Alux Restaurante

4.5
1036 reseñas
más de MXN500
Mexicana contemporánea

Etiquetas principales:

Ocasión especial
Romántico
Ideal para aniversarios
Alux es un Restaurante dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.

Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 8 años antes de las 7:30 PM

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Uso de utensilios sellados o envueltos
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Equipamiento de protección
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Lo que 1036 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.5con base en calificaciones actuales
4.2
Comida
4.6
Servicio
4.8
Ambiente
4.2
Valor
Ruido · Moderado
78 % de las personas lo recomendaría a un amigo
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Filtros
JA
vipJoeA
Los Ángeles
2 reseñas
Comieron hace un día
Global2Comida4Servicio1Ambiente5

Great place for special celebrations, however, cocktails took too long to deliver, never got the appetizers. The final bill not correct had to corrected 3 times with drinks I didn’t order. Need to work on the waiter’s probably won’t come back.

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VG
ValerieG
1 reseña
Comieron hace 3 días
Global5Comida4Servicio5Ambiente5

Me encanto, definitivamente una experiencia que hay que vivir, el lugar increíble, el servicio, todo de 10

AR
ARNSAN
Guadalajara
2 reseñas
Comieron en 23 de julio de 2021
Global5Comida5Servicio5Ambiente5

Excepcional

OT
Comensal de OpenTable
1 reseña
Comieron en 16 de julio de 2021
Global5Comida2Servicio5Ambiente5

The food it was a small portion, the taste was not good. The place its impressive. The service awesome! But the chef must change!

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OT
Comensal de OpenTable
Cancún
1 reseña
Comieron en 15 de julio de 2021
Global5Comida5Servicio5Ambiente5

Best restaurant in the world!!! Has everything from amazing food, ambiance and friendly staff! Great background music too and the perfect sound level. We come back every year from Florida

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OT
Comensal de OpenTable
Cancún
1 reseña
Comieron en 14 de julio de 2021
Global4Comida4Servicio5Ambiente5

Overall the experience was amazing. It's hard to duplicate the setting. I had the Octopus appetizer and this was by far the best Octopus I've had in years in the peninsula. Tge Octopus was perfectly cooked...tender and not chewy at all. tge seasoning was present but did not take away from the octopus. For my main meal I opted for the 8hr pork belly with beet Mole sauce. the pork was cooked to perfection but sad to say it lacked flavor. The Mole sauce was not strong enough to embolden the meat. the service was superb. It was 7 of us and we all enjoyed ourselves.

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FS
FredericS
San Francisco
1 reseña
Comieron en 13 de julio de 2021
Global2Comida1Servicio3Ambiente4

Comida horrible, sin sabor, fea y fría.
Drinks ok y ambiente impresionante.

HO
HectorOvalle
1 reseña
Comieron en 11 de julio de 2021
Global5Comida5Servicio5Ambiente5

Nos encanto !!! Fue nuestro primer aniversario y quedamos impresionados con la calidad de servicio y el ambiente fue estupendo!

N
Nathanael
1 reseña
Comieron en 7 de julio de 2021
Global3Comida2Servicio5Ambiente5

The food itself isn't really worth it for the price. They give really small portions. The cave overall is a fun experience!

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OT
vipComensal de OpenTable
Chicago
19 reseñas
Comieron en 5 de julio de 2021
Global4Comida3Servicio5Ambiente5

Worth the experience not the food - pricey

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G
vipGlee
Houston
24 reseñas
Comieron en 5 de julio de 2021
Global1Comida1Servicio3Ambiente5

The food is absolutely terrible. My hamburger was cooked twice a s it was still raw. They argued that it was cooked perfectly but it was still cold inside. I asked for a manager and he finally agreed that it was uncooked . After the second attempt I gave up and went home hungry. Come here just for drinks and to see the cave. The cave is awesome. Just wished the food matched the atmosphere.

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AV
AVera
Monterrey
3 reseñas
Comieron en 4 de julio de 2021
Global4Comida4Servicio5Ambiente5

Muy bonito lugar , la comida no la sentimos tan fresca .

OT
Comensal de OpenTable
1 reseña
Comieron en 4 de julio de 2021
Global5Comida5Servicio5Ambiente5

We had the best time — the restaurant was absolutely breathtaking and the service was amazing! 10/10. We made lifelong memories at Alux Restaurante.

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MH
MorganH
1 reseña
Comieron en 3 de julio de 2021
Global5Comida5Servicio5Ambiente5

Wonderful atmosphere and service. Our waiter Miguel was absolutely amazing. He took great care in making us feel welcome and taking time to explain the drinks and food choices. The restaurant does a great job adding in fans to ensure the patrons are not too warm. Food and drinks were awesome.

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OT
Comensal de OpenTable
Minneapolis
5 reseñas
Comieron en 3 de julio de 2021
Global5Comida5Servicio5Ambiente5

Truly a unique experience. Excellent food and service. Of course overpriced, but you pay for the experience.

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OT
Comensal de OpenTable
Cancún
3 reseñas
Comieron en 3 de julio de 2021
Global5Comida5Servicio5Ambiente5

Todo estuvo Excelente

OT
Comensal de OpenTable
2 reseñas
Comieron en 2 de julio de 2021
Global5Comida5Servicio5Ambiente5

This is our second time visiting Alux. All I have to say is that this restaurant is out of this world, stunning, amazing.

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KB
KimberlyB
El Paso
12 reseñas
Comieron en 1 de julio de 2021
Global5Comida4Servicio5Ambiente4

My daughter heard about the cave dining experience. It was her birthday and I think a lot of people come here to celebrate. The cake had a shooting sparkler which made it magical. When you go you must walk through the entire cave. There’s one part that we saw bats flying around. It added to the feeling that you are in a cave. It is a photo opportunity so bring a camera. We thought it would be cool but actually it was hot. They had large fans blowing on us to keep us comfortable. That’s what made it noisy. The food for me was just okay. It was unique so I gave it 4 stars.

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M
Moan
1 reseña
Comieron en 30 de junio de 2021
Global3Comida3Servicio1Ambiente5

El lugar es espectacular, lamentablemente el servicio deja mucho que desear. Al principio el mesero Andrés muy atento, sin embargo, después de descorchar el vino se olvidó completamente de la mesa, no nos entregaron el amuse bouche, tardaban mucho en levantar muertos, solicitamos tortillas para el tuétano y nos dijeron que por órdenes del chef no nos lo podían dar, nunca nos ofrecieron postres. Al pagar y demeritando su trabajo con poca propina, el mesero hizo una mueca desagradable y ni siquiera se despidió cortesmente. Ya cuando nos retirábamos el capitán Alessio se acercó poniendo muchas excusas y diciendo que al dueño no le gustan los platillos con tortillas, por lo que no podían hacer nada.
En resumen, PÉSIMA EXPERIENCIA de SERVICIO y el dueño y el chef deberían de aprender que el cliente es el que paga.

OT
Comensal de OpenTable
Los Ángeles
2 reseñas
Comieron en 30 de junio de 2021
Global3Comida4Servicio3Ambiente5

Walking into the restaurant, there was the initial wow factor of the cavern, which is what we remembered from the last time we dined here, and why we chose this place. If you go to Xpkor Park prior to this restaurant , then the cave dining experience may not as special. Service was very slow this time, made worse when our food tray was dropped in its way to our table. We were served 1.5hrs after sitting. Appetizers were excellent —we had the lobster risotto, bone marrow, and the octopus. Entrees were good, but the vegan version of the equites dish was served with sausage. It was not a problem with me, but my mother is vegan and it was disappointing to her. She confirmed with the waiter there was meat, but he didn’t offer a new plate. Had I known , I would have asked for the correct plate for her. We skipped the desserts due to the time.

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MG
vipMagdaG
Detroit
9 reseñas
Comieron en 29 de junio de 2021
Global5Comida5Servicio5Ambiente5

The ambiance was like no other, but they don't stop there, the flavors and presentation were truly amazing. The service was great, too! I highly recommend this restaurant. I will be coming back and recommending to friends when they visit the area.

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SF
SFIrish69
San Francisco
14 reseñas
Comieron en 28 de junio de 2021
Global3Comida2Servicio5Ambiente3

Interesting cave environment. Dinner in a real cave is cool. Smoke is the theme of this restaurant. Not my personal favorite. The cowboy steak was thin and overcooked. The filet was cooked through until the the very center that was raw. I guess you could call it medium but very strange. A little gimmicky with the “Mayan” that comes through making the cave even smokier.

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G
Gonzalez
1 reseña
Comieron en 27 de junio de 2021
Global3Comida3Servicio4Ambiente4

$269 Dollars for 4 without ordering alcoholic drinks, Hostess was rude and unfriendly, steak was dry, zero flavor. Plates are small and over rated.
Typical place to come and see because of the cave ambience and never come back. They really take advantage of tourists. Our Dinner was worth at the most $80 dollars.

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J
vipJulie
Chicago
8 reseñas
Comieron en 27 de junio de 2021
Global5Comida1Servicio5Ambiente5

Everything was great! The atmosphere is amazing. The food is not that great though. I got the grilled corn dish and the corn was not fully cooked. I’m sure that’s how it’s supposed to be but I wasn’t in love. My partner got the salmon and thought it was disappointing. The asparagus was very undercooked. But honestly the best part is just being in the cave and walking around after. We would come back just for that.

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DC
DanielC
1 reseña
Comieron en 24 de junio de 2021
Global5Comida5Servicio5Ambiente5

Es de los restaurantes más bonitos en los que ya he estado. Cenar en la caverna, a luz de las velas es una experiencia muy recomendable.

OT
Comensal de OpenTable
Cancún
1 reseña
Comieron en 23 de junio de 2021
Global5Comida3Servicio5Ambiente5

Excelente lugar muy buen ambiente y excelente trato.

OT
Comensal de OpenTable
Chicago
2 reseñas
Comieron en 22 de junio de 2021
Global5Comida5Servicio5Ambiente5

The ambiance is incredible loved the EDM playing in the area we sat in. Staff is super knowledgeable and attentive. Superb service. Great self guided cave tour after your meal. Definitely ask about the different seating arrangements throughout the caves for a birthday or anniversary. Will definitely come back when back in Mexico. Be prepared to spend at minimum two hours here, worth every minute, as there is so much to take in.

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OT
Comensal de OpenTable
Phoenix
1 reseña
Comieron en 19 de junio de 2021
Global5Comida5Servicio4Ambiente5

Excellent, attentive, professional service. Excellent attention to detail. They asked how to make my husband’s whisky sour. You could tell they really cared about our satisfaction and experience. The environment is magical, deep in the caves, colored by lights but not overdone in a tacky fashion. The chef’s dishes is plated beautifully, and we loved the tastes of 80% of the things we ordered. My only criticism is that they served everything too quickly.

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N
vipNawlins9
Las Vegas
25 reseñas
Comieron en 18 de junio de 2021
Global5Comida4Servicio5Ambiente5

Very nice. A different experience to enjoy. I loved the atmosphere. The food was okay as well. The service was great.

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OT
Comensal de OpenTable
Guanajuato
2 reseñas
Comieron en 17 de junio de 2021
Global5Comida5Servicio5Ambiente5

What a place !! State of art food .

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OT
Comensal de OpenTable
Cancún
2 reseñas
Comieron en 16 de junio de 2021
Global5Comida5Servicio5Ambiente5

Estuvieron súper lindas las felicitaciones

OT
Comensal de OpenTable
1 reseña
Comieron en 15 de junio de 2021
Global4Comida5Servicio2Ambiente5

The restaurant was incredible!! Service was a little slow but the food was amazing! Would definitely recommend if in town the atmosphere is so cool!!

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OT
Comensal de OpenTable
3 reseñas
Comieron en 11 de junio de 2021
Global5Comida5Servicio5Ambiente5

Family dinner with family from Florida.

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OT
Comensal de OpenTable
1 reseña
Comieron en 11 de junio de 2021
Global5Comida5Servicio5Ambiente5

It was a fantastic restaurant I highly recommended for the quality of the food and the ambiance. The service from the staff is amazing.

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R
Roentgen
Los Ángeles
2 reseñas
Comieron en 11 de junio de 2021
Global2Comida2Servicio1Ambiente4

La primera impresión es buena pues la cueva y su decoración son fabulosos. Las hostess fueron desatentas. Una de ellas al pedirle si nos mostraba el lugar por ser nuestra primera vez nos dijo que no... Que eso lo debíamos pedir al mesero después de cenar!... Luego nos asignó una pequeña mesa con vista a una alacena aún cuando el lugar estaba semi vacío y teníamos reservación. Los precios caros nos hicieron imaginarnos una comida excepcional...pero no... Una porción mezquina de ensalada de betabel rostizado con unos ingredientes de pobre calidad y unos higos desabridos, mal seleccionados y peor conservados nos hicieron pedir la cuenta. No tienen estacionamiento y en la calle entre motos de empleados y un taxista nos encajonaron ... Una experiencia para el olvido... De ahí nos fuimos a cenar bien al sonora prime a quitarnos la decepción...

OT
Comensal de OpenTable
Houston
1 reseña
Comieron en 10 de junio de 2021
Global4Comida3Servicio5Ambiente5

Just trying something new while on vacation. Food might be the best in Playa del Carmen but the atmosphere made up for it. Having dinner in a cave was exciting.

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SO
StephanieO
1 reseña
Comieron en 7 de junio de 2021
Global5Comida5Servicio5Ambiente5

amazing food, beautiful scenery ! a definitely must !

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OT
Comensal de OpenTable
Sacramento
2 reseñas
Comieron en 7 de junio de 2021
Global4Comida5Servicio3Ambiente5

Very beautiful place, my partner loved dining here.
However, it got really stuffy and hot at one point.
And our server disappeared after we received our final dish, couldn’t find him to order postre (dessert).

Also, the drinks are watered down, not strong at all.

Apart from that, the food was delicious. The deer was really tough though. We recommend the aguachile, it was definitely one of the highlights. That and the bone marrow.

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DK
DmitriyK
Caribe
5 reseñas
Comieron en 6 de junio de 2021
Global5Comida5Servicio5Ambiente5

must see restaurant. Very unusual settings and unforgettable experience.

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GM
GinaM
1 reseña
Comieron en 5 de junio de 2021
Global5Comida5Servicio5Ambiente5

This restaurant didn't disappoint. The atmosphere is absolutely serene! We saw a bat flying around - didn't harm anyone, just trying to get back into bed. The service was top notch! The food was amazing, wine selection was great, we have no words to describe how great this was! After dinner, you can roam the caves and take pictures. Unforgettable.

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Preguntas frecuentes

Alux Restaurante tiene una calificación de 4.5 estrellas de 1036 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.