Alux Restaurante

4.5
954 reseñas
más de MXN500
Mediterránea

Etiquetas principales:

Ocasión especial
Romántico
Ideal para aniversarios
Alux es un Restaurante dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.

Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 8 años antes de las 7:30 PM

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Uso de utensilios sellados o envueltos
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Equipamiento de protección
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Lo que 954 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.5con base en calificaciones actuales
4.3
Comida
4.6
Servicio
4.8
Ambiente
4.3
Valor
Ruido · Moderado
79 % de las personas lo recomendaría a un amigo
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Filtros
OT
Comensal de OpenTable
2 reseñas
Comieron hace 3 días
Global5Comida5Servicio5Ambiente5

This place is absolutely incredible. Certainly a unique and memorable dining experience. Our waiter, Lorenzo, was fantastic! He did a great job taking care of us and made us feel so special. I would 100% recommend anyone to Alux Restaurant.

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OT
Comensal de OpenTable
1 reseña
Comieron hace 7 días
Global5Comida5Servicio5Ambiente5

This place is unbelievable and takes your dining experience to a higher level. Lorenzo was our server . He was absolutely fantastic. The food and surroundings were beautifully matched .

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Y
vipYarco
Miami
7 reseñas
Comieron en 3 de abril de 2021
Global5Comida4Servicio4Ambiente5

Beautiful and unique location

Denunciar
PE
PENNYB
Londres
3 reseñas
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Such a fabulous evening spent here. The food & the ambience was fantastic. The caves is amazing & the lighting was magical. We will definitely be back!

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Amzing experience from start to finish. A most do if in Playa del Carmen.

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OT
vipComensal de OpenTable
Los Ángeles
3 reseñas
Comieron en 2 de abril de 2021
Global2Comida1Servicio3Ambiente5

We’ve been to this restaurant about five times over the past five years. Each time we go, the service and quality of food has dropped more and more. Nowadays, it’s well understood that you go to this restaurant to have a unique ambience, but make sure you have a full dinner before going there for dinner. It’s edible, but that’s where it ends.

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T
Tiaw
1 reseña
Comieron en 2 de abril de 2021
Global5Comida5Servicio5Ambiente5

This was an awesome dining experience!
Staff was friendly
Beautiful cave
Food and wine was good
Even the bats were a nice touch lol!

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HC
vipHollyC
San Diego
14 reseñas
Comieron en 1 de abril de 2021
Global5Comida5Servicio5Ambiente5

This was an amazing experience and we cannot thank the servers enough for creating a perfect night. The tequila trio is our favorite tequila and the bartender was so kind to show us how to bring out the notes and taste it correctly. We loved our espresso martinis, our dinner for two and the beautiful sites

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OT
Comensal de OpenTable
1 reseña
Comieron en 1 de abril de 2021
Global5Comida4Servicio5Ambiente5

Service was amazing. I would return. Overall, I find it a fair value and a wonderful experience. Good for a group or just two. Enjoy !

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M
vipMeggie
Detroit
49 reseñas
Comieron en 26 de marzo de 2021
Global5Comida5Servicio5Ambiente5

It was a very interesting place with creative ambiance. We loved it and would recommend it.

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SN
StephanieN
1 reseña
Comieron en 24 de marzo de 2021
Global2Comida5Servicio1Ambiente5

The ambiance is amazing, and the history behind it all is very interesting. Bring your camera!
Food is soooo yummy. But no wine list with prices.
Service was atrocious, and ruined the whole experience. Would never go back but fun to experience once.

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 23 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Dining at Alux was an absolute dream!!! From the bats glying around to Francisco’s amazing service!!!! My husband and I booked the Deseo space and we absolutely loved every moment we spent at Alux. The music created the perfect ambience, food was absolutely delicious, service was great, & the restaurant is absolutely beautiful! We can’t wait to return!!!!

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NB
NicoleB
1 reseña
Comieron en 20 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Very unique experience! Keep in mind you are dining in a cave so don’t be surprised that it’s humid and warm-ish.

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SB
StephanieB
1 reseña
Comieron en 20 de marzo de 2021
Global5Comida5Servicio5Ambiente5

I had a very wonderful time! I do think it was a bit pricey, but in the end, the food was incredible. The Cenote it self is so fun to walk around and they had a live saxophonist while we ate. We really enjoyed ourselves.

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TB
TiffanyB
Minneapolis
7 reseñas
Comieron en 19 de marzo de 2021
Global4Comida5Servicio3Ambiente4

Great unique experience. The cave was something we will never forget. A must do if vacationing or if a resident and have never been. The food was quite good for the most part. I would suggest pass on the appetizers, get the Fusion for two and definitely have desert. After your meal, take a stroll and check out the cave.

We were staying in Playa del Carmen. The trip was a 20 min cab ride one way. Cost $80 round trip. Still worth it.

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OT
Comensal de OpenTable
Grand Rapids
1 reseña
Comieron en 18 de marzo de 2021
Global2Comida1Servicio5Ambiente5

Service and setting was great. Couldn’t have asked for a better looking place. Our server Nahim was grade A but the food lacked in every way. Ribeye was cold along with the sides. Appetizer was the risotto and smell / taste was bad. Definitely a cool place to see, but the food unfortunately did not match.

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A
Alex
1 reseña
Comieron en 16 de marzo de 2021
Global5Comida4Servicio5Ambiente5

Excellent location and definitely worth it. No other restaurant/experience like it

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OT
Comensal de OpenTable
Las Vegas
1 reseña
Comieron en 16 de marzo de 2021
Global5Comida5Servicio5Ambiente5

The service was amazing and the food was delicious

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m
mackenziek
1 reseña
Comieron en 14 de marzo de 2021
Global5Comida5Servicio5Ambiente5

So beautiful and the food was amazing! After eating you can walk around the restaurant to see more of the cave and decor.

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OT
Comensal de OpenTable
Las Vegas
2 reseñas
Comieron en 12 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Romantic dinner

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X
Xavi
Londres
1 reseña
Comieron en 9 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Unique atmosphere and great food. Right now they do not have live music due to the pandemic, but still a great place to be!

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SP
ShellyP
Seattle
33 reseñas
Comieron en 9 de marzo de 2021
Global5Comida5Servicio5Ambiente5

This was our first experience at Axul and we will be back. Walking down into the venue is fun and when you explore the caverns it truly becomes amazing. Our table was seated next to a pond with falling water. The atmosphere could not be better. The wine selection is amazing and the cellar top rate. We enjoyed picking our wine and getting our picture taken in the cellar. After all of this the food was over the top. There was four of us and everyone enjoyed their selection. Sometimes you find a get location but the food is average. Axul has both great food and atmosphere including great cocktails. If your in Playa Del Carmen don't miss this experience.

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J
vipJosh
Salt Lake City
19 reseñas
Comieron en 8 de marzo de 2021
Global5Comida5Servicio5Ambiente5

My wife and I were in Mexico celebrating her birthday and heard about this restaurant. I booked a reservation on OpenTable and when we arrived we were blown away the minute we got there. From the street level you wouldn’t realize the incredible restaurant that exists below the streets of Playa Del Carmen. Stepping down the stairs and into the caves below is unlike any restaurant we have ever been to. It’s like another world once you enter. There are tables tucked away in side caves and down passageways all lit perfectly to create a really unique atmosphere. We were seated at a table near an underground waterfall and pond. Our waiter, Roberto, was phenomenal and paid attention to every detail. He was truly excellent. The food was perfect and we loved everything from our drinks to our desserts. The prices were just right for the higher end experience this was as well as the quality. I would absolutely recommend Alux Playa.

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OT
Comensal de OpenTable
1 reseña
Comieron en 7 de marzo de 2021
Global4Comida4Servicio4Ambiente4

Everything was great this restaurant was phenomenal the service was great the food was great the caves where amazing the only thing that I would’ve changed if anything is the hostess seemed a little uninviting

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NL
NikkiL
Salt Lake City
1 reseña
Comieron en 7 de marzo de 2021
Global4Comida5Servicio5Ambiente5

We went there with a group of 12 to celebrate anniversaries. The atmosphere, food, and waiters were awesome! The hostess was a bit dismissive but overall, we would go back and loved the restaurant.

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OT
Comensal de OpenTable
Miami
1 reseña
Comieron en 6 de marzo de 2021
Global5Comida4Servicio4Ambiente5

Great scenery and the food and service was wonderful

Denunciar
m
markd
Phoenix
1 reseña
Comieron en 2 de marzo de 2021
Global4Comida4Servicio4Ambiente5

This was our second time in the restaurant. Be prepared for a nice but pricey experience. I ordered a filet steak that was supposed to be 14 oz and was maybe 8, so if you are planning to save by sharing, think again. We also ordered things that did not arrive till we were done, so we sent them back. Lovely place to tour and photograph.

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TS
TroyS
1 reseña
Comieron en 25 de febrero de 2021
Global5Comida5Servicio5Ambiente5

My partner said this was "the best restaurant in Mexico" and "possibly the best steak" she's ever had. We were seated right near the ceynote - a perfect spot to celebrate our anniversary.

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IT
vipIrinaT
Filadelfia
2 reseñas
Comieron en 20 de febrero de 2021
Global4Comida2Servicio5Ambiente5

The restaurant is super unique, very cool ambiance, great service, good selection of wine, however we were very disappointed with the food, it was not good at all.

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JO
JOAQUINR
Las Vegas
1 reseña
Comieron en 19 de febrero de 2021
Global4Comida3Servicio4Ambiente4

En este lugar pagas por estar en una gruta natural,pues la comida no es muy buena.

OT
Comensal de OpenTable
1 reseña
Comieron en 17 de febrero de 2021
Global5Comida5Servicio5Ambiente5

La cena estuvo maravillosa porque el lugar es en anotador y la excelente comida del chef es exquisita

OT
Comensal de OpenTable
Vancouver
3 reseñas
Comieron en 16 de febrero de 2021
Global3Comida5Servicio1Ambiente5

La comida fue deliciosa sin embargo el servicio estuvo pésimo, la hostess muy atenta pero ya el servicio de mesa muy muy malo. Igual al final comentamos del cumpleaños, pedimos postre y no nos pusieron ni un Feliz Cumpleaños en el postre.

T
Toro
Cancún
1 reseña
Comieron en 16 de febrero de 2021
Global2Comida5Servicio1Ambiente3

El servicio de ingreso fue muy bueno, la acomodación estuvo bien pero no nos preguntaron donde queriamos estar, no se si se deba a Covid o simplemete acotumbran ahora (antes no era asi) a designar sin preguntar.
El Mesero fue muy mal educado, lento, no se si no tienen suficiente personal pero el servicio fue deplorable.
El mesero hizo comentarios muy fuera de lugar, no sabe motar unplato en la mesa, hizo sentir a mi acompañante como si fuera incapacitada y finalmente muy de mal gusto hizo incapie en el monto de la propina 3 veces ademas de haber destacado con marcador de color el monto de la propina. Fue tanto lo que lo hizo ver que le dijimos que el serivicio fue pésimo y por eso no tuvo propina alguna.
Llevo 11 años en playa del carmen y les envío cliente constantemente por lo que yo conocía y disfrutaba de ustedes pero el servicio fue terrible, como para no volver a recomendarlos.
Si cobras 350 pesos por UN taco no puedes tener un serivicio que no merece ni 2 pesos de propina.
La propina es una bonificación por el servicio y tus meseros creen que es por el solo hecho de servir los platos. Error!
Educar al personal es parte del éxito en el servicio. Acostumbre dejar de 15 a 30% de propina cuando se lo merecen y te recomiendo visitar Eat Italy para que veas como un restaurante con EXCELENTE servicio cobra precios de acceso para cualquiera.

OT
Comensal de OpenTable
Toronto
1 reseña
Comieron en 14 de febrero de 2021
Global4Comida4Servicio5Ambiente5

Great services, prices definitely on the higher side.
It is great to try this out for the ambience and for pictures, other than the drinks are expensive and food is average.
Both dishes I found were salty.
And the drinks we had were at least 250 pesos for cocktail / 240 pesos for glass of wine.

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OT
Comensal de OpenTable
Los Ángeles
2 reseñas
Comieron en 14 de febrero de 2021
Global2Comida1Servicio3Ambiente5

Beautiful place but food was severely lacking

Denunciar
OT
Comensal de OpenTable
Cancún
1 reseña
Comieron en 13 de febrero de 2021
Global5Comida5Servicio5Ambiente3

Todo me encanto!! Bueno a todos❤️❤️

OT
vipComensal de OpenTable
Denver
12 reseñas
Comieron en 13 de febrero de 2021
Global4Comida4Servicio5Ambiente5

This is a unique experience. No doubt. Not often you get a chance to eat inside an underground cave. It’s a huge space with many rooms. Almost like Disneyland. The concept is great but slight kitch. Very unique and tasty menu. Slightly overpriced but it’s a “destination”. Worth checking out.

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 11 de febrero de 2021
Global5Comida5Servicio5Ambiente5

Great ambiance, one of the most unique restaurants I’ve ever been to. In a great way.

Denunciar
N
vipNatalia
Miami
51 reseñas
Comieron en 25 de enero de 2021
Global5Comida4Servicio5Ambiente5

Well, I am sure this place is a must! You will be amazed!! So beautiful! The service is fantastic. They have to promote this place, why not everyone knows about it? 🤷🏼‍♀️
Please please please go and enjoy. Unforgettable! 😍

Denunciar
OT
Comensal de OpenTable
Las Vegas
2 reseñas
Comieron en 23 de enero de 2021
Global4Comida4Servicio4Ambiente5

The place, the food and the service are fine but the menu they have on the open table is different than the one that they offer less dish at a higher price.

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Preguntas frecuentes

Alux Restaurante tiene una calificación de 4.5 estrellas de 954 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.