Alux Restaurante

4.5
897 Reviews
MXN500 and over
Mediterranean
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
Screening
  • Sick staff prohibited in the workplace
What 897 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.2
food
4.7
service
4.8
ambience
4.2
value
Noise · Moderate
88% of people would recommend it to a friend
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OT
OpenTable Diner
Minneapolis
1 review
Dined 6 days ago
Overall5food5service5ambience5

I recommend Alux to everyone I know who's traveling to the Cancun/Riviera Maya area. A gorgeous atmosphere, phenomenal food, and fantastic service. The kitchen and servers went above and beyond to make our evening special.

OT
OpenTable Diner
Spain
1 review
Dined on November 14, 2020
Overall2food2service2ambience1

El propio mesero nos comentó que cocina no sabía preparar el risotto ni las pastas . Por lo que terminamos pidiendo otro platillo que tampoco fue de nuestro agrado.
El restaurante tiene un olor a humedad muy fuerte. No cuentan con suficiente ventilación . No lo recomiendo !

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RC
RaulC
1 review
Dined on November 14, 2020
Overall3food2service3ambience3

The food was ok , way overpriced the drinks are good, the cave was very nice for pictures . Go for pictures and drinks only .

OT
OpenTable Diner
Mexico City
1 review
Dined on November 13, 2020
Overall5food4service5ambience5

Lugar increíble y muy bello que se debe visitar si te encuentras en Playa del Carmen. La comida es sabrosa aunque nada para volverse loco. Más, la experiencia completa es la que vale mucho la pena.

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OT
vipOpenTable Diner
Washington DC
14 reviews
Dined on November 13, 2020
Overall3food3service5ambience5

Very unique dining experience. The ambiance is amazing!! The service was awesome! However, the food rather disappointing. The drinks were delicious along with the appetizers, the entree didn’t live up to the rest of the evening. We both had the Surf & Turf lust. Both of the steaks were undercooked. Because the kitchen was backed up it took a long time to arrive, so I hesitated them re cooking due to hunger. Our waitress insisted, the steaks were returned still not cooked to order. The cut of steak was supposed to be a tenderloin, that is questionable. The quality of meat was a cheaper cut, consistent of top round or sirloin. The meat was rubbery & chewy, and lacking in flavor. The reminder of the dish was decent with the exception of the super tiny Maine lobster, which also had a taint flavor to it, possibly freezer burnt or old. It’s the Caribbean we were expecting spiny lobster. The desserts were good and service was top notch. Didn’t tour the restaurant but what we saw while walking to our table was amazing. Go for the experience alone, at least once!

OT
OpenTable Diner
1 review
Dined on November 12, 2020
Overall5food5service5ambience5

Excellent experience

OT
OpenTable Diner
Mexico City
7 reviews
Dined on November 8, 2020
Overall5food5service5ambience5

Gratísima experiencia. La sugerencia de maridaje fue buena. El servicio es excelente por parte de Aldair. Volvería de nuevo para celebrar otra ocasión especial. Saludos desde la cdmx

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OT
OpenTable Diner
Austin
1 review
Dined on November 6, 2020
Overall4food3service3ambience5

The highlight of this restaurant is definitely the unique cave dining. Food wasn’t anything exceptional and we felt extremely rushed through our dining experience. We started with the Brie and fig appetizer along with two signature craft cocktails. Appetizer came out long before drinks ever made it to the table. Entrees ordered were stuffed chicken and the lamb and scallops. Again, nothing spectacular about any of the dishes. The venue had a lot of standing water, like 8+ inches (assuming flooding from recent rains) but they were equipped and prepared with wooden plans to walk across to keep from getting wet. Overall a great place to grab a cocktail and the experience but if you’re going for the food you’re better off finding a taco stand nearby.

j
jeanpierrefrias
Cancun
1 review
Dined on November 5, 2020
Overall1food1service1ambience1

Hicimos una reserva para las 10 pm llegamos exactamente 10:15 en la reserva dice que tenemos 15 min de tolerancia nos dejaron entrar bajamos las escaleras y estaba inundado y una persona que nos recibe nos dice que ya no hay atención que es muy tarde y no nos permite ni pedir unos tragos almenos,veníamos de Perú y nos dirigimos se Cancún solo para conocer dicho restaurante ,le decimos eso y que almenos nos deje tomar unas fotos y nos dice que no podemos porque le podían una multa ... Hasta ahora la peor atención que recibimos en todo nuestro viaje nisiquiera tener la cortecia de dejarnos tomar unas fotos o consumir unos tragos recalcó que llegamos dentro del tiempo de espera.

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OT
OpenTable Diner
Salt Lake City
5 reviews
Dined on November 1, 2020
Overall3food1service2ambience5

Pretty place, pretty bad cuisine. Not what I’d have expected, but with the mandatory 20% tip the place didn’t win any awards for service either. Probably best to go see some real cenotes rather than pay the couple hundred US dollars to be disappointed here.

OT
OpenTable Diner
1 review
Dined on October 29, 2020
Overall4food3service4ambience2

Celebrando un cumpleaños, comida que aparenta ser algo extraordinario pero termina siendo ordinario. El cordero una simple barbacoa, el queso brie parece kushiague etc. Eso no quita que las presentaciones están lindas. El ambiente demasiado sobrio para lo que te muestra el lugar. Iluminación excelente y espacios lindos.

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KC
KeyaC
Atlanta
3 reviews
Dined on October 17, 2020
Overall5food5service5ambience5

Beautiful restaurant! Food was delicious!!!!!

OT
OpenTable Diner
Houston
1 review
Dined on October 15, 2020
Overall5food5service5ambience5

Amazing place best food we’ve had

OT
OpenTable Diner
Austin
1 review
Dined on October 12, 2020
Overall4food4service5ambience5

This place is PHENOMENAL. The table we had was well ventilated though. I suspect sitting in other areas may have been a lot more uncomfortable (in fact I know because we changed tables. Haha). I would suggest even more AC units (although I realize that would probably increase prices). Overall I absolutely loved this unique experience and highly recommend it.

OT
vipOpenTable Diner
Miami
1 review
Dined on October 10, 2020
Overall5food5service5ambience5

Loved this experience!!! Beautiful ambiance. Loved the greeting at the entrance also. Definitely recommend’

JO
JulietteO
1 review
Dined on October 4, 2020
Overall5food5service5ambience5

Food was delicious and the service was outstanding ! The whole experience was wonderful. I highly recommend.

AO
ArianaO
1 review
Dined on October 4, 2020
Overall5food5service5ambience4

Este restaurante es realmente único ! La comida es de lo mejor y es una experiencia inolvidable.

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OT
vipOpenTable Diner
Dallas
1 review
Dined on October 2, 2020
Overall5food5service5ambience5

It was fantastic! 100% recommend.

OT
OpenTable Diner
Chicago
2 reviews
Dined on October 1, 2020
Overall5food5service5ambience5

Super unique experience to say that you ate in a 10,000 year old cave. There was even a bat! Service was amazing, food was delicious! Defiantly a must go for any occasion or date night!!

OT
vipOpenTable Diner
Tampa
1 review
Dined on September 29, 2020
Overall5food5service5ambience5

Truly a one of a kind experience!

BW
BreanaW
Sacramento
3 reviews
Dined on September 28, 2020
Overall5food4service5ambience4

This was a really fun experience! Perfect for a romantic evening. Only downside is that they did not have AC running this time, so just fans blowing the very humid air around the cave. Remember, this is a natural cave and cenote, so there are actually some animals that live there (saw a bat fly in, etc). If you have an issue with that, it would not be for you. But it made for a really cool and unique experience for us!

The food was excellent and the service was impeccable! Would definitely recommend it as an experience, not just a dinner!

OT
OpenTable Diner
Mexico City
1 review
Dined on September 25, 2020
Overall5food5service5ambience5

Espectacular

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LL
LexiL
1 review
Dined on September 22, 2020
Overall5food5service5ambience5

This place was absolutely incredible! Amazing service, fantastic food and one of the coolest restaurants I’ve been in!! 10/10 recommend to anyone

OT
OpenTable Diner
New York Area
2 reviews
Dined on September 21, 2020
Overall5food5service5ambience5

I have no words to describe this place😍😍😍that’s how amazing everything was.

PS
PalomaS
Chicago
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Amazing experience, I highly recommend it for a date night!

AB
AndreinaB
1 review
Dined on September 9, 2020
Overall3food1service4ambience5

El lugar excelente, vale la pena conocer. El trago muy bueno. El personal que atiende muy atento. La comida no fue de mi agrado del 1 al 5 creo que le daría un 2, ordenamos tres entradas y una ensalada y realmente nada que valga la pena recomendar.

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CJ
CeeJaybray
1 review
Dined on September 4, 2020
Overall4food3service5ambience4

While it is a VERY interesting ambiance, I was underwhelmed in food quality and cost compared to many other places in the city. The services was A+++, honestly the entire reason it gets this review. However the vibe is a bit dated, definitely would have loved to see the cave embraced with natural white light instead of reds, blues and greens like a discotech. Food, while impressive on the menu was underwhelming in flavor profile and a quite a bit more expensive than similar dishes had elsewhere. Overall, a cool place to get a cocktail and walk around, but I don't recommend for a full dining experience at the cost.

B
vipBeau
Houston
20 reviews
Dined on September 4, 2020
Overall3food1service1ambience5

The restaurant does not have it's own parking. We drove our rental and parked on the street near Alux. If you take a taxi, there are taxi drivers directly in front of the restaurant for when you leave. Upon your arrival, you will proceed down some stairs into the cave entrance. It is BEAUTIFUL. We arrived just after sunset and there were bats flying passed us! Very neat. I reserved a private vault ( extra $) for a birthday dinner and the setup for that was nice with rose petals. However, we were tucked away from the main part of the restaurant so service was a consistent issue, as it seemed the staff catered more to the main restaurant tables. The food presentation attempted to be 'fancy' or chef-inspired, but fell short. The food itself tasted worse than the presentation. Overall, the ambiance was very cool being you are in a cave, but that is where the great experience stops.

c
cassandral
New York Area
2 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Great service! We definitely go back.

OT
OpenTable Diner
New York Area
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Food was great,,i had a steak ,app was octopus was soft and taste,,shrimp was great also

OT
OpenTable Diner
New England
1 review
Dined on August 15, 2020
Overall5food5service5ambience5

Outstanding in every way perfect romantic date night

OT
vipOpenTable Diner
Kansas City
2 reviews
Dined on August 2, 2020
Overall5food5service5ambience5

One of the most incredible dinner experiences I’ve very had! The cave is amazing. Food and wine was spectacular. Service was 10/10. Highly recommended!

S
Swtgurl704
New York Area
1 review
Dined on July 22, 2020
Overall5food5service5ambience4

Wonderful experience. The ambience was so unique and the food and service were exquisite. Highly recommend.

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on July 11, 2020
Overall2food1service2ambience5

Sat us in front lobby since they didn’t want to open too many sections
Brought us the wrong entrée didn’t correct it and charged us full price anyway
Then chased us after we left Restaurant asking why tip wasn’t better after doing all of the above!!
TERRIBLE
Save your time and money on terrible dining food experience and at most only go for a cocktail to view the cave and leave!!

OT
OpenTable Diner
Cancun
1 review
Dined on July 11, 2020
Overall5food5service4ambience5

Lugar espectacular por precio el servicio podría mejorar un poco para ser excepcional en lugar de solo muy bueno, la comida las porciones de muy buen tamaño con recetas originales para comer algo diferente, si regresaría definitivamente

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JR
JesseR
Orange County
1 review
Dined on July 3, 2020
Overall5food5service5ambience5

A must if you are traveling to Quintana Roo, service is great and the cenote is amazing to eat in.

S
vipStephanie
New York Area
2 reviews
Dined on June 18, 2020
Overall5food5service5ambience5

This restaurant was the most incredible experience! If you have the option request Marcos he is such a friendly waiter and took us on an awesome cave tour after the dinner. Best night of our trip!

MA
MARIO
Cancun
1 review
Dined on March 19, 2020
Overall5food5service5ambience5

Excelente comida, atención y ambiente.
Muy recomendable en general. Volvería a ir cuando la ocasión lo amerite

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AS
AngieS
1 review
Dined on March 16, 2020
Overall5food5service5ambience5

gracias for the incredible service. I will recommend this restaurante to my amigos.

OT
OpenTable Diner
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Birthday it was so great!

FAQs

Alux Restaurante is rated 4.5 stars by 897 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.