Excelente lugar! Increíble locación, trato, alimentos, música!
Good ambience and food. Víctor, our waiter, was very profesional.
Family reunion at this beautiful place was just the best idea. We weren’t amazed by the food but everything else from service and ambiance was absolutely beautiful!! I’d definitely return and definitely recommend going, the experience it’s just wonderful.
Alux offers a unique dining experience. The menu offers numerous interesting selections. The wine cave has an extensive inventory of bottles to choose. A tour of the cave between entrée and dessert revealed many private dining nooks. The servers are very attentive. Dining at Alux is a must when we vacation in the Playa del Carmen area.
Comida, ambiente, servicio.
Para cualquier ocasión muuuuuuy recomendable.
I was skeptical about the restaurant because it didnt have good reviews about the food and service. I have to say “don’t knock it till you try it” that was my mentality. The place is beautiful, the service was awesome, and the food was excellent. The one thing I do have to say the price for the food is a little pricey for the amount of food. Otherwise, everything was excellent.
En general estuvimos muy agusto...el servicio fué bueno,la comida tambien, pero al privado que me dieron le faltó musica de ambientación apesar de estar bien decorado de velas y petalos,es decir la musica del area principal nunca se escuchó hasta donde estabamos....la sugerencia es hacer que llegue la musica aunque sea a un volumen moderado,esto lo haría aún un excelente lugar...olalá se considere...
Amazing service, very romantic can request private areas. A bit hot being that’s in a cave
I didn't appreciate the panhandling, while trying to enjoy my dining experience.
Éramos una mesa de 9 y todos muy amables desde afuera en el parking asta que sales de el restaurante, no se diga lo hermoso que está, los precios son razonables, en septiembre regreso!
Very attentive service and food was worth every penny. Staff is very knowledgeable about the menu which helped. If you’re into wine, I recommend a bottle to vet a glass b/c you’ll have more choice
Toda una experiencia cenar en ALUX, el lugar es unico y la experiencia es memorable. El servicio del personal fue estupendo, los alimentos muy buenos, platillos que resaltan la cocina regional.
J’avais mentionné que c’etait un anniversaire, ils n’en ont pas tenu compte. Le service est très bien. Le restaurant est magnifique bien sûr, cela ne peut pas faire autrement. Les cocktails étaient très bon, les entrées également( pieuvres et crabe). Pour ce qui est des plats principaux, nous avons été très déçus. Il y avait une espèce de polenta sèche et froide servie avec mon plat, le cerf était froid également. L’assiette de mon conjoint était loin d’être appétissante. Buffalo Le dessert n’etait pas à la hauteur. Bref je m’attendais à une expérience culinaire extraordinaire étant donné les critiques sur tripadvisor. Ce ne fût pas le cas pour nous. Par ailleurs nous avons apprécié ce décor magnifique.
The setting is very nice but I would not want to be there on a hot night. The food is not very good, this was the 2nd time we have been and will be the last. The food is just not good enough.
Tres tres beau restaurant! L endroit est magnifique. La cave a vin est terrible...wow wow wow ! Le service est super et j ai adoré la nourriture.
Very unique and beautiful place. The food is EXCELLENT and the service very professional. We did not know the place before and it is a memorable discovery. We will be back to the restaurant before the end of our trip.
Un buen ambiente, celebramos nuestro primer aniversario y nos regalaron unas bebidas, muy rica la cena y las bebidas.
Ambience is great obviously, you are in a cave. We were greeted by a hostess with glasses who seemed utterly confused..she led us all through the dining room then back to the front desk and then back out to the dining room trying to figure out where to literally drop us. She handed us the menus and just walked off. She continued thru the entire night leading people confusedly like this through the restaurant trying to seat people, it was painful to watch. She also patrolled through the dining room with an iPad watching every table CONSTANTLY , note half the dining room was empty. I am not sure what that was all about.
The service was good although we had a hard time understanding the server over the loud music. You must use a flashlight to see anything on the menu but the waiters do have them for you to use. The food was sadly not good. Ordered the duck which seemed very undercooked and the wild pork dish was extremely over cooked the seafood wrap appetizer was very good however. Had the cheesecake for dessert which was very dry and bland but the sorbet that came with it was great. I would say this place is good to come to one time for drinks just because of the atmosphere but if you are looking for awesome food I wouldn't suggest.
One of the coolest restaurants I've visited! Not only is the ambiance in the cave so fun but the food and wine is also excellent. After dinner you are able to walk through the rest of the cave and end your night at the large bar. Highly recommend!
El ambiente, la atención y el vino espectaculares! La comida muy regular pero la pasé de maravilla.
Wow. The food quality, flavor, freshness, creativity was amazing. The grilled seafood for 2 blew us away. The cave system was secondary to the food! Delicious
So freaking good!
A must each trip we make to Riviera Maya. It has great ambiance
Very good food and a really nice atmosphere
Great food! The atmosphere was amazing! The food was well cooked and well plated. The food was by far the best food we had on our entire vacation. The wait staff was very attentive and knowledgeable. They had done a wonderful job preserving the cavern. It was by far our entire group's favorite place during our vacation. We will be back!!!
Went for my birthday and it was fabulous! Dinner and drinks were great! Highly recommend!
Wonderful place, awesome ambience ! Food is basic and expensive so you better go for a drink at the lounge bar and benefit from a tour of the place rather than an excellent diner ! However the cave is AWESOME
El lugar es agradable, una experiencia unica, pero su comida no es lo máximo, porciones pequeñas y elevados costos. Para conocer esta bien.
Amazing space inside a cenote for a unique dining experience.
The good: the space !! The main dishes and the wine selection.
The less good: limited and expensive menu. Some dishes are not so great. The service is good, but a bit uneven. The music is a little loud for the space.
Still, a unique experience I would do again.
Great ambience, smells a little dank, lobster bisque and salmon excellent, grilled land and sea was disappointing...listed as steak and lobster, got tons of pork which was undercooked, and full platter wasnt very warm...not worth the money... service was decent.
The lobster bisque is to die for and the way it was presented was wonderful and unique
Très grande chaleur,
La climatisation n’é Pas efficace.
Waiter not watching our table and needs. Extra loud music so it was difficult to visit! We requested to lower the volume but music got louder and overall ruined a lovely setting!
El ambiente es increíble, muy bueno para variar e ir a un lugar diferente con tu pareja
Excellent food and great service and ambiance.
Waited over an hour for our main entree. Waiter did offer us a free glass of wine because of the wait. Not a big selection on menu (not even a chicken dish!).
Alux, as always, is a magnificent experience just with the ambiance of dining in a cave. The menu is more limited that in the past (no longer having our favourite "Mayan Sacrifice" on the menu, or the steak entree. The food in the past has been great - this time it was just OK. In any case, highly recommend anyone to experience eating dinner i na cave.
Dinner in Cave. Went with my wife. Wonderful atmosphere. Good and service could not be beat. Tour Maya cave with sink hole after seating. Service could not be better. Highly recommend. Will go back next time I am in the area. Private area seating available. Great for romantic dinner.
Absolutely loved the cave and the experience. Only downside was that two gentlemen were walking around in costumes taking photos, shouting guacamole, and asking for tips. It sort of killed the mood.
This restaurant is fantastic and has the most beautiful ambiance. Eating in a cenote (cavern) was an amazing experience. The food was delicious. The service was great. There's a large seating area and several additional side areas where more private events could be held or larger parties could be accommodated. Very very happy with the overall experience!