
2 commentaires
Y est allé le 25 mai 2021
Cote globale5Nourriture5Service5Ambiance5

We went here for our anniversary and it was a very cool yet romantic spot. The cave is breathtaking and the food is great. I had the coconut salmon and it was amazing.

Signaler
OT
Client d'OpenTable
Cancun
1 commentaire
Y est allé le 24 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Muy agradable. El costo del platillo es un poco elevado respecto a la porción. Los cócteles tienen mucho hilo u se pierde un poco el sabor pero en general muy bueno

Signaler
OT
Client d'OpenTable
Jacksonville
1 commentaire
Y est allé le 23 mai 2021
Cote globale3Nourriture3Service2Ambiance5

Great environment but the food was good at best.

Signaler
OT
Client d'OpenTable
1 commentaire
Y est allé le 21 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Hiram was amazing loved his service will come back because of him checked on us every 5 mins and presentation was everything everyone there was professional absolutely stunning views can’t wait to come back

Signaler
IS
IreneS
Las Vegas
10 commentaires
Y est allé le 21 mai 2021
Cote globale4Nourriture3Service4Ambiance4

En general bien, el lugar es precioso y único. La comida fue regular. El filete al vino fue muy malo, el risotto de langosta delicioso pero la porción fue muy pequeña. Los cócteles y el
Postre muy bien. Mesero muy bien

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m
manudelnero
Kansas City
11 commentaires
Y est allé le 20 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Take the tour at the end of your dinner to know more about the cave. Great ambiance and food. Must go in Playa Del Carmen

Signaler
OT
Client d'OpenTable
1 commentaire
Y est allé le 20 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Loved it. A must do while visiting.

Signaler
OT
Client d'OpenTable
Cancun
2 commentaires
Y est allé le 17 mai 2021
Cote globale5Nourriture5Service5Ambiance5

El
Lugar está increíble y toda la comida excelente, ampliamente recomendable

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e
e1313v
Detroit
1 commentaire
Y est allé le 17 mai 2021
Cote globale4Nourriture3Service5Ambiance5

Phenomenal atmosphere and experience; the restaurant is beautiful but the food left more to be desired. Overall, would recommend for the experience even with the average menu.

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s
suzanned
Chicago
1 commentaire
Y est allé le 17 mai 2021
Cote globale5Nourriture5Service5Ambiance5

It was amazing

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OT
Client d'OpenTable
Charlotte
2 commentaires
Y est allé le 14 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Great experience! Fine dining in a freaking cave!! Loved the food! Service was great! Although slightly more expensive . Appreciated the convenience of paying in dollars like most places in the area. We were able to pick wine from cellar. Enjoyed the little demonstration from the “witch doctor” pardon me if that’s not what he/she was during the dinner. It was an overall great birthday dinner.

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J
vipJ1315
Kansas City
3 commentaires
Y est allé le 13 mai 2021
Cote globale4Nourriture5Service5Ambiance5

Good experience overall. They do not have a wine list per say. You need to go into a wine cave and pick you wine which is a unique experience. No prices on the wine so waiter has to leave the room and look up the prices each time you select one. Rather expensive for the amount of food that you receive.

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SS
SandraS
Cancun
3 commentaires
Y est allé le 9 mai 2021
Cote globale4Nourriture3Service4Ambiance5

La comida aún que es muy buena esperaba más, el lugar es increíble esperaba la cocina igual. Nos obligaron al 15% de propina lo cual no nos gustó mucho, se supone opcional y calculamos el 10% pero no aceptaron más que el 15% . Pero todo estuvo bien, solo para que lo contemplen. Tampoco tienen estacionamiento ni valet parking, eso si esta pésimo.

Signaler
NB
NenadB
2 commentaires
Y est allé le 4 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Probably the best food we had in the area, while the service was amazing. Combined with an amazing ambient - highly recommended.

Signaler
OT
Client d'OpenTable
Cancun
2 commentaires
Y est allé le 3 mai 2021
Cote globale5Nourriture5Service5Ambiance5

Una experiencia invaluable,
Desde la recepción hasta la salida, nos mostraron la cava de Vinos donde elegimos muy buena recomendación. Por motivo de nuestra celebración nos regalaron dos copas de Vino Espumoso y recibimos la felicitación de casi todos los meseros que nos asistieron. por si fuera poco nos dieron un tour por la cueva aún cuando el restaurante estaba cerrando. la calidad de alimentos es muy buena pero siento que el servicio y el concepto sobrepasan cualquier barrera, definitivamente una oportunidad que debes de tener al estar en Playa del Carmen.

100/100

Un agradecimiento a nuestro mesero.

Signaler
DW
DoriW
Phoenix
16 commentaires
Y est allé le 29 avril 2021
Cote globale5Nourriture5Service5Ambiance5

Everything was fabulous.

Signaler
OT
Client d'OpenTable
Atlanta
5 commentaires
Y est allé le 28 avril 2021
Cote globale5Nourriture5Service5Ambiance5

Anniversary

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M
Mini
San Diego
1 commentaire
Y est allé le 28 avril 2021
Cote globale5Nourriture5Service5Ambiance5

Realmente una experiencia única, explorar la caverna natural y el cenote, espectaculares!!! La atención de parte de todo el STAFF excelente, en particular Hiram nos atendió SUPER!!! Y la comida...UFF deliciosa!!! Toda la experiencia de princio a fin, EXCELENTE!!!

Signaler
OT
Client d'OpenTable
Phoenix
2 commentaires
Y est allé le 27 avril 2021
Cote globale5Nourriture5Service5Ambiance5

THE BEST PLACE IN PLAYA DEL CARMEN. The humidity in the cave is 100% worth it. You will not regret it. (Careful with lighting I caused a few bats to fly around.) nothing scary but definitely memorable. Food was spectacular, fresh and the waiter had AMAZING English. You will not let your dinner party down with this place.

Signaler
OT
Client d'OpenTable
Los Angeles
4 commentaires
Y est allé le 23 avril 2021
Cote globale5Nourriture5Service5Ambiance4

We came here on vacation for a drink one night. The food and the service was so sexy we had to come back for dinner. It lived up to everything we had seen. Wonderful food, extremely good service. Fun ambience.

Signaler
EM
EvMel
Birmingham
1 commentaire
Y est allé le 21 avril 2021
Cote globale5Nourriture5Service5Ambiance5

Excellent service. The server Nicolas/Lorenzo was great. The food amazing and the place unique! Love it.

Signaler
OT
Client d'OpenTable
Cancun
1 commentaire
Y est allé le 21 avril 2021
Cote globale5Nourriture4Service5Ambiance5

The ambience of this restaurant is amazing. You will never go to a restaurant like this. The food is very average so don’t expect to be wowed With the food. It is definitely a tourist destination and the main wait staff is very robotic. The auxiliary wait staff is actually better than the main waitstaff. But must go to once in your life. Not a place I would go to very often but definitely a must see

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FAQ

Alux Restaurante est coté 4.5 étoiles par 1009 clients d'OpenTable.

Oui, vous pouvez généralement réserver ce restaurant en choisissant la date, l'heure et la taille du groupe sur OpenTable. En raison de restrictions locales, il se peut que ce restaurant n'accepte pas de réservations pour le moment.