La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.
Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.
Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.
NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM
Alux was amazing. It is set in an extensive underground cave. There is a main room with a bunch of tables, but there are many little grottos with tables perfect for a romantic evening.
Don't get me wrong the place looks great but is in massive need of a high end chef and total reboot of the kitchen. The food was average to below average and our service was good up until the end and then we didn't see our waiter for about 20-30 minutes. Granted the place is in a cave but do be prepared to see bats which isn't exactly ideal. If I had to go to this place again I'd get a drink to enjoy the ambiance and eat elsewhere. A bottle of wine, 2 soups, and 2 main courses cost about $250. I'd say it was worth about $50.
Overall our experience was good. However, I will most likely not go back.
-The ambiance = 4: it is a unique experience to have dinner in a cave.
-Food = 3: food did not meet my expectations. I had much better food that were a lot more affordable while my stay in playa del carmen.
-Service = 4: Our server was very good, however the hostess was not the warmest- she lacked good costumer service skills. No one in my party liked her attitude (one star for the hostess).
This was our second visit to Alux and found it just as wonderful the second time. The atmosphere is so unique and the 2 person band did a wonderful job. Perfect background to a great night out with friends.
Our food was good and the presentation was very nice. You do not go to Alux for the food, you go for the ambiance. Our waiter had a difficult time with the point of sale system and it took nearly 30 minutes to pay our tab. As I recall the same thing happened last year.
If you have not been to this restaurant; I would strongly suggest trying it at least once. Overall it is a very nice experience.
Pesima experiencia, pesimo servicio, comida muy mala, porciones muy pequeñas para el precio argumentando que es comida gourmet, la cual estaba pesima, teníamos una reserva a las 10 y nos dijeron que el servicio terminaba a las 1030, en cuanto llegó el mesero nos empezo a presionar con el tiempo, 40 min después nos dijo que nos tenia que traer la cuenta ya, con media botella de vino por terminar todavia, en resumen ha sido la peor experiencia en este lugar, no recomiendo que vayan a tirar su dinero y a tener una mala experiencia, solo por ver una cueva
He estado en aluxe varias veces hace tiempo no fue buena la experiencia pero en esta ocacion todo todo estuvo excelente desde los señores que te reciben en la puerta muy amables el mesero josue que es la segunda ves que nos atendia muy muy amable nos explico cada detalle del menu y siempre de muy buena gana y la comida y postres excelentes me da gusto que volvio a ser el mismo restaurante de hace tiempo felicidades gracias Josue sigue asi
The place is awesome Ambiance is warm and incredibly beautiful
The service was very professional and they tried hard to make sure we were happy
The food is good but not spectacular and my wife’s steak was not very hot, nor was my wild boar....
If you want to experience something different I would definitely recommend this place
Muy bueno para visitar en un viaje de vacaciones. Combinación de una estructura natural con un menú internacional. Muy buena carta de vinos internacionales. Ambiente relajado con una acústica que permite escuchar buena música y mantener una charla
Anniversaire de couple
Great overall experience the setting was amazing. We surprised our older kids and they loved it! Food menu was ok. We tried the Brie and Fig sauce very nice starter. Meals seemed pricey but feel that is the ambiance they are trying to preseve. I would recommend only too those that are aware of the cost.
The cave decor and setting is very cool. It was hot but they had fans running. The experience is worth it once but the food would not have us come back. If the food was better I would go back every time because the cave experience is so unique.
muy bonito lugar y buen servicio, nos atendieron muy bien
We were not happy with our experience at Alux. We had booked through Open Table a week prior to ensure a great spot in the restaurant. Upon arriving, 80% of the restaurant was empty. We were brought to our table, only to realize we were sat beside the dish cart removed from the main dining area - appears it was the 'family and kids' portion of the restaurant. We were not brought the bread basket that every other table was and our service was quite slow (we had to ask multiple times for our beverages). We decided to take a look at the restaurant, and were devastated to see empty tables in the main dining room, where there was a live band, a waterfall, candles, flowers and glass top tables. The ambiance was much different and much better. This made us question why we were brought to the secluded section. Our food was cold, and one of the dishes was inedible (dry, over cooked mahi mahi). We would never dine here again, and will not recommend this establishment to our friends. There are better restaurants in Playa Del Carmen that will treat you much better. Do yourself a favour and go swim in a cenote, don't dine in this one.
Es Un Buen Lugar, Con Muy Bonitos Arreglos De Las Mesas y Todo El Restaurante, Me Encanto La Musica En Vivo, Tienen Muy Bien Atendidos Alos Comensales Y Eso Habla Mucho Del Restaurante, Exelente Ambiente..
An interesting experience dining in a cave. The food was pretty average and expensive for Mexico. We got the octopus to start which was good. Then the lamb/scallops main which was ok, and the Mayan deer which was bad. The deer was supposed to be medium however came out chewy and tough. The waiter sent it back and a new one was prepared but this one was just as bad. The waiter awkwardly stood by watching us eat it to make sure it was ok. The cave had changing neon coloured lights which ruined the ambiance. I feel like plain white lights would be less gimmicky.
I can’t say anything bad at all about this restaurant . I’m not going to go on tell you about it. It’s just a place you need to go and experience for yourself. I’ve placed in my top 5 restaurant I’ve eaten at in the world.
Our anniversary, great night, didn't disappoint! Our server was the best of the whole trip. He knew the art of serving, was a wonderful experience! There was live music and our server took our tastes under consideration in the WINE CAVE & suggested a great wine we loved! Beautifully plated food that was very creative!
The cenote’ is beautiful with colorful lighting, chandeliers and music. The menu is “unique”. I had the salmon unfortunately, it was served with skin on. Two others played it safe and ordered steak and my husband had the duck and said it was great. The soups were delicious. It’s pricey for Mexico, it’s American pricing. The four of us spent about 250 USD (inc. a bottle of wine). The con is the humidity factor in the cenote is dreadful. It’s not cold inside - just the opposite...hot and humid. There are fans but A/C is needed.
The food is great and priced well, the service GARBAGE. It took them 90 minutes to get our food and the waiter only came to check on us twice. Pretty restaurant, but needs new management.
The restaurant is amazing. It is authentic, it is one of a kind. They accommodate you in every way possible. It is definitely a romantic setting. I recommend this restaurant for any couple looking to have a romantic date.
El ambiente es agradable, la música muy bien. El lugar es hermoso.
Los platillos no estan a la altura del lugar, comida muy grasosa y la ensalada muy pequeña y el tocino tieso, la carne de res dura, el cafe de mala calidad. Es una lástima que el servicio sea tan malo en un lugar con tanto potencial
Alux is a beautiful underground cave. Our waiter was fabulous and the wine was great. Everything else was unfortunately terrible. We were dining late December and it was super hot down in the cave; no air conditioning and the fans were not strong enough to keep us cool. The food was terrible. I went in with low expectations; you don’t go to the Rainforest Cafe expecting a great meal but you hope it’s edible. The grilled shrimp and lobster were good, the steak, mahi mahi and pork mole were nearly inedible. I recommend going for appetizers (octopus, fried cheese and soft shell crab was good) but don’t waste your time or money on a full, very hot dinner. Our bill was $750 USD for 6 people and two bottles of wine ($50 each.)
This is an amazing Cave Restaurant , they have many private eating areas. I recommended it to three people the next day. Food is just OK, but your there for the Cave experience 🌞☀️😎
Service was fabulous and delicious drinks 🥂🍷🍸🍹
Expensive but worth it. Food, drinks, and service was great
We loved the setting, in a multi-layered cavern, with stalagmites and stalactites and the occasional bat flying past!
But we were disappointed by the food and service. My daughter-in-law had what she said was the worst steak ever, all fat. The service was extremely slow. My husband kept asking for the music (mainly drumbeat) to be turned down, but someone kept turning it up again.
Great place to have a drink but don't eat there.
Celebramos una fecha de Aniversario,La Llegada y el recibimiento fueron Cálidos, una Buena Recepción el restaurante es Único, pero el mesero no dio un mal Servicio, y a demás Se preocupó más por la Propina que por todo lo demás,
Fantastic experience! Beautiful underground restaurant. Food was fantastic. Excellent service. Truly an unusual and unique setting. Highly recommend.
We had a great time, and excellent service. Unique setting for a restaurant.
Amazing food the service was excellent and the experience in this cenote was unforgettable. The tour after dinner was to die for :)
Excelente lugar para visitar y conocer, pero solo tomar una copa en el bar, en el restaurante la comida es desabrida y sin chiste.
Very unique experience. Delicious food, wonderful service.
El lugar es precioso y la comida deliciosa y de excelente calidad, el servicio excelente.
We decided to try Alux on our first night in Playa del Carmen. Dining in a cenote was a unique experience in itself and the food was incredible. Staff was knowledgeable about the wines and recommended a local bottle that ended up being delicious. After dinner, we explored the cenote / bar area. A+ all around.
Absolutely amazing! The ambiance and food was great! It is such a cool experience and the place is huge! Adair was our waiter, he was fantastic!! I had a wonderful bottle of rose champagne as well! They did a great job at helping us celebrate our dear friends birthday! Definitely will go back!
Alux Is a hidden Gem. Alux service was impeccable Adair was our server and he was wonderful.
It is located inside a cenote, the air is a little thick but there are fans helping it move. We were having a very romantic dinner when a group that was shooting an ad came and disrupted the entire ambiance with their bright lights and talking and movement. It would have been much better if a group like this came when no one was there. I was not pleased with the disruption.
But overall it was wonderful and I do recommend it.
Es un lugar único y memorable. Sensacional. Su menú de licores es de primera. Perfecto para una cita íntima o familiar, tienen mesas para las dos ocasiones.
My wife and I ate at Alux on our anniversary and enjoyed every second and every bite. The service was impeccable. The food was exceptionally delicious and served with wonderful presentation. I was worried because some have remarked that the food wasn't so good, but this was not at all our experience. I wonder if those who have left such remarks are used to eating at restaurants where the food is more basic. We will eat there again and I highly recommend this restaurant to those who appreciate unique, fine dining.
The place is awesome. The food needs to be better.
One of the most amazing experiences of my life... truly impressive all around.....
The best restaurant I have ever been to! The ambiance is second to none, recommended to anyone in the playa del carmen area.