Alux Restaurante

4.6
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859 Reviews
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MXN500 and over
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Mediterranean
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM
What 859 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.3
food
4.7
service
4.8
ambience
4.2
value
Noise · Quiet
95% of people would recommend it to a friend
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MA
Cancun
1 review
Dined on March 19, 2020
Overall5food5service5ambience5

Excelente comida, atención y ambiente.
Muy recomendable en general. Volvería a ir cuando la ocasión lo amerite

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AS
1 review
Dined on March 16, 2020
Overall5food5service5ambience5

gracias for the incredible service. I will recommend this restaurante to my amigos.

OT
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Birthday it was so great!

OT
Washington DC
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Perfect! Our waiter was amazing and so polite, the environment was great, the food was great, it was wonderful

JR
Phoenix
3 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Incredible experience. Service, food an atmosphere were all exceptional. Would return in a heartbeat!

RJ
1 review
Dined on March 4, 2020
Overall5food5service5ambience5

The restaurant was amazing. The ambience was beyond our expectations. Our waiters were very attentive and made us feel comfortable. We were there to celebrate my daughter’s 25th birthday and they made our dinner experience extra special. The tour after dinner was awesome we would definitely come back.

JT
Chicago
3 reviews
Dined on March 2, 2020
Overall4food4service5ambience5

The best thing about the restaurant is the setting. It is located inside a cave and is lit up nicely to show off the natural setting in the cave.

Both my wife and I enjoyed our food. We shared a venison appetizer that was very tasty. For our mains my wife had wild boar and I had duck confit. We also shared a nice desert.

I knocked my rating down to 4 out of 5 stars based on a couple of items. While the food was presented very nicely and tasted very good the portions of some of the items were fairly small. At the beginning of the meal they provided a complimentary appetizer of the day. On the day that we visited it consisted of one half of a baby new potato with a little purée and a pea sprout garnish. The other item that turned me off a bit was both when we booked and when we arrived they asked if we were celebrating anything special and I indicated that we were indeed celebrating my wife’s birthday. The waiter said congratulations and that was the end of it. Typically when a restaurant makes it a point to find out if this is some type of special occasion they make acknowledge it in some small way at the end of the meal.

Lastly, and this isn’t totally part of the restaurant, but when we left the restaurant they had an employee arranging taxi rides for customers. I wrongfully assumes that a restaurant of this caliber would be vetting the drivers that they are working with. Trusting in this I didn’t ask the driver how much to bring us back down to the hotel zone and ended up having to pay three times what it cost us to get there via taxi prior to dinner.

OT
Cincinnati
3 reviews
Dined on March 1, 2020
Overall5food5service5ambience5

What an out of this world experience! If you are a foodie, wine enthusiast, cave explorer and lover of all things that fly then this is something that you cannot find in the rest of the world!!! We have raved to everyone about this unique opportunity and will seek out a return when we come back to Playa del Carmen. Thank you to all of the staff and the chef!

OT
New York Area
6 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Beautiful ambiance, excellent service. Lobster was delicious, wish we had a bit more of the mashed potatoes it was delectable. My wife enjoyed her experience, the Cave was a great idea and perfect experience to Mexico! Hope to come back soon.

N
1 review
Dined on February 28, 2020
Overall4food4service5ambience4

Hermoso lugar, el interior esta increible, solo me decepciono un poco que no tuvieran el cordero parrillado que ofrecen en el menu, lo ofrecen pero con otra cocción, creo que les falta una pasta sin proteína o con opción de colocar alguna proteína distinta y una opción vegana más, todo lo demás es perfecto muchas gracias al mesero Francisco que nos atendió de lujo.

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KE
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Service was outstanding! Our waiter was awesome and extremely attentive. The food was excellent and was huge portions for the price. It was a great value. The ambience and overall experience was worth every penny!

DH
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Excellent service un endroit exceptionnel et unique

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BF
1 review
Dined on February 26, 2020
Overall4food2service5ambience5

We took friends for their first time.We all had New York steak and the steaks were not that good,kind of tough and our tip reflected that. Service and ambience was excellent as always.l would recommend the place but tell them to not order steak.

DS
1 review
Dined on February 26, 2020
Overall4food4service5ambience5

We would have rated this a 5 overall but the cowboy steak we had was very tough and grizzly

OT
Baja California
1 review
Dined on February 24, 2020
Overall5food5service5ambience5

Muy bonito y rico

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MD
Houston
24 reviews
Dined on February 24, 2020
Overall4food4service4ambience5

We enjoyed our first time at Alux but I was disappointed in my meal. I ordered the duck, which was not sliced as one usually gets when ordering duck confit, but it was a very small leg - mostly all bone with little meat and difficult to cut into. For the price that Alux charges for their food, I expected a better meal. Otherwise, the ambiance is great and the place very unusual. We did expect a quiet table (as shown on their website) but instead were seated in the main restaurant area which was somewhat noisy, especially from the table behind us, with foul language!

N
Mexico City
2 reviews
Dined on February 22, 2020
Overall5food4service5ambience5

Sólo comí un entrada muy buena de sabor, la cortesía enviada por el chef no me pareció tan buena, es para que nos enamore desde el principio!
el lugar espectacular

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OT
Vancouver
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

One of the meals I’ve ever had.

GC
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Excelente experiencia. Todo fue perfecto. Si bien obviamente es más caro q otros lugares. La verdad q fue muy Gourmet y los restaurantes de este nivel valen lo mismo.
Todo exquisito y atención súper correcta.
Me arrepiento no haberlo conocido antes en otros viajes,
Había leído q cobraban aparte x el recorrido completo del lugar y NO fue el caso, al finalizar la moza nos informó que podíamos recorrer el cenote, tiene privados y otros sectores aparte del salón principal.

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OT
Washington DC
2 reviews
Dined on February 20, 2020
Overall5food4service4ambience5

Last night of vacation

S
Minneapolis
6 reviews
Dined on February 20, 2020
Overall3food2service4ambience5

I love the ambiance at Alux but have eaten there 4 times in the last month and tried many items on the menu.....it is marginal at best.
Next time I’ll just go for drinks.

OT
Minneapolis
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

An absolutely must visit while on vacation! Everything here was just amazing and perfect! The staff was by far the best I have ever experienced ever. The food was unbelievably tasty and delicious, so flavorful!
The setting, inside a cave just breathtaking!
20 out of 5 stars, hands down the best place!

OT
1 review
Dined on February 19, 2020
Overall4food4service5ambience4

Todo muy bien solo al llegar con mi reservación & a tiempo me comentan que no puedo pasar porque estaba “saturado” cuando había muchas mesas vacías & gente que entró después que nosotros las pasaban sin problema
Tuve que pedirle 2 veces a la hostess que si ya nos daba mesa
Me dijeron que solo podia sentarme si iba a tener la cena completa, no nada mas bebidas entrada & postre.... ????
Entramos de malas y después todo fue siendo mejor.

NO hay estacionamiento & no nos dejaron quedarnos afuera que porque “ahi llegaban los taxis” cuando NO es su calle ni estábamos tapando la entrada. Era cliente y no les importó

El lugar vale mucho la pena para conocer. La comida rica pero hasta ahí, nada extraordinario
El servicio muy bien, los meseros atentos y la comida llegó rápido.
el calor no tanto ya que había muchos ventiladores.
Disfrute mucho el lugar, fui con mi novio y es lo mas romántico.

En general todo bien solo creo que tienen muchas cosas por mejorar y RESPETAR las reservaciones.

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OT
Edmonton
7 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Truly a dining experience. One of a kind with an excellent menu and fabulous service.

OT
Cancun
1 review
Dined on February 18, 2020
Overall5food5service5ambience5

Solamente
Sugiero hacer enfasis en que es una cueva, y que no hay ventanas.

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OT
Vancouver
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

Excelente experiencia en un ambiente agradable con una comida dedicada y una atención sin igual

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B
New York Area
2 reviews
Dined on February 15, 2020
Overall4food4service4ambience5

Está muy acogedor, y romántico

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M
Montreal
3 reviews
Dined on February 15, 2020
Overall3food3service5ambience5

Cet endroit est spectaculaire, c'est une immense grotte, mais c'est très humide et la nourriture est ordinaire et dispendieuse.

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PO
Vancouver
1 review
Dined on February 14, 2020
Overall5food4service5ambience5

This is our second time being to this restaurant. We were there about 11 years ago and brought are teenage children there and had a wonderful time. We just came back for our 25th wedding anniversary this Valentines Day and brought friends with us this time and we were overwhelmed with the ambiance the amount of effort that went into detail. I definitely would encourage anyone who is visiting Playa Del Carmen area to go to Alux and enjoy this restaurant, it's well worth the trip.

JL
Cancun
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Awesome place great service and delicious food. Would definitely come back either for food or drink.

OT
Las Vegas
7 reviews
Dined on February 13, 2020
Overall4food2service2ambience5

Although the food and service was rather average, Alux is a must do if in the Playa area. The atmosphere is one of the most unique dining experiences I've ever seen. The caves are really cool to eat in and just walk around and explore. Come in with reasonable expectations on the food and you'll be happy with the overall experience.

OT
1 review
Dined on February 13, 2020
Overall5food5service5ambience5

Our server Monserrat was outstanding. We were blown away by the service and attention to detail. She was knowledgeable, worldly and just a pleasure to be around.The live band played great songs and picking a bottle of wine is an experience of its own. Everyone we dealt w was bilingual and fluent in english.The actual ambiance of the place is amazing, definitely a must try at least once!

M
1 review
Dined on February 13, 2020
Overall4food3service5ambience5

Service extra. Vin extra. Poisson extra. Steak newYork tres mauvaise qualite. Endroit extra. Doit rehausser le menu pour conserver la rapport qualité/prix

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CF
Washington DC
3 reviews
Dined on February 13, 2020
Overall5food4service5ambience5

Celebrating birthday. Waiter was fantastic, very knowledgeable about wine. Excellent service. Lovely birthday treat at end of meal. Setting is fantastic.

MD
1 review
Dined on February 12, 2020
Overall5food5service4ambience5

A very unique restaurant, so many cool little areas to dine in. You do into a small part of the cave to enter the wine cellar, and it had many great wines to choose from.
i dined with a group of 4, and all of meals were delicious. The lobster bisque and salmon were especially tasty.
Definitely a place that you should experience at least once while in Playa del Carmen

RS
1 review
Dined on February 7, 2020
Overall4food2service4ambience4

The atmosphere and service was good but it was overpriced my steak was not good too much fat to chewy

OT
Chicago
3 reviews
Dined on February 7, 2020
Overall5food5service5ambience5

Anniversary

YW
Philadelphia
7 reviews
Dined on February 7, 2020
Overall5food2service5ambience5

Awesome cave dining experience!!! The food however leaves a little to be desired

OT
Tampa
1 review
Dined on February 4, 2020
Overall5food5service5ambience5

Beautiful place

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A
Vancouver
3 reviews
Dined on February 3, 2020
Overall5food5service5ambience5

Excelente lugar, servicio muy profesional y los alimentos muy buenos, además de una interesante cava.
El espacio es sorprendente

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