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Alux Restaurante

4.6
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875 Reviews
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MXN500 and over
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Mediterranean
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
What 875 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.3
food
4.7
service
4.9
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
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OpenTable Diner
Mexico City
1 review
Dined 2 days ago
Overall5food5service5ambience5

Espectacular

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LL
LexiL
1 review
Dined 5 days ago
Overall5food5service5ambience5

This place was absolutely incredible! Amazing service, fantastic food and one of the coolest restaurants I’ve been in!! 10/10 recommend to anyone

OT
OpenTable Diner
New York Area
2 reviews
Dined 6 days ago
Overall5food5service5ambience5

I have no words to describe this place😍😍😍that’s how amazing everything was.

PS
PalomaS
Chicago
1 review
Dined on September 20, 2020
Overall5food5service5ambience5

Amazing experience, I highly recommend it for a date night!

AB
AndreinaB
1 review
Dined on September 9, 2020
Overall3food1service4ambience5

El lugar excelente, vale la pena conocer. El trago muy bueno. El personal que atiende muy atento. La comida no fue de mi agrado del 1 al 5 creo que le daría un 2, ordenamos tres entradas y una ensalada y realmente nada que valga la pena recomendar.

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CJ
CeeJaybray
1 review
Dined on September 4, 2020
Overall4food3service5ambience4

While it is a VERY interesting ambiance, I was underwhelmed in food quality and cost compared to many other places in the city. The services was A+++, honestly the entire reason it gets this review. However the vibe is a bit dated, definitely would have loved to see the cave embraced with natural white light instead of reds, blues and greens like a discotech. Food, while impressive on the menu was underwhelming in flavor profile and a quite a bit more expensive than similar dishes had elsewhere. Overall, a cool place to get a cocktail and walk around, but I don't recommend for a full dining experience at the cost.

B
vipBeau
Houston
17 reviews
Dined on September 4, 2020
Overall3food1service1ambience5

The restaurant does not have it's own parking. We drove our rental and parked on the street near Alux. If you take a taxi, there are taxi drivers directly in front of the restaurant for when you leave. Upon your arrival, you will proceed down some stairs into the cave entrance. It is BEAUTIFUL. We arrived just after sunset and there were bats flying passed us! Very neat. I reserved a private vault ( extra $) for a birthday dinner and the setup for that was nice with rose petals. However, we were tucked away from the main part of the restaurant so service was a consistent issue, as it seemed the staff catered more to the main restaurant tables. The food presentation attempted to be 'fancy' or chef-inspired, but fell short. The food itself tasted worse than the presentation. Overall, the ambiance was very cool being you are in a cave, but that is where the great experience stops.

c
cassandral
New York Area
2 reviews
Dined on August 29, 2020
Overall5food5service5ambience5

Great service! We definitely go back.

OT
OpenTable Diner
New York Area
1 review
Dined on August 22, 2020
Overall5food5service5ambience5

Food was great,,i had a steak ,app was octopus was soft and taste,,shrimp was great also

OT
OpenTable Diner
New England
1 review
Dined on August 15, 2020
Overall5food5service5ambience5

Outstanding in every way perfect romantic date night

OT
vipOpenTable Diner
Kansas City
2 reviews
Dined on August 2, 2020
Overall5food5service5ambience5

One of the most incredible dinner experiences I’ve very had! The cave is amazing. Food and wine was spectacular. Service was 10/10. Highly recommended!

S
Swtgurl704
New York Area
1 review
Dined on July 22, 2020
Overall5food5service5ambience4

Wonderful experience. The ambience was so unique and the food and service were exquisite. Highly recommend.

OT
vipOpenTable Diner
Los Angeles
1 review
Dined on July 11, 2020
Overall2food1service2ambience5

Sat us in front lobby since they didn’t want to open too many sections
Brought us the wrong entrée didn’t correct it and charged us full price anyway
Then chased us after we left Restaurant asking why tip wasn’t better after doing all of the above!!
TERRIBLE
Save your time and money on terrible dining food experience and at most only go for a cocktail to view the cave and leave!!

OT
OpenTable Diner
Cancun
1 review
Dined on July 11, 2020
Overall5food5service4ambience5

Lugar espectacular por precio el servicio podría mejorar un poco para ser excepcional en lugar de solo muy bueno, la comida las porciones de muy buen tamaño con recetas originales para comer algo diferente, si regresaría definitivamente

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JR
JesseR
Orange County
1 review
Dined on July 3, 2020
Overall5food5service5ambience5

A must if you are traveling to Quintana Roo, service is great and the cenote is amazing to eat in.

S
vipStephanie
New York Area
2 reviews
Dined on June 18, 2020
Overall5food5service5ambience5

This restaurant was the most incredible experience! If you have the option request Marcos he is such a friendly waiter and took us on an awesome cave tour after the dinner. Best night of our trip!

MA
MARIO
Cancun
1 review
Dined on March 19, 2020
Overall5food5service5ambience5

Excelente comida, atención y ambiente.
Muy recomendable en general. Volvería a ir cuando la ocasión lo amerite

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AS
AngieS
1 review
Dined on March 16, 2020
Overall5food5service5ambience5

gracias for the incredible service. I will recommend this restaurante to my amigos.

OT
OpenTable Diner
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Birthday it was so great!

OT
OpenTable Diner
Washington DC
1 review
Dined on March 12, 2020
Overall5food5service5ambience5

Perfect! Our waiter was amazing and so polite, the environment was great, the food was great, it was wonderful

JR
JenniferR
Phoenix
3 reviews
Dined on March 5, 2020
Overall5food5service5ambience5

Incredible experience. Service, food an atmosphere were all exceptional. Would return in a heartbeat!

RJ
RJPJ
1 review
Dined on March 4, 2020
Overall5food5service5ambience5

The restaurant was amazing. The ambience was beyond our expectations. Our waiters were very attentive and made us feel comfortable. We were there to celebrate my daughter’s 25th birthday and they made our dinner experience extra special. The tour after dinner was awesome we would definitely come back.

JT
JohnT
Chicago
3 reviews
Dined on March 2, 2020
Overall4food4service5ambience5

The best thing about the restaurant is the setting. It is located inside a cave and is lit up nicely to show off the natural setting in the cave.

Both my wife and I enjoyed our food. We shared a venison appetizer that was very tasty. For our mains my wife had wild boar and I had duck confit. We also shared a nice desert.

I knocked my rating down to 4 out of 5 stars based on a couple of items. While the food was presented very nicely and tasted very good the portions of some of the items were fairly small. At the beginning of the meal they provided a complimentary appetizer of the day. On the day that we visited it consisted of one half of a baby new potato with a little purée and a pea sprout garnish. The other item that turned me off a bit was both when we booked and when we arrived they asked if we were celebrating anything special and I indicated that we were indeed celebrating my wife’s birthday. The waiter said congratulations and that was the end of it. Typically when a restaurant makes it a point to find out if this is some type of special occasion they make acknowledge it in some small way at the end of the meal.

Lastly, and this isn’t totally part of the restaurant, but when we left the restaurant they had an employee arranging taxi rides for customers. I wrongfully assumes that a restaurant of this caliber would be vetting the drivers that they are working with. Trusting in this I didn’t ask the driver how much to bring us back down to the hotel zone and ended up having to pay three times what it cost us to get there via taxi prior to dinner.

OT
OpenTable Diner
Cincinnati
4 reviews
Dined on March 1, 2020
Overall5food5service5ambience5

What an out of this world experience! If you are a foodie, wine enthusiast, cave explorer and lover of all things that fly then this is something that you cannot find in the rest of the world!!! We have raved to everyone about this unique opportunity and will seek out a return when we come back to Playa del Carmen. Thank you to all of the staff and the chef!

OT
OpenTable Diner
New York Area
6 reviews
Dined on February 28, 2020
Overall5food5service5ambience5

Beautiful ambiance, excellent service. Lobster was delicious, wish we had a bit more of the mashed potatoes it was delectable. My wife enjoyed her experience, the Cave was a great idea and perfect experience to Mexico! Hope to come back soon.

N
Noreli
1 review
Dined on February 28, 2020
Overall4food4service5ambience4

Hermoso lugar, el interior esta increible, solo me decepciono un poco que no tuvieran el cordero parrillado que ofrecen en el menu, lo ofrecen pero con otra cocción, creo que les falta una pasta sin proteína o con opción de colocar alguna proteína distinta y una opción vegana más, todo lo demás es perfecto muchas gracias al mesero Francisco que nos atendió de lujo.

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KE
KELLYD
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Service was outstanding! Our waiter was awesome and extremely attentive. The food was excellent and was huge portions for the price. It was a great value. The ambience and overall experience was worth every penny!

DH
DonaldH
1 review
Dined on February 28, 2020
Overall5food5service5ambience5

Excellent service un endroit exceptionnel et unique

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BF
BrentF
1 review
Dined on February 26, 2020
Overall4food2service5ambience5

We took friends for their first time.We all had New York steak and the steaks were not that good,kind of tough and our tip reflected that. Service and ambience was excellent as always.l would recommend the place but tell them to not order steak.

DS
DanS
1 review
Dined on February 26, 2020
Overall4food4service5ambience5

We would have rated this a 5 overall but the cowboy steak we had was very tough and grizzly

OT
OpenTable Diner
Baja California
1 review
Dined on February 24, 2020
Overall5food5service5ambience5

Muy bonito y rico

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MD
vipMargaretD
Houston
27 reviews
Dined on February 24, 2020
Overall4food4service4ambience5

We enjoyed our first time at Alux but I was disappointed in my meal. I ordered the duck, which was not sliced as one usually gets when ordering duck confit, but it was a very small leg - mostly all bone with little meat and difficult to cut into. For the price that Alux charges for their food, I expected a better meal. Otherwise, the ambiance is great and the place very unusual. We did expect a quiet table (as shown on their website) but instead were seated in the main restaurant area which was somewhat noisy, especially from the table behind us, with foul language!

N
Nubeviajera
Mexico City
2 reviews
Dined on February 22, 2020
Overall5food4service5ambience5

Sólo comí un entrada muy buena de sabor, la cortesía enviada por el chef no me pareció tan buena, es para que nos enamore desde el principio!
el lugar espectacular

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OT
OpenTable Diner
Vancouver
1 review
Dined on February 21, 2020
Overall5food5service5ambience5

One of the meals I’ve ever had.

GC
GabrielaC
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

Excelente experiencia. Todo fue perfecto. Si bien obviamente es más caro q otros lugares. La verdad q fue muy Gourmet y los restaurantes de este nivel valen lo mismo.
Todo exquisito y atención súper correcta.
Me arrepiento no haberlo conocido antes en otros viajes,
Había leído q cobraban aparte x el recorrido completo del lugar y NO fue el caso, al finalizar la moza nos informó que podíamos recorrer el cenote, tiene privados y otros sectores aparte del salón principal.

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OT
OpenTable Diner
Washington DC
2 reviews
Dined on February 20, 2020
Overall5food4service4ambience5

Last night of vacation

S
Shariej
Minneapolis
7 reviews
Dined on February 20, 2020
Overall3food2service4ambience5

I love the ambiance at Alux but have eaten there 4 times in the last month and tried many items on the menu.....it is marginal at best.
Next time I’ll just go for drinks.

OT
OpenTable Diner
Minneapolis
1 review
Dined on February 20, 2020
Overall5food5service5ambience5

An absolutely must visit while on vacation! Everything here was just amazing and perfect! The staff was by far the best I have ever experienced ever. The food was unbelievably tasty and delicious, so flavorful!
The setting, inside a cave just breathtaking!
20 out of 5 stars, hands down the best place!

OT
OpenTable Diner
1 review
Dined on February 19, 2020
Overall4food4service5ambience4

Todo muy bien solo al llegar con mi reservación & a tiempo me comentan que no puedo pasar porque estaba “saturado” cuando había muchas mesas vacías & gente que entró después que nosotros las pasaban sin problema
Tuve que pedirle 2 veces a la hostess que si ya nos daba mesa
Me dijeron que solo podia sentarme si iba a tener la cena completa, no nada mas bebidas entrada & postre.... ????
Entramos de malas y después todo fue siendo mejor.

NO hay estacionamiento & no nos dejaron quedarnos afuera que porque “ahi llegaban los taxis” cuando NO es su calle ni estábamos tapando la entrada. Era cliente y no les importó

El lugar vale mucho la pena para conocer. La comida rica pero hasta ahí, nada extraordinario
El servicio muy bien, los meseros atentos y la comida llegó rápido.
el calor no tanto ya que había muchos ventiladores.
Disfrute mucho el lugar, fui con mi novio y es lo mas romántico.

En general todo bien solo creo que tienen muchas cosas por mejorar y RESPETAR las reservaciones.

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OT
vipOpenTable Diner
Edmonton
9 reviews
Dined on February 19, 2020
Overall5food5service5ambience5

Truly a dining experience. One of a kind with an excellent menu and fabulous service.

FAQs

Alux Restaurante is rated 4.6 stars by 875 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.