Get the surf and turf it delicious! You won’t be disappointed! Service was amazing!
El mejor lugar en todo playa del Carmen. Un increíble lugar que conjunta la naturaleza con excelente gastronomía.
La persona que tienen en la entrada es muy grosero, no tiene nada de amabilidad al igual que la hostess prepotente y grosera eso es lo único malo, de ahí en adelante meseros excelentes y la comida deliciosa, pero estuve apunto de no quedarme, por el trato la hostess me parece que es extranjera y el de la entrada muy maleducado. Lo recomendaría a reserva de que se cuiden de malos comentarios de estas dos personas. Nos vemos en mi siguiente visita y ojalá mejoren este mal sabor de boca
Very nice restaurant! When do you ever get to dine in an actual cave? This is absolutely the place for a great experience. My only concern was the bat that decided to join us for dinner.
We come back to Alux once a year every year. We travel to PlayaDel Carmen once a year and this is hands down the best restaurant in three countries that I’ve been. On a scale of 1-10 I’d always give it an 11!!!!!
A MUST SEE! Beautiful atmosphere..very romantic! Each oom had a WOW factor for us! Foodd selection could be better. Portobello mushroom appetizer was wonderful. I had the Cornish hen and was a little disappointed with portion. My boyfriend had the Orange Salmon was completely delighted with it. Our waiter was GREAT!
Un lugar hermoso. demasiado iluminado en sectores y falta luz sobre las mesas.
La comida rica pero escasa.
The novelty of dining in a cave is the best thing this restaurant has going for it. The hostess took her sweet time even acknowledging our existence, our server seemed confused and nervous, and there is no wine list. You go to the wine cellar to view the wine, which is neat, but the room isn't temperature controlled. That means anything that should be served chilled has to chill at your table for several minutes before it can be enjoyed. I ordered the Meadow and Sea; a lamb chop with two scallops served over lentils, two asparagus and two baby carrots. The food was good but I was surprised by how stingy they were with the vegetables. There is no possibility to order additional sides; I tried. It was our most expensive meal in Playa and our most underwhelming. We took some cute pictures, but ultimately it was not worth the cab ride over.
Go for the ambiance - not the food or the service. My food was SO salty - I told the waiter, he took it to the kitchen to show the chef. A few minutes later, he retuned with the same plate and told me the chef tasted it and said it was executed perfectly. He offered to box it up for me. I declined and asked for it to be taken off my bill. He said no - and I asked to speak with a manager. The manager then said the same thing, after about 15 minutes of arguing with him he finally agreed to take it off. It was a HORRIBLY embarrassing experience. They really don't care about their guests here. I would never go back or recommend it. Save yourself the headache.
The ambiance of this restaurant is very very beautiful however I am sad to say that the food and the service requires lots of improvement. The quality of food is average but the service is very slow. Even though we went on a sunday night and there weren't many people in the restaurant, we did not receive great and on-point service all night. There was a DJ close to our table who was playing very slow, old school, and classical music that was putting all of us to sleep. We had come Alux for Birthday celebration and the music was really putting a damper to the mood of the table. Alux is a beautiful site to visit and take pictures, however I would not recommend it for great good, drinks, or a high energy kind of a night....maybe because it was a Sunday night, but our experience at Alux was far from what my expectations was for celebrating my bday.
Been to Aluxe several times over the years and it was once again worth the time and money to have a superb meal/excursion. Very unique cave experience. Dining amidst the stalactites and stalagmites is something you definitely don't get to do every day. A little bit of a moldy smell farther back in the caves, if you tour the private dining areas, but that's unavoidable in the rainy season. They do their best with fans but no visible humidifiers. Try to go when there are no private parties so you can walk through the caves and see all the decorated smaller dining rooms throughout the cave. Really amazing food to top off the unusual locale. Salmon was best I've ever had. Deserts were also outstanding. Service is five star but the prices did go up with the improved service and menu.
Don't be alarmed when your taxi driver takes you away from the touristy parts of Playa del Carmen. The restaurant had to be built where they found the cave which is not amidst the other PDC restaurants/shops. The area actually looks much more friendly than it did in 2010 when we first went there. There are open businesses around at night, now. When we first went, years ago, it was in the middle of mechanic's shops and other uninviting buildings that were all closed at night. We almost did not get out of the car. Now it is much better looking neighborhood for nighttime tourists.
If you are looking for a place for drinks, go here. The drinks were great, service was great, food was horrible. It was uncomfortably warm as well. The ambiance was nice. Overall advice, skip dinner and go for a drink or two.
We all traveled from various states in the US and met in Cancun. We loved the restaurant. The atmosphere, the beautiful lighting around the cave and the senotes, the fabulous food, the service, the different caves with the rose pedals and catchy names. The only negative was the DJ and his music. It did not fit the restaurant at all. We asked for different music but he refused. I hope to visit again some day.
Nos gustó mucho lo especial del lugar, fue ideal para celebrar el cumpleaños de mi esposo, la comida estuvo deliciosa y no se digan esas trufas con las que cerramos, queremos regresar para que conozcan nuestros hijos
Such a unique and beautiful place to dine...eating in a cenote was one of the highlights of our vacation! We ordered the surf and turf for 2 and it was delicious!! The pork was the best my husband and I jhave ever had! The steak was perfect as well as the lobster and shrimp...albeit the lobster was small but you each got 3 small tails so not too bad. We don't drink alcohol and were never pressured by the waiter as some have said....same with the tip at the end of the meal. The desserts I would skip next time as they were small and nothing special. Exploring the cave after dinner was a fun adventure! Well worth the $150 (2 appetizers/surf and turf/ 2 desserts) Go there!!
Un lugar precioso, increíble la ubicación y los acabados. La comida me quedó debiendo en sabor. El servicio fue genial.
A beautiful restaurant set in a cenote with outstanding food and service. Would highly recommend and will definitely be going back if ever in Playa Del Carmen again
The service we received was exceptional! Deff a must go
We made a special trip up from Akumal with friends for this rare gem of a restaurant. Unique ambiance and good food was expected and they delivered.
We would recommend to anyone in the area!
My wife and two daughters had dinner at Alux as a farewell to Playa del Carmen. Food was truly amazing. The restaurant itself is a unique attraction. Warm, friendly and knowledgable staff finished off the evening. A must for any visitors to Playa del Carmen.
Esta caro para lo que sirven. 960 pesos por 4 cremas del dia?
Absolutley beautiful. A must see. Ask for a tour of the cenotes! Best 20 minute stroll into the caves and other dining rooms. Such an amazing experience!
The ambiance was amazing, but the music was too loud. The wine selection was expensive and disappointing because once they opened our bottle and we didn't like it we had to buy it. The food was exceptional and so was the service.
Wow !!! Probably one of the coolest places I have ever eaten! Food was delicious better than expected
We were on vacation from the United States. This restaurant was recommended to us. It was a great find and we were very happy with our experience. Great service and food.
El servicio excelente pero la comida deja mucho que desear, no hay opciones veganas y nada preparan al momento, no son flexibles con sus platillos
Excelente lugar! Increíble locación, trato, alimentos, música!
Good ambience and food. Víctor, our waiter, was very profesional.
Family reunion at this beautiful place was just the best idea. We weren’t amazed by the food but everything else from service and ambiance was absolutely beautiful!! I’d definitely return and definitely recommend going, the experience it’s just wonderful.
The food and the wine need a serious re-work! Wine all tastes corked (we tried 3 different bottles), the food isn’t bad but at this standard of restaurant really could be better.
The restaurant is beautiful and the staff very good.
Alux offers a unique dining experience. The menu offers numerous interesting selections. The wine cave has an extensive inventory of bottles to choose. A tour of the cave between entrée and dessert revealed many private dining nooks. The servers are very attentive. Dining at Alux is a must when we vacation in the Playa del Carmen area.
Comida, ambiente, servicio.
Para cualquier ocasión muuuuuuy recomendable.
I was skeptical about the restaurant because it didnt have good reviews about the food and service. I have to say “don’t knock it till you try it” that was my mentality. The place is beautiful, the service was awesome, and the food was excellent. The one thing I do have to say the price for the food is a little pricey for the amount of food. Otherwise, everything was excellent.
En general estuvimos muy agusto...el servicio fué bueno,la comida tambien, pero al privado que me dieron le faltó musica de ambientación apesar de estar bien decorado de velas y petalos,es decir la musica del area principal nunca se escuchó hasta donde estabamos....la sugerencia es hacer que llegue la musica aunque sea a un volumen moderado,esto lo haría aún un excelente lugar...olalá se considere...
Amazing service, very romantic can request private areas. A bit hot being that’s in a cave
I didn't appreciate the panhandling, while trying to enjoy my dining experience.
Éramos una mesa de 9 y todos muy amables desde afuera en el parking asta que sales de el restaurante, no se diga lo hermoso que está, los precios son razonables, en septiembre regreso!
Very attentive service and food was worth every penny. Staff is very knowledgeable about the menu which helped. If you’re into wine, I recommend a bottle to vet a glass b/c you’ll have more choice
Toda una experiencia cenar en ALUX, el lugar es unico y la experiencia es memorable. El servicio del personal fue estupendo, los alimentos muy buenos, platillos que resaltan la cocina regional.
J’avais mentionné que c’etait un anniversaire, ils n’en ont pas tenu compte. Le service est très bien. Le restaurant est magnifique bien sûr, cela ne peut pas faire autrement. Les cocktails étaient très bon, les entrées également( pieuvres et crabe). Pour ce qui est des plats principaux, nous avons été très déçus. Il y avait une espèce de polenta sèche et froide servie avec mon plat, le cerf était froid également. L’assiette de mon conjoint était loin d’être appétissante. Buffalo Le dessert n’etait pas à la hauteur. Bref je m’attendais à une expérience culinaire extraordinaire étant donné les critiques sur tripadvisor. Ce ne fût pas le cas pour nous. Par ailleurs nous avons apprécié ce décor magnifique.