Alux Restaurante

4.5
1009 Reviews
MXN500 and over
Contemporary Mexican
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1009 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.6
service
4.8
ambience
4.3
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
1 review
Dined a day ago
Overall5food5service5ambience5

The ambiance is incredible loved the EDM playing in the area we sat in. Staff is super knowledgeable and attentive. Superb service. Great self guided cave tour after your meal. Definitely ask about the different seating arrangements throughout the caves for a birthday or anniversary. Will definitely come back when back in Mexico. Be prepared to spend at minimum two hours here, worth every minute, as there is so much to take in.

OT
OpenTable Diner
Phoenix
1 review
Dined 4 days ago
Overall5food5service4ambience5

Excellent, attentive, professional service. Excellent attention to detail. They asked how to make my husband’s whisky sour. You could tell they really cared about our satisfaction and experience. The environment is magical, deep in the caves, colored by lights but not overdone in a tacky fashion. The chef’s dishes is plated beautifully, and we loved the tastes of 80% of the things we ordered. My only criticism is that they served everything too quickly.

N
vipNawlins9
Las Vegas
25 reviews
Dined 5 days ago
Overall5food4service5ambience5

Very nice. A different experience to enjoy. I loved the atmosphere. The food was okay as well. The service was great.

OT
OpenTable Diner
Guanajuato
1 review
Dined 6 days ago
Overall5food5service5ambience5

What a place !! State of art food .

OT
OpenTable Diner
1 review
Dined on June 15, 2021
Overall4food5service2ambience5

The restaurant was incredible!! Service was a little slow but the food was amazing! Would definitely recommend if in town the atmosphere is so cool!!

OT
OpenTable Diner
Miami
3 reviews
Dined on June 11, 2021
Overall5food5service5ambience5

Family dinner with family from Florida.

OT
OpenTable Diner
1 review
Dined on June 11, 2021
Overall5food5service5ambience5

It was a fantastic restaurant I highly recommended for the quality of the food and the ambiance. The service from the staff is amazing.

R
Roentgen
Los Angeles
2 reviews
Dined on June 11, 2021
Overall2food2service1ambience4

La primera impresión es buena pues la cueva y su decoración son fabulosos. Las hostess fueron desatentas. Una de ellas al pedirle si nos mostraba el lugar por ser nuestra primera vez nos dijo que no... Que eso lo debíamos pedir al mesero después de cenar!... Luego nos asignó una pequeña mesa con vista a una alacena aún cuando el lugar estaba semi vacío y teníamos reservación. Los precios caros nos hicieron imaginarnos una comida excepcional...pero no... Una porción mezquina de ensalada de betabel rostizado con unos ingredientes de pobre calidad y unos higos desabridos, mal seleccionados y peor conservados nos hicieron pedir la cuenta. No tienen estacionamiento y en la calle entre motos de empleados y un taxista nos encajonaron ... Una experiencia para el olvido... De ahí nos fuimos a cenar bien al sonora prime a quitarnos la decepción...

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OT
OpenTable Diner
Houston
1 review
Dined on June 10, 2021
Overall4food3service5ambience5

Just trying something new while on vacation. Food might be the best in Playa del Carmen but the atmosphere made up for it. Having dinner in a cave was exciting.

SO
StephanieO
1 review
Dined on June 7, 2021
Overall5food5service5ambience5

amazing food, beautiful scenery ! a definitely must !

OT
OpenTable Diner
Sacramento
2 reviews
Dined on June 7, 2021
Overall4food5service3ambience5

Very beautiful place, my partner loved dining here.
However, it got really stuffy and hot at one point.
And our server disappeared after we received our final dish, couldn’t find him to order postre (dessert).

Also, the drinks are watered down, not strong at all.

Apart from that, the food was delicious. The deer was really tough though. We recommend the aguachile, it was definitely one of the highlights. That and the bone marrow.

DK
DmitriyK
Caribbean
5 reviews
Dined on June 6, 2021
Overall5food5service5ambience5

must see restaurant. Very unusual settings and unforgettable experience.

GM
GinaM
1 review
Dined on June 5, 2021
Overall5food5service5ambience5

This restaurant didn't disappoint. The atmosphere is absolutely serene! We saw a bat flying around - didn't harm anyone, just trying to get back into bed. The service was top notch! The food was amazing, wine selection was great, we have no words to describe how great this was! After dinner, you can roam the caves and take pictures. Unforgettable.

OT
OpenTable Diner
Las Vegas
4 reviews
Dined on June 4, 2021
Overall5food5service5ambience5

Such an amazing experience to be able to dine in a cave! The ambiance was amazing and the food was delicious! We got a fabulous bottle of wine from the cellar and they made my in laws anniversary and my birthday a night to remember! Definitely a must try if you are in the area!

BB
BrizelB
1 review
Dined on June 2, 2021
Overall2food4service3ambience2

Los precios sumamente elevados, el plato es muy pequeño. El servicio en general bueno, pero hubo un tema pues pensaron que éramos turistas y nos intentaron cobrar un 10% adicional, para la “propina”. Tal cual se intentaron aprovechar de nosotros al igual que vendernos más platillos para consumir más y pagar más. Precios sumamente caros para lo que es. 3/10 recomendado. Ahórrate tu dinero y ve a otro restaurante con mejor calidad de precio, servicio y comida. Muy mala experiencia, tuvimos que hablar con el gerente pues como mencioné, el mesero pensando que éramos turistas nos hizo creer que ERA UNA OBLIGACIÓN agregar un 10% a su propina aparte del 15% que ya le habíamos dado. Ahórrate tu dinero y tu tiempo.

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LR
vipLivierR
Los Angeles
5 reviews
Dined on May 31, 2021
Overall5food3service3ambience5

We went to celebrate a birthday. Everything was great until the food settled in. About an hour later I got sick all through the night and carried over until all day the next day. Not only myself but 4 of us in the party. My son who ordered the hamburger didn’t get sick. I recommend stay away from the seafood. We ordered salmon, oysters

L
vipLorie
San Diego
26 reviews
Dined on May 27, 2021
Overall5food5service3ambience5

My husband and I very much enjoyed the experience at Alux. Prepare yourself for the humidity that comes with caves. It’s not unbearable, dress accordingly. Thinking we should have gone for the VIP table. This will cost $55 USD, and would be with it. The staff is very nice and happy to help. Learned about the markups on wine and extra taxes in Mexico, so don’t go for any Californa cabs as it will set you back 5bills. Leaned more about Mexican wines, which I very much enjoyed. Food, You need an open mind with about half their menu (new summer menu and not reflected on open table) They do have dishes that are in the “safe zone” for the unadventurous. I would definitely visit again.

OT
OpenTable Diner
Mexico City
1 review
Dined on May 26, 2021
Overall1food1service1ambience1

DEFINITION OF TOURIST TRAP!
Not worth value for money, not even the cave!
Don’t go! Bad food, portions are tinny, very expensive, menu prices online are outdated, worst experience in such a nice town with excellent places.
We rely on OpenTable in all the world, don’t trust reviews of this place!

OT
OpenTable Diner
St. Louis
2 reviews
Dined on May 25, 2021
Overall5food5service5ambience5

We went here for our anniversary and it was a very cool yet romantic spot. The cave is breathtaking and the food is great. I had the coconut salmon and it was amazing.

OT
OpenTable Diner
Cancun
1 review
Dined on May 24, 2021
Overall5food5service5ambience5

Muy agradable. El costo del platillo es un poco elevado respecto a la porción. Los cócteles tienen mucho hilo u se pierde un poco el sabor pero en general muy bueno

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OT
OpenTable Diner
Jacksonville
1 review
Dined on May 23, 2021
Overall3food3service2ambience5

Great environment but the food was good at best.

OT
OpenTable Diner
1 review
Dined on May 21, 2021
Overall5food5service5ambience5

Hiram was amazing loved his service will come back because of him checked on us every 5 mins and presentation was everything everyone there was professional absolutely stunning views can’t wait to come back

IS
IreneS
Las Vegas
10 reviews
Dined on May 21, 2021
Overall4food3service4ambience4

En general bien, el lugar es precioso y único. La comida fue regular. El filete al vino fue muy malo, el risotto de langosta delicioso pero la porción fue muy pequeña. Los cócteles y el
Postre muy bien. Mesero muy bien

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m
manudelnero
Kansas City
11 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Take the tour at the end of your dinner to know more about the cave. Great ambiance and food. Must go in Playa Del Carmen

OT
OpenTable Diner
1 review
Dined on May 20, 2021
Overall5food5service5ambience5

Loved it. A must do while visiting.

OT
OpenTable Diner
Cancun
2 reviews
Dined on May 17, 2021
Overall5food5service5ambience5

El
Lugar está increíble y toda la comida excelente, ampliamente recomendable

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e
e1313v
Detroit
1 review
Dined on May 17, 2021
Overall4food3service5ambience5

Phenomenal atmosphere and experience; the restaurant is beautiful but the food left more to be desired. Overall, would recommend for the experience even with the average menu.

s
suzanned
Chicago
1 review
Dined on May 17, 2021
Overall5food5service5ambience5

It was amazing

OT
OpenTable Diner
Charlotte
2 reviews
Dined on May 14, 2021
Overall5food5service5ambience5

Great experience! Fine dining in a freaking cave!! Loved the food! Service was great! Although slightly more expensive . Appreciated the convenience of paying in dollars like most places in the area. We were able to pick wine from cellar. Enjoyed the little demonstration from the “witch doctor” pardon me if that’s not what he/she was during the dinner. It was an overall great birthday dinner.

J
vipJ1315
Kansas City
3 reviews
Dined on May 13, 2021
Overall4food5service5ambience5

Good experience overall. They do not have a wine list per say. You need to go into a wine cave and pick you wine which is a unique experience. No prices on the wine so waiter has to leave the room and look up the prices each time you select one. Rather expensive for the amount of food that you receive.

SS
SandraS
Cancun
3 reviews
Dined on May 9, 2021
Overall4food3service4ambience5

La comida aún que es muy buena esperaba más, el lugar es increíble esperaba la cocina igual. Nos obligaron al 15% de propina lo cual no nos gustó mucho, se supone opcional y calculamos el 10% pero no aceptaron más que el 15% . Pero todo estuvo bien, solo para que lo contemplen. Tampoco tienen estacionamiento ni valet parking, eso si esta pésimo.

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NB
NenadB
New York Area
2 reviews
Dined on May 4, 2021
Overall5food5service5ambience5

Probably the best food we had in the area, while the service was amazing. Combined with an amazing ambient - highly recommended.

OT
OpenTable Diner
Cancun
2 reviews
Dined on May 3, 2021
Overall5food5service5ambience5

Una experiencia invaluable,
Desde la recepción hasta la salida, nos mostraron la cava de Vinos donde elegimos muy buena recomendación. Por motivo de nuestra celebración nos regalaron dos copas de Vino Espumoso y recibimos la felicitación de casi todos los meseros que nos asistieron. por si fuera poco nos dieron un tour por la cueva aún cuando el restaurante estaba cerrando. la calidad de alimentos es muy buena pero siento que el servicio y el concepto sobrepasan cualquier barrera, definitivamente una oportunidad que debes de tener al estar en Playa del Carmen.

100/100

Un agradecimiento a nuestro mesero.

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DW
DoriW
Phoenix
16 reviews
Dined on April 29, 2021
Overall5food5service5ambience5

Everything was fabulous.

OT
OpenTable Diner
Atlanta
5 reviews
Dined on April 28, 2021
Overall5food5service5ambience5

Anniversary

M
Mini
San Diego
1 review
Dined on April 28, 2021
Overall5food5service5ambience5

Realmente una experiencia única, explorar la caverna natural y el cenote, espectaculares!!! La atención de parte de todo el STAFF excelente, en particular Hiram nos atendió SUPER!!! Y la comida...UFF deliciosa!!! Toda la experiencia de princio a fin, EXCELENTE!!!

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OT
OpenTable Diner
Phoenix
2 reviews
Dined on April 27, 2021
Overall5food5service5ambience5

THE BEST PLACE IN PLAYA DEL CARMEN. The humidity in the cave is 100% worth it. You will not regret it. (Careful with lighting I caused a few bats to fly around.) nothing scary but definitely memorable. Food was spectacular, fresh and the waiter had AMAZING English. You will not let your dinner party down with this place.

OT
OpenTable Diner
Los Angeles
4 reviews
Dined on April 23, 2021
Overall5food5service5ambience4

We came here on vacation for a drink one night. The food and the service was so sexy we had to come back for dinner. It lived up to everything we had seen. Wonderful food, extremely good service. Fun ambience.

EM
EvMel
Birmingham
1 review
Dined on April 21, 2021
Overall5food5service5ambience5

Excellent service. The server Nicolas/Lorenzo was great. The food amazing and the place unique! Love it.

OT
OpenTable Diner
Cancun
1 review
Dined on April 21, 2021
Overall5food4service5ambience5

The ambience of this restaurant is amazing. You will never go to a restaurant like this. The food is very average so don’t expect to be wowed With the food. It is definitely a tourist destination and the main wait staff is very robotic. The auxiliary wait staff is actually better than the main waitstaff. But must go to once in your life. Not a place I would go to very often but definitely a must see

FAQs

Alux Restaurante is rated 4.5 stars by 1009 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.