Alux Restaurante

4.6
920 Reviews
MXN500 and over
Mediterranean
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 920 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.2
food
4.6
service
4.8
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
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A
vipAndrea
San Diego
29 reviews
Dined 4 days ago
Overall5food5service5ambience5

We have been to Alux at least 8 times because this restaurant is so amazingly unique and a treat to bring all of our out of country guests. My husband and a close friend and I came to dinner this time. The food is always good, but this time the food was definately a higher level than in the past and I really applaud you. For starters, we ordered the brie and the quinoa veggie mix. Both were very tasty. We then had the lobster and tomato soups followed by an order of lamb, steak and duck. All were very good. The only detail is that the bread is not on the same par as the food. Also the wine cave is spectacular but the wines are very, very pricey. If you could have 2 or 3 in the moderate range that would make the meal more accessible.

PI
vipPeteInMiami
Miami
14 reviews
Dined 6 days ago
Overall2food1service4ambience4

The venue is incredible. Great spot for pictures. The food made myself and 2 others in our 4 person party sick. Our pork came out raw and our steak was cold. Told management and they could care less about it. Not worth the money or the sickness.

B
Burgerlover
Mississippi
3 reviews
Dined on January 13, 2021
Overall5food5service5ambience5

Amazing ambience. The food was excellent. Not terribly pricey considering the experience.

OT
OpenTable Diner
Baja California
1 review
Dined on January 11, 2021
Overall5food5service5ambience5

Aniversario

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OT
OpenTable Diner
Miami
3 reviews
Dined on January 3, 2021
Overall5food5service5ambience5

Alessio was amazing, he was outstanding, knowledgeable and very customer oriented. He made our experience even better than expected. This is definitely a place to come back. Totally worth it!! We can’t wait to come back! GRAZIE ALLESSIO

OT
OpenTable Diner
New York Area
2 reviews
Dined on January 2, 2021
Overall5food5service5ambience5

Always an awesome experience!!

OT
OpenTable Diner
Houston
3 reviews
Dined on December 30, 2020
Overall1food1service4ambience4

We knew going in that there would be a chance of a poor dining experience because of the “gimmicky” nature of it being in a cave, but hoped for the best. We ordered the salmon and tuna dish. The salmon was lacking in flavor and the tuna had salt crystals in every bite. I notified the waitress and the chef made a second batch, which I wasn’t in the mood to try.

Really cool concept so I would recommend skipping the meal and just go for a drink.

RK
vipRKat
Dallas
13 reviews
Dined on December 30, 2020
Overall4food2service4ambience4

You are paying for the experience of eating in a cool cave. The food was just ok. In my opinion it’s a one and done dining experience.

OT
OpenTable Diner
1 review
Dined on December 29, 2020
Overall5food5service5ambience5

Nice place you must visit affordable prices good food and drinks

OT
vipOpenTable Diner
New York Area
4 reviews
Dined on December 29, 2020
Overall4food4service5ambience5

Great experience. Super sexy place. Perfect for a date or a dinner with girlfriends. Worth a visit!

OT
OpenTable Diner
1 review
Dined on December 28, 2020
Overall5food3service4ambience5

Amazing, decent food but outstanding atmosphere. Place is huge and lots to see

SS
ScottS
Seattle
1 review
Dined on December 27, 2020
Overall4food5service5ambience5

Fantastic and unique location with great service and food. Definitely on the pricey side.
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Ubicación fantástica y única con excelente servicio y comida. Definitivamente caro.

EH
ElianaH
Atlanta
28 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

This place is fabulous. We'll want to come back if we're ever in this region again

D
vipDenise
Austin
27 reviews
Dined on December 25, 2020
Overall5food5service5ambience5

Excellent meal and service in a truly unique setting. Monserrat was an outstanding server who made great suggestions for the meals for our family of 4.

OT
OpenTable Diner
San Francisco
1 review
Dined on December 24, 2020
Overall5food5service5ambience5

Great experience for Christmas Eve!

OT
OpenTable Diner
Los Angeles
1 review
Dined on December 19, 2020
Overall5food5service5ambience5

Birthday Dinner

OT
OpenTable Diner
Cancun
1 review
Dined on December 5, 2020
Overall4food3service5ambience5

La atención fue excelente, el restaurante es muy bonito dentro de una caverna natural. La comida estuvo bien pero puede mejorar.

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OT
OpenTable Diner
Cancun
1 review
Dined on December 4, 2020
Overall5food5service5ambience5

Lugar único

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OT
OpenTable Diner
1 review
Dined on December 2, 2020
Overall4food5service5ambience3

Food was great! But we didn’t have any music at our table even tho we payed 65 usd to reserve that table

TM
TheManChicken
1 review
Dined on November 29, 2020
Overall5food5service5ambience5

Alux was simply amazing. The location itself is truly unique, beautiful with a wonderfully elegant classical atmosphere. The service, beginning with a trip to Alux's wine cave (within the cave!), was exceptional. Our server (sadly, I don't remember his name) has clearly has some sommelier training, because his wine service was impeccable, from guiding us to a delightful chardonnay that perfectly complemented both the crustaceans *and* the filet mignon in our entree, to how the wine was presented at our table, uncorked, set for tasting, and poured -- all done with style and grace, but totally absent any snobbery or condescension. Truly exceptional!

The meal itself met the standard set by the service. We started with the Brie cheese with figs, followed by "Land and Sea Grilled" for two, and finishing with the cocoa cheesecake. It's not hyperbole to say this may be the best meal I've ever eaten in my life. The Brie, creamy, mellow, and so slightly sweet in a breaded crust, was perfectly complemented by the tartness of the fig reduction. The shrimp and lobster was so succulent and tender; my wife, who is deep lover of seafood, is certain that both were freshly caught that day. There was a slight hiccup with the filet mignon -- it came more rare than either of us like. Without our even saying anything, our waiter could tell it wasn't right, confirmed it was too rare, and swept it away. Mere minutes later, it was back -- and cooked to perfection! My wife and I agreed it was the best tasting meat either of us has ever eaten. The whole episode was like the proverbial mole on the beautiful woman's face -- a minor imperfection that only serves to highlight the loveliness of the whole.

That's a lot of superlatives and praise, but the experience really was that wonderful. As the last evening of our trip it was the perfect capstone. If you ever find yourself in Playa del Carmen, you owe it to yourself to dine at Alux; it will not disappoint.

ND
NayelyDominguezSanchez
1 review
Dined on November 23, 2020
Overall5food4service4ambience4

Maravilloso lugar, es una gruta espectacular, la atencion es buena pero me toco en un privado y si necesitas algo si tienes que esperar a que el mesero te de la vuelta ya que no te están viendo directamente, tardaron un poco en servir los alimentos pero disfrutando el bello lugar no importa, no había música de ambientación, al menos en el área que a mi me toco entonces en todo momento es un silencio total, los costos están bien no muy caro ni muy barato y la comida esta rica pero solo eso no se me hizo nada espectacular o super delicioso.. mi hijo cumplida años y tuvieron un lindo detalle y le llevaron un postrecito de galletas marías y una vela chispeante... esta bellísimo el lugar, totalmente lo recomiendo para ir a conocer y cenar pero solo lo dejaría para eso ir a conocer o para alguna ocasión especial por lo lindo, pero sin algún motivo no volvería ya que no se me hizo tan rica la comida y realmente si solo vas así de cena es aburrido sin música y solo estar esperando si tardaron...

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OT
OpenTable Diner
San Francisco
1 review
Dined on November 22, 2020
Overall5food5service5ambience5

Excelente servicio, el mesero muy amable, comida fantástica.

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OT
OpenTable Diner
Minneapolis
1 review
Dined on November 19, 2020
Overall5food5service5ambience5

I recommend Alux to everyone I know who's traveling to the Cancun/Riviera Maya area. A gorgeous atmosphere, phenomenal food, and fantastic service. The kitchen and servers went above and beyond to make our evening special.

OT
OpenTable Diner
Spain
1 review
Dined on November 14, 2020
Overall2food2service2ambience1

El propio mesero nos comentó que cocina no sabía preparar el risotto ni las pastas . Por lo que terminamos pidiendo otro platillo que tampoco fue de nuestro agrado.
El restaurante tiene un olor a humedad muy fuerte. No cuentan con suficiente ventilación . No lo recomiendo !

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RC
RaulC
1 review
Dined on November 14, 2020
Overall3food2service3ambience3

The food was ok , way overpriced the drinks are good, the cave was very nice for pictures . Go for pictures and drinks only .

GM
GiovanniM
Mexico City
2 reviews
Dined on November 13, 2020
Overall5food4service5ambience5

Lugar increíble y muy bello que se debe visitar si te encuentras en Playa del Carmen. La comida es sabrosa aunque nada para volverse loco. Más, la experiencia completa es la que vale mucho la pena.

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OT
vipOpenTable Diner
Washington DC
15 reviews
Dined on November 13, 2020
Overall3food3service5ambience5

Very unique dining experience. The ambiance is amazing!! The service was awesome! However, the food rather disappointing. The drinks were delicious along with the appetizers, the entree didn’t live up to the rest of the evening. We both had the Surf & Turf lust. Both of the steaks were undercooked. Because the kitchen was backed up it took a long time to arrive, so I hesitated them re cooking due to hunger. Our waitress insisted, the steaks were returned still not cooked to order. The cut of steak was supposed to be a tenderloin, that is questionable. The quality of meat was a cheaper cut, consistent of top round or sirloin. The meat was rubbery & chewy, and lacking in flavor. The reminder of the dish was decent with the exception of the super tiny Maine lobster, which also had a taint flavor to it, possibly freezer burnt or old. It’s the Caribbean we were expecting spiny lobster. The desserts were good and service was top notch. Didn’t tour the restaurant but what we saw while walking to our table was amazing. Go for the experience alone, at least once!

OT
OpenTable Diner
1 review
Dined on November 12, 2020
Overall5food5service5ambience5

Excellent experience

OT
OpenTable Diner
Mexico City
7 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

Gratísima experiencia. La sugerencia de maridaje fue buena. El servicio es excelente por parte de Aldair. Volvería de nuevo para celebrar otra ocasión especial. Saludos desde la cdmx

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OT
OpenTable Diner
Austin
1 review
Dined on November 6, 2020
Overall4food3service3ambience5

The highlight of this restaurant is definitely the unique cave dining. Food wasn’t anything exceptional and we felt extremely rushed through our dining experience. We started with the Brie and fig appetizer along with two signature craft cocktails. Appetizer came out long before drinks ever made it to the table. Entrees ordered were stuffed chicken and the lamb and scallops. Again, nothing spectacular about any of the dishes. The venue had a lot of standing water, like 8+ inches (assuming flooding from recent rains) but they were equipped and prepared with wooden plans to walk across to keep from getting wet. Overall a great place to grab a cocktail and the experience but if you’re going for the food you’re better off finding a taco stand nearby.

j
jeanpierrefrias
Cancun
1 review
Dined on November 5, 2020
Overall1food1service1ambience1

Hicimos una reserva para las 10 pm llegamos exactamente 10:15 en la reserva dice que tenemos 15 min de tolerancia nos dejaron entrar bajamos las escaleras y estaba inundado y una persona que nos recibe nos dice que ya no hay atención que es muy tarde y no nos permite ni pedir unos tragos almenos,veníamos de Perú y nos dirigimos se Cancún solo para conocer dicho restaurante ,le decimos eso y que almenos nos deje tomar unas fotos y nos dice que no podemos porque le podían una multa ... Hasta ahora la peor atención que recibimos en todo nuestro viaje nisiquiera tener la cortecia de dejarnos tomar unas fotos o consumir unos tragos recalcó que llegamos dentro del tiempo de espera.

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OT
OpenTable Diner
Salt Lake City
5 reviews
Dined on November 1, 2020
Overall3food1service2ambience5

Pretty place, pretty bad cuisine. Not what I’d have expected, but with the mandatory 20% tip the place didn’t win any awards for service either. Probably best to go see some real cenotes rather than pay the couple hundred US dollars to be disappointed here.

OT
OpenTable Diner
1 review
Dined on October 29, 2020
Overall4food3service4ambience2

Celebrando un cumpleaños, comida que aparenta ser algo extraordinario pero termina siendo ordinario. El cordero una simple barbacoa, el queso brie parece kushiague etc. Eso no quita que las presentaciones están lindas. El ambiente demasiado sobrio para lo que te muestra el lugar. Iluminación excelente y espacios lindos.

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KC
KeyaC
Atlanta
3 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Beautiful restaurant! Food was delicious!!!!!

OT
OpenTable Diner
Houston
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

Amazing place best food we’ve had

OT
OpenTable Diner
Austin
1 review
Dined on October 12, 2020
Overall4food4service5ambience5

This place is PHENOMENAL. The table we had was well ventilated though. I suspect sitting in other areas may have been a lot more uncomfortable (in fact I know because we changed tables. Haha). I would suggest even more AC units (although I realize that would probably increase prices). Overall I absolutely loved this unique experience and highly recommend it.

OT
vipOpenTable Diner
Miami
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Loved this experience!!! Beautiful ambiance. Loved the greeting at the entrance also. Definitely recommend’

JO
JulietteO
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Food was delicious and the service was outstanding ! The whole experience was wonderful. I highly recommend.

AO
ArianaO
1 review
Dined on October 4, 2020
Overall5food5service5ambience4

Este restaurante es realmente único ! La comida es de lo mejor y es una experiencia inolvidable.

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OT
vipOpenTable Diner
Dallas
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

It was fantastic! 100% recommend.

FAQs

Alux Restaurante is rated 4.6 stars by 920 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.