Alux Restaurante

4.5
978 reseñas
más de MXN500
Mediterránea

Etiquetas principales:

Ocasión especial
Romántico
Ideal para aniversarios
Alux es un Restaurante dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.

Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 8 años antes de las 7:30 PM

Precauciones de seguridad

Limpieza y desinfección
  • Superficies desinfectadas entre cada uso
  • Limpieza profunda diaria de zonas comunes
  • Se ofrece un menú digital, desechable o desinfectado.
  • Desinfectante o toallas limpiadoras para clientes
  • Uso de utensilios sellados o envueltos
Distanciamiento físico
  • Cantidad limitada de comensales ubicados en la mesa
  • Respeto del distanciamiento en zonas comunes
  • Espacio adicional entre mesas
Equipamiento de protección
  • El personal de piso utiliza mascarillas
  • Los comensales deben utilizar mascarillas a menos que estén comiendo o bebiendo
Cribado
  • El personal enfermo tiene prohibido el acceso al lugar de trabajo
Lo que 978 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.5con base en calificaciones actuales
4.3
Comida
4.6
Servicio
4.8
Ambiente
4.3
Valor
Ruido · Moderado
82 % de las personas lo recomendaría a un amigo
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Filtros
J
vipJ1315
Kansas City
3 reseñas
Comieron hace 2 días
Global4Comida5Servicio5Ambiente5

Good experience overall. They do not have a wine list per say. You need to go into a wine cave and pick you wine which is a unique experience. No prices on the wine so waiter has to leave the room and look up the prices each time you select one. Rather expensive for the amount of food that you receive.

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SS
SandraS
Cancún
2 reseñas
Comieron hace 7 días
Global4Comida3Servicio4Ambiente5

La comida aún que es muy buena esperaba más, el lugar es increíble esperaba la cocina igual. Nos obligaron al 15% de propina lo cual no nos gustó mucho, se supone opcional y calculamos el 10% pero no aceptaron más que el 15% . Pero todo estuvo bien, solo para que lo contemplen. Tampoco tienen estacionamiento ni valet parking, eso si esta pésimo.

OT
Comensal de OpenTable
Cancún
2 reseñas
Comieron en 3 de mayo de 2021
Global5Comida5Servicio5Ambiente5

Una experiencia invaluable,
Desde la recepción hasta la salida, nos mostraron la cava de Vinos donde elegimos muy buena recomendación. Por motivo de nuestra celebración nos regalaron dos copas de Vino Espumoso y recibimos la felicitación de casi todos los meseros que nos asistieron. por si fuera poco nos dieron un tour por la cueva aún cuando el restaurante estaba cerrando. la calidad de alimentos es muy buena pero siento que el servicio y el concepto sobrepasan cualquier barrera, definitivamente una oportunidad que debes de tener al estar en Playa del Carmen.

100/100

Un agradecimiento a nuestro mesero.

DW
DoriW
Phoenix
16 reseñas
Comieron en 29 de abril de 2021
Global5Comida5Servicio5Ambiente5

Everything was fabulous.

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OT
Comensal de OpenTable
Atlanta
5 reseñas
Comieron en 28 de abril de 2021
Global5Comida5Servicio5Ambiente5

Anniversary

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M
Mini
San Diego
1 reseña
Comieron en 28 de abril de 2021
Global5Comida5Servicio5Ambiente5

Realmente una experiencia única, explorar la caverna natural y el cenote, espectaculares!!! La atención de parte de todo el STAFF excelente, en particular Hiram nos atendió SUPER!!! Y la comida...UFF deliciosa!!! Toda la experiencia de princio a fin, EXCELENTE!!!

OT
Comensal de OpenTable
Phoenix
2 reseñas
Comieron en 27 de abril de 2021
Global5Comida5Servicio5Ambiente5

THE BEST PLACE IN PLAYA DEL CARMEN. The humidity in the cave is 100% worth it. You will not regret it. (Careful with lighting I caused a few bats to fly around.) nothing scary but definitely memorable. Food was spectacular, fresh and the waiter had AMAZING English. You will not let your dinner party down with this place.

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OT
Comensal de OpenTable
Los Ángeles
4 reseñas
Comieron en 23 de abril de 2021
Global5Comida5Servicio5Ambiente4

We came here on vacation for a drink one night. The food and the service was so sexy we had to come back for dinner. It lived up to everything we had seen. Wonderful food, extremely good service. Fun ambience.

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EM
EvMel
Birmingham
1 reseña
Comieron en 21 de abril de 2021
Global5Comida5Servicio5Ambiente5

Excellent service. The server Nicolas/Lorenzo was great. The food amazing and the place unique! Love it.

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OT
Comensal de OpenTable
Cancún
1 reseña
Comieron en 21 de abril de 2021
Global5Comida4Servicio5Ambiente5

The ambience of this restaurant is amazing. You will never go to a restaurant like this. The food is very average so don’t expect to be wowed With the food. It is definitely a tourist destination and the main wait staff is very robotic. The auxiliary wait staff is actually better than the main waitstaff. But must go to once in your life. Not a place I would go to very often but definitely a must see

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OT
Comensal de OpenTable
5 reseñas
Comieron en 21 de abril de 2021
Global3Comida2Servicio5Ambiente2

The restaurant is really nice as it is inside of a cave. The service was great, but the food does not meet up to its price value. My husband got sick after eating here. It is also very humid in the restaurant as it is inside of a cave. Really nice to see bags flying around though!

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OT
Comensal de OpenTable
1 reseña
Comieron en 20 de abril de 2021
Global5Comida5Servicio5Ambiente5

From the moment we arrived, everything was amazing. The ambiance, the set up and the service! Lorenzo our waiter was perfect and i will be back again.

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AD
vipAnthonyD
11 reseñas
Comieron en 19 de abril de 2021
Global5Comida5Servicio5Ambiente5

Food and drinks were very good. Lorenzo my server was great. He recommended drinks and dessert for me to try. I'll definitely come back again to dine at Alux.

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F
vipFreeway
México
4 reseñas
Comieron en 15 de abril de 2021
Global3Comida4Servicio4Ambiente5

Pues mas o menos, muy bonito e interesante lugar. Claramente mas enfocado en turistas de otros países (no mexicanos). La comida muy bien y el servicio muy atento, pero parece que no escuchen bien..o tienen pre-concepciones de la gente que no pueden superar. Nosotros llegamos a una mesa muy bonita, con la idea de tomar un cocktail, y cenar tranquilos con una buena botella de vino... resulta que tomaron el orden y ya llego las entradas y plato Principal al mismo tiempo... ya ni ganas de pedir la botella de vino, y por copa el vino es bastante malo. Vale la pena por el lugar, pero si están acostumbrados a cenar tranquilos y con tiempo, mas vale que le reiteran al mesero antes... quizás fue nuestro problema😉

OT
Comensal de OpenTable
Houston
1 reseña
Comieron en 11 de abril de 2021
Global5Comida5Servicio5Ambiente5

Vacation with friends

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OT
Comensal de OpenTable
2 reseñas
Comieron en 8 de abril de 2021
Global5Comida5Servicio5Ambiente5

This place is absolutely incredible. Certainly a unique and memorable dining experience. Our waiter, Lorenzo, was fantastic! He did a great job taking care of us and made us feel so special. I would 100% recommend anyone to Alux Restaurant.

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OT
Comensal de OpenTable
Denver
1 reseña
Comieron en 4 de abril de 2021
Global5Comida5Servicio5Ambiente5

This place is unbelievable and takes your dining experience to a higher level. Lorenzo was our server . He was absolutely fantastic. The food and surroundings were beautifully matched .

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Y
vipYarco
Miami
7 reseñas
Comieron en 3 de abril de 2021
Global5Comida4Servicio4Ambiente5

Beautiful and unique location

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PE
PENNYB
Londres
3 reseñas
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Such a fabulous evening spent here. The food & the ambience was fantastic. The caves is amazing & the lighting was magical. We will definitely be back!

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OT
Comensal de OpenTable
San Diego
2 reseñas
Comieron en 3 de abril de 2021
Global5Comida5Servicio5Ambiente5

Amzing experience from start to finish. A most do if in Playa del Carmen.

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OT
vipComensal de OpenTable
Los Ángeles
4 reseñas
Comieron en 2 de abril de 2021
Global2Comida1Servicio3Ambiente5

We’ve been to this restaurant about five times over the past five years. Each time we go, the service and quality of food has dropped more and more. Nowadays, it’s well understood that you go to this restaurant to have a unique ambience, but make sure you have a full dinner before going there for dinner. It’s edible, but that’s where it ends.

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T
Tiaw
1 reseña
Comieron en 2 de abril de 2021
Global5Comida5Servicio5Ambiente5

This was an awesome dining experience!
Staff was friendly
Beautiful cave
Food and wine was good
Even the bats were a nice touch lol!

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HC
vipHollyC
San Diego
15 reseñas
Comieron en 1 de abril de 2021
Global5Comida5Servicio5Ambiente5

This was an amazing experience and we cannot thank the servers enough for creating a perfect night. The tequila trio is our favorite tequila and the bartender was so kind to show us how to bring out the notes and taste it correctly. We loved our espresso martinis, our dinner for two and the beautiful sites

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OT
Comensal de OpenTable
Nápoles
1 reseña
Comieron en 1 de abril de 2021
Global5Comida4Servicio5Ambiente5

Service was amazing. I would return. Overall, I find it a fair value and a wonderful experience. Good for a group or just two. Enjoy !

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M
vipMeggie
Detroit
50 reseñas
Comieron en 26 de marzo de 2021
Global5Comida5Servicio5Ambiente5

It was a very interesting place with creative ambiance. We loved it and would recommend it.

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SN
StephanieN
Cancún
1 reseña
Comieron en 24 de marzo de 2021
Global2Comida5Servicio1Ambiente5

The ambiance is amazing, and the history behind it all is very interesting. Bring your camera!
Food is soooo yummy. But no wine list with prices.
Service was atrocious, and ruined the whole experience. Would never go back but fun to experience once.

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OT
Comensal de OpenTable
San Diego
1 reseña
Comieron en 23 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Dining at Alux was an absolute dream!!! From the bats glying around to Francisco’s amazing service!!!! My husband and I booked the Deseo space and we absolutely loved every moment we spent at Alux. The music created the perfect ambience, food was absolutely delicious, service was great, & the restaurant is absolutely beautiful! We can’t wait to return!!!!

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NB
NicoleB
Cancún
1 reseña
Comieron en 20 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Very unique experience! Keep in mind you are dining in a cave so don’t be surprised that it’s humid and warm-ish.

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SB
StephanieB
Milwaukee
1 reseña
Comieron en 20 de marzo de 2021
Global5Comida5Servicio5Ambiente5

I had a very wonderful time! I do think it was a bit pricey, but in the end, the food was incredible. The Cenote it self is so fun to walk around and they had a live saxophonist while we ate. We really enjoyed ourselves.

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TB
TiffanyB
Minneapolis
8 reseñas
Comieron en 19 de marzo de 2021
Global4Comida5Servicio3Ambiente4

Great unique experience. The cave was something we will never forget. A must do if vacationing or if a resident and have never been. The food was quite good for the most part. I would suggest pass on the appetizers, get the Fusion for two and definitely have desert. After your meal, take a stroll and check out the cave.

We were staying in Playa del Carmen. The trip was a 20 min cab ride one way. Cost $80 round trip. Still worth it.

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OT
Comensal de OpenTable
Grand Rapids
1 reseña
Comieron en 18 de marzo de 2021
Global2Comida1Servicio5Ambiente5

Service and setting was great. Couldn’t have asked for a better looking place. Our server Nahim was grade A but the food lacked in every way. Ribeye was cold along with the sides. Appetizer was the risotto and smell / taste was bad. Definitely a cool place to see, but the food unfortunately did not match.

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A
Alex
San Diego
1 reseña
Comieron en 16 de marzo de 2021
Global5Comida4Servicio5Ambiente5

Excellent location and definitely worth it. No other restaurant/experience like it

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OT
Comensal de OpenTable
Las Vegas
2 reseñas
Comieron en 16 de marzo de 2021
Global5Comida5Servicio5Ambiente5

The service was amazing and the food was delicious

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m
mackenziek
Orlando
1 reseña
Comieron en 14 de marzo de 2021
Global5Comida5Servicio5Ambiente5

So beautiful and the food was amazing! After eating you can walk around the restaurant to see more of the cave and decor.

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OT
Comensal de OpenTable
Las Vegas
2 reseñas
Comieron en 12 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Romantic dinner

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X
Xavi
Londres
1 reseña
Comieron en 9 de marzo de 2021
Global5Comida5Servicio5Ambiente5

Unique atmosphere and great food. Right now they do not have live music due to the pandemic, but still a great place to be!

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SP
ShellyP
Seattle
35 reseñas
Comieron en 9 de marzo de 2021
Global5Comida5Servicio5Ambiente5

This was our first experience at Axul and we will be back. Walking down into the venue is fun and when you explore the caverns it truly becomes amazing. Our table was seated next to a pond with falling water. The atmosphere could not be better. The wine selection is amazing and the cellar top rate. We enjoyed picking our wine and getting our picture taken in the cellar. After all of this the food was over the top. There was four of us and everyone enjoyed their selection. Sometimes you find a get location but the food is average. Axul has both great food and atmosphere including great cocktails. If your in Playa Del Carmen don't miss this experience.

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J
vipJosh
Salt Lake City
20 reseñas
Comieron en 8 de marzo de 2021
Global5Comida5Servicio5Ambiente5

My wife and I were in Mexico celebrating her birthday and heard about this restaurant. I booked a reservation on OpenTable and when we arrived we were blown away the minute we got there. From the street level you wouldn’t realize the incredible restaurant that exists below the streets of Playa Del Carmen. Stepping down the stairs and into the caves below is unlike any restaurant we have ever been to. It’s like another world once you enter. There are tables tucked away in side caves and down passageways all lit perfectly to create a really unique atmosphere. We were seated at a table near an underground waterfall and pond. Our waiter, Roberto, was phenomenal and paid attention to every detail. He was truly excellent. The food was perfect and we loved everything from our drinks to our desserts. The prices were just right for the higher end experience this was as well as the quality. I would absolutely recommend Alux Playa.

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OT
Comensal de OpenTable
Salt Lake City
1 reseña
Comieron en 7 de marzo de 2021
Global4Comida4Servicio4Ambiente4

Everything was great this restaurant was phenomenal the service was great the food was great the caves where amazing the only thing that I would’ve changed if anything is the hostess seemed a little uninviting

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NL
NikkiL
Salt Lake City
1 reseña
Comieron en 7 de marzo de 2021
Global4Comida5Servicio5Ambiente5

We went there with a group of 12 to celebrate anniversaries. The atmosphere, food, and waiters were awesome! The hostess was a bit dismissive but overall, we would go back and loved the restaurant.

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Preguntas frecuentes

Alux Restaurante tiene una calificación de 4.5 estrellas de 978 comensales de OpenTable.

Sí, generalmente puedes reservar en este restaurante eligiendo la fecha, la hora y el tamaño de grupo en OpenTable. Debido a las restricciones locales, puede que este restaurante no acepte reservaciones en este momento.