Alux Restaurante

4.5
1062 Reviews
MXN500 and over
Contemporary Mexican
Alux es un Restaurante, Bar y Lounge dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales así como los mas exóticos cócteles Mayas.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:00 PM

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1062 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.6
service
4.8
ambience
4.3
value
Noise · Moderate
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vipNikkiSta
Washington DC
53 reviews
Dined 3 days ago
Overall5food5service5ambience5

Alux made my anniversary dinner special. They chose the perfect table, had wonderful service and it was a posh sophisticated atmosphere. The food was impeccable and the prehispánica dishes were superb. The presentation of the food was artistic. What a wonderful culinary and cultural experience. It was a true fusion of modern and prehispánica Mexico. The cenote transports you back in time while the decor is capture the mix of Hispanic and moorish Influences. This restaurant is worth the cost and you feel that you have a valued customer experience. Furthermore the restaurant is following strict Covid guidelines with hand sanitizer and masks. This was an important decision when making the reservation and I am happy to say that all staff and patrons follow the guidelines. Lastly don’t worry about taxi to and from the place, they arrange taxi service to go back to your hotel and they take credit card. A total stress free experience!! It is very humid and they have fans but wear light clothing.

OT
OpenTable Diner
1 review
Dined on September 10, 2021
Overall2food1service5ambience5

Service was great. Food lacked flavor.

TW
TyroneW
San Francisco
3 reviews
Dined on September 6, 2021
Overall5food5service5ambience5

Awesome experience with delicious food! I was truly impressed. Highly recommend!

OT
OpenTable Diner
1 review
Dined on September 6, 2021
Overall5food5service5ambience5

Nothing like it in the world. Beautiful and the Mayan authentic food was such an experience. Take the recommendations from your server and you can’t go wrong.

OT
OpenTable Diner
Orlando
4 reviews
Dined on September 5, 2021
Overall3food2service4ambience4

The hostess Alba was extremely unwelcoming and rude. We spoke Spanish so there was no language barrier. Alba made unnecessary comments and is probably one of it not the worse host I have ever come across at a restaurant. Nevertheless, the restaurant was unique and our waiter was great.

OT
OpenTable Diner
West Palm Beach
2 reviews
Dined on September 2, 2021
Overall5food4service5ambience5

Awesome concept of cave dining. Great ambiance and amazing decor. It’s definitely a must see experience of colors and flavors

OT
OpenTable Diner
1 review
Dined on August 30, 2021
Overall5food5service5ambience5

We had an amazing experience at Alux. Dinner in a 10,000 year old cave!! Delicious food, great service and ambience unlike anything else.

KF
KimberlyF
Minneapolis
13 reviews
Dined on August 26, 2021
Overall5food4service5ambience5

This was a great place for a special occasion. Very unique cave dining and great cocktails!

OT
OpenTable Diner
Raleigh
1 review
Dined on August 22, 2021
Overall5food4service5ambience5

Very good environment and good food!

K
Kevin
Tampa
9 reviews
Dined on August 20, 2021
Overall3food1service5ambience5

The ambience is amazing. I reserved a private room to celebrate a birthday. My server Miguel was outstanding. He was very attentive and friendly. As far as the food and drinks go, I was totally disappointed. The quality of the Cowboy Steak was poor. Too much fat. The Pork Belly was pretty bad also. The Salmon was just ok. With regard to the drinks we tried the Margarita and Pina Colada and they were below average. Overall I would not recommend Alux as a place to dine, especially considering their prices. We have been coming to Mexico for several years and this restaurant ranks in the bottom half of restaurants in and around Cancun, in terms of the quality of food.

MM
MariaM
1 review
Dined on August 17, 2021
Overall5food4service5ambience5

The restaurant was really amazing! It was a unique experience! I would recommend it for sure!

OT
OpenTable Diner
Cancun
1 review
Dined on August 17, 2021
Overall5food5service5ambience5

A table of 10 including 2 children is not easy to accommodate. Every single person was having a blast and loved the food. Thank you for making our night magical.

OT
OpenTable Diner
Sacramento
1 review
Dined on August 15, 2021
Overall5food3service5ambience5

Alux is a must go to just for the experience. The food is good but not amazing. The service is good. The price is too high for the quality of the food.

OT
OpenTable Diner
Los Angeles
1 review
Dined on August 14, 2021
Overall4food1service5ambience5

Found this place on Pinterest and wanted to try on our trip to Mexico/Cancun. The restaurant is beautiful and there was so much to see. We decided to get a private dining room for additional charge to be able to have privacy. The cave is amazing and the staff was wonderful but I’m so sad to say that the food was not great. We knew coming here, the dinner was more of an experience and didn’t have high standards for the food as we had read some reviews on Yelp prior to coming and booking. We ordered salmon and tuna and I couldn’t even finish it. We did however enjoy the drinks. I think they take more pride in the cocktails so what is recommend is maybe coming here for a drink or two, taking some cute pictures and heading out to a nice restaurant with better food. I wouldn’t change coming here but I would have maybe just ordered an app and a drink and gone elsewhere for the food because this place was magical.

OT
OpenTable Diner
Dallas
9 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

I took my Fiancée for her 30th Birthday & everything was amazing! From the food to the drinks to the wine to the tour taken around the cave and learning new things about this place.

TW
TerenceW
Miami
2 reviews
Dined on August 14, 2021
Overall4food4service4ambience5

The location was amazing. The menu was overbearing but the food was solid. Believe it or not the burger was great.

OT
OpenTable Diner
San Francisco
1 review
Dined on August 9, 2021
Overall5food5service5ambience5

Excellent service, ambiance was incredible, food was wonderful, go to wine cellar to choose your bottle, self guide walk through the caves. Definitely an experience to remember.

OT
OpenTable Diner
Philadelphia
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

Great scenery. Food was great. Limited menu though

OL
OLGAM
1 review
Dined on August 8, 2021
Overall2food1service3ambience2

Nos esperábamos mucho más calidad en la comida para este magnífico sitio, pero nos defraudó... los precios son carísimos para lo que te sirven y más si estás en México . Somos de España y nos costó más que comer en un restaurante de lujo de Madrid. Hicimos una petición para ponernos en otra mesa más bonita pero nos pidieron 60€ y decían que estaba todo reservado y en el tiempo que estuvimos cenando sobraban mesas libres por todas las salas... No hay carta de vino, cuidado con los precios!!!

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OT
OpenTable Diner
1 review
Dined on August 8, 2021
Overall5food5service5ambience5

Fransico, our waiter was just amazing!

OT
OpenTable Diner
Cancun
1 review
Dined on August 5, 2021
Overall5food4service5ambience5

Deliciosa la comida y hermoso el lugar! Súper recomendados los tuetanos

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OT
OpenTable Diner
San Diego
1 review
Dined on August 4, 2021
Overall5food5service5ambience5

Had an amazing time here! The service was top-tier and food was delicious

OT
OpenTable Diner
St. Louis
1 review
Dined on August 3, 2021
Overall4food5service4ambience4

Great experience. Was not a cool as I would have liked. Fillet was good, the cowboy bone in ribeye was average. The appetizers and custom cocktails more than made up for it! We had bone marrow, grilled oyster, tuna tar tar and were all amazing!

C
marioC
Mexico City
4 reviews
Dined on August 3, 2021
Overall5food5service5ambience5

Vale la pena cenar en este lugar, es unico

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EP
EduardoP
Cancun
1 review
Dined on August 1, 2021
Overall5food5service5ambience5

This was my second time in the place and it was equal to the first time I was there. Pretty cool presentation and the cocktails were delicious… the host was a little dry but I was lucky to get the same server than my first visit. The only negative for me was that I like to see what I am eating and our table was pretty dark… besides that great food execution and great atmosphere….

JA
vipJoeA
Los Angeles
2 reviews
Dined on July 30, 2021
Overall2food4service1ambience5

Great place for special celebrations, however, cocktails took too long to deliver, never got the appetizers. The final bill not correct had to corrected 3 times with drinks I didn’t order. Need to work on the waiter’s probably won’t come back.

BR
BRockLee
1 review
Dined on July 30, 2021
Overall2food3service1ambience5

Really cool venue. However, it is a complete tourist trap. The food is interesting, but nothing to rave about. The prices would make you think the food is amazing as it is pretty expensive, but it isn't really. The service was horrible. We had to keep asking for water, or to flag down our waiter to ask for things. The waiter didn't come back and check to see if our food was acceptable/good (suspect he knew it wasn't). Had to flag him over to tell him that the steak was not cooked as ordered, and even then he didn't want to take it back to fix it. Had to ask multiple times for the bill. On the bill it had the recommended tips of "Very good 15%" and "Excellent 20%". As the service was horrible, we left a tip that was less than these suggestions. While walking out, the waiter then chased us down and said we needed to leave at least a 15% tip. NEVER in my life have I had a waiter chase me down to say I needed to tip more. He said we needed to tip more and asked why we didn't tip the suggested amounts. I was trying to be gracious and not make a big deal out of our poor experience, but with this confrontation I was forced to be directly honest (not rude). On the way out, my wife and I figured we would get a picture with the Aztec/Mayan calendar statue, to then have an employee all dressed up in garb insist that they had to be in the picture and that we had to tip them. We didn't want a picture with them, we wanted it with the calendar. We will not be going back.

VG
ValerieG
1 review
Dined on July 28, 2021
Overall5food4service5ambience5

Me encanto, definitivamente una experiencia que hay que vivir, el lugar increíble, el servicio, todo de 10

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AR
ARNSAN
Guadalajara
2 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Excepcional

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OT
OpenTable Diner
1 review
Dined on July 16, 2021
Overall5food2service5ambience5

The food it was a small portion, the taste was not good. The place its impressive. The service awesome! But the chef must change!

OT
OpenTable Diner
Cancun
1 review
Dined on July 15, 2021
Overall5food5service5ambience5

Best restaurant in the world!!! Has everything from amazing food, ambiance and friendly staff! Great background music too and the perfect sound level. We come back every year from Florida

OT
OpenTable Diner
Cancun
1 review
Dined on July 14, 2021
Overall4food4service5ambience5

Overall the experience was amazing. It's hard to duplicate the setting. I had the Octopus appetizer and this was by far the best Octopus I've had in years in the peninsula. Tge Octopus was perfectly cooked...tender and not chewy at all. tge seasoning was present but did not take away from the octopus. For my main meal I opted for the 8hr pork belly with beet Mole sauce. the pork was cooked to perfection but sad to say it lacked flavor. The Mole sauce was not strong enough to embolden the meat. the service was superb. It was 7 of us and we all enjoyed ourselves.

FS
FredericS
San Francisco
1 review
Dined on July 13, 2021
Overall2food1service3ambience4

Comida horrible, sin sabor, fea y fría.
Drinks ok y ambiente impresionante.

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HO
HectorOvalle
1 review
Dined on July 11, 2021
Overall5food5service5ambience5

Nos encanto !!! Fue nuestro primer aniversario y quedamos impresionados con la calidad de servicio y el ambiente fue estupendo!

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N
Nathanael
1 review
Dined on July 7, 2021
Overall3food2service5ambience5

The food itself isn't really worth it for the price. They give really small portions. The cave overall is a fun experience!

OT
vipOpenTable Diner
Chicago
19 reviews
Dined on July 5, 2021
Overall4food3service5ambience5

Worth the experience not the food - pricey

G
vipGlee
Houston
24 reviews
Dined on July 5, 2021
Overall1food1service3ambience5

The food is absolutely terrible. My hamburger was cooked twice a s it was still raw. They argued that it was cooked perfectly but it was still cold inside. I asked for a manager and he finally agreed that it was uncooked . After the second attempt I gave up and went home hungry. Come here just for drinks and to see the cave. The cave is awesome. Just wished the food matched the atmosphere.

AV
AVera
Monterrey
3 reviews
Dined on July 4, 2021
Overall4food4service5ambience5

Muy bonito lugar , la comida no la sentimos tan fresca .

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OT
OpenTable Diner
New York Area
1 review
Dined on July 4, 2021
Overall5food5service5ambience5

We had the best time — the restaurant was absolutely breathtaking and the service was amazing! 10/10. We made lifelong memories at Alux Restaurante.

MH
MorganH
1 review
Dined on July 3, 2021
Overall5food5service5ambience5

Wonderful atmosphere and service. Our waiter Miguel was absolutely amazing. He took great care in making us feel welcome and taking time to explain the drinks and food choices. The restaurant does a great job adding in fans to ensure the patrons are not too warm. Food and drinks were awesome.

FAQs

Alux Restaurante is rated 4.5 stars by 1062 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.