Alux Restaurante

4.4
691 reseñas
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más de MXN500
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Mexicana contemporánea
Etiquetas principales:
  • Romántico
  • Ocasión especial
  • Ideal para una cita
Alux es un Restaurante dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.

Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:30 PM
Lo que 691 personas están diciendo
Calificaciones y reseñas generales
Solo los comensales que han comido en este restaurante pueden realizar reseñas
4.4con base en calificaciones actuales
4.0
Comida
4.5
Servicio
4.8
Ambiente
4.0
Valor
Ruido · Moderado
89 % de las personas lo recomendaría a un amigo
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OT
México
2 reseñas
Comieron hace 3 días
Global 4Comida 5Servicio 5Ambiente 4

Todo muy bien, el servicio excelente. Lo único es qué pedí un platillo con tuétano y escamoles y resulta que me dijeron que no manejan tortillas, como sirven tuétano sin tortillas resulta absurdo

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SA
1 reseña
Comieron hace 4 días
Global 5Comida 5Servicio 5Ambiente 5

food and service was great. ambience was a great experience and waiters are all your service and very knowledgeable, great wine recommendation!

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L
1 reseña
Comieron hace 4 días
Global 2Comida 4Servicio 1Ambiente 4

Ambience was good. Food was okay. Service was extremely subpar. After asking for the dessert menu, we waited 15 minutes to get it. After recieving the menu, it took another 20 minutes for him ask for our order. At that point we just asked for the bill, where it took another 15 minutes to pay. The restaurant was not busy and there was no excuse for the poor service. After paying in cash, the Waiter automatically subtracted an over 20% tip for himself. There is no mandatory tip (waiter told us it was recommended). We had to ask for our money back. I have never been to a restaurant where a waiter has taken a tip for himself in cash. Poor and inattentive service ruined the meal.

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SB
Los Ángeles
1 reseña
Comieron hace 7 días
Global 5Comida 5Servicio 5Ambiente 5

The service was superb and only surpassed by the unique nature of the facility. The food was very good as well; after all it is a restaurant.

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LF
1 reseña
Comieron en 14 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Excelente atención del personal, platos excelentes en cuanto a calidad.
El lugar inigualable
La atención de Andrés nuestro mesero fue fenomenal, todo salió perfecto

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JA
Las Vegas
10 reseñas
Comieron en 14 de mayo de 2019
Global 3Comida 3Servicio 4Ambiente 4

The setting is very unique. However, it was incredibly stuffy (humid and hot). They need some sort of table lighting so you can read the menu. The prices were fairly high (dinner for 4 with one bottle of wine was $470 USD). Cool experience but very overpriced for the food quality.

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FF
1 reseña
Comieron en 10 de mayo de 2019
Global 4Comida 4Servicio 2Ambiente 5

El lugar está bellísimo, el anfitrión muy bien, la comida es muy buena solo que el servicio es muy lento. Nuestra reservación fue a las 830 PM y la comida se nos había mencionado que a más tardar en media hora quedaba, y nos la sirvieron a las 10:05 PM . Excelente el ambiente del lugar pero si el servicio era lento . Y las personas de la mera entrada (creo que eran Valet Parking) estábamos en la pura entrada y solo estaban atentos a sus celulares eras tres señores y hasta que les echamos un grito nomás nos hicieron con una seña que más adelantes nos estacionarmos (o así entendimos) porque no hablaron ni nos vieron solo veían a sus teléfonos

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OT
Birmingham
4 reseñas
Comieron en 9 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

It was my birthday and everything was super yum

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LL
1 reseña
Comieron en 7 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

The best restaurant we ate at during our trip to Mexico

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P
Nashville
6 reseñas
Comieron en 5 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Dining at Alux was a wonderful experience. The ambience as you walk in immediately sets the mood of knowing you are in for a great evening. The service was excellent as was the food. We will definitely return and can recommend this unique experience.

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CS
Salt Lake City
1 reseña
Comieron en 5 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

The food at Alux was wonderful. The service was amazing. Jose was the best! What an amazing place. This is one you have to experience if you’re in Playa Del Carmen. You won’t find another restaurant like it!

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OT
Las Vegas
5 reseñas
Comieron en 1 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Muy lind el lugar, la comida deliciosa, ir con ropa comoda hace mucho calor...

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e
2 reseñas
Comieron en 30 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

We went for my birthday. We had the pleasure of having Adair as our waiter. He was a pleasure. Polite. Knowledgeable. He took us into the wine cellar and was knew so much about all the wines and helped us make a selection. The food was amazing. The atmosphere is pleasant with a dj. After dinner Adair suggested we walk through the cave and see how big it is. Definitely worth the stroll. So many different “rooms”.

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KT
1 reseña
Comieron en 29 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

Excelente atención por parte del personal, en especial de Hiram, muy atento en todo momento, dando buenas recomendaciones y siempre atento, excelente lugar, comida deliciosa! 100% recomendable!

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OT
Londres
1 reseña
Comieron en 29 de abril de 2019
Global 3Comida 3Servicio 4Ambiente 4

Prices are high as in London in a decent restaurant. Food was very plane and average size portion. The price you paying is for the place which is really nicely laid out.

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OT
1 reseña
Comieron en 25 de abril de 2019
Global 4Comida 3Servicio 4Ambiente 5

Anniversary

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s
Denver
1 reseña
Comieron en 22 de abril de 2019
Global 5Comida 4Servicio 5Ambiente 5

A fun unique experience. Good food, great staff and service.

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IO
1 reseña
Comieron en 19 de abril de 2019
Global 4Comida 3Servicio 4Ambiente 5

Un lugar increíble, con excelente servicio, comida un tanto exótica con platillos muy bien adornados con falta de sabor y precios muy excesivos

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CD
1 reseña
Comieron en 19 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

I had read reviews that said the food was so so. That is not the case any more. Ford and service were top notch. And add to that the ambiance of the cave experience and you have a great restraunt. Not to me missed in playa del carmen!

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MF
Las Vegas
5 reseñas
Comieron en 19 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

We had a wonderful experience enjoying the unique atmosphere. The food was delicious and we would come back again!

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OT
San Francisco
2 reseñas
Comieron en 19 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

Very unusual and beautifully designed interior - restaurant is inside cenote, under the ground.

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OT
Los Ángeles
1 reseña
Comieron en 18 de abril de 2019
Global 1Comida 1Servicio 1Ambiente 3

Painfully slow service! An hour and 20 minutes waiting for a salad, half chicken and a tamal. That’s what we ordered between us. 20 minutes waiting for apperatifs, 45 minutes for bread basket and an hour and 20 for food! It wasn’t busy! When the food did arrive I couldn’t cut the chicken with a regular knife it was that hard. They brought a steak knife to me to cut with! It was rubbery and cold! Took it away to reheat but arrived back cold and extremely dry! Really don’t know what chef thought he was doing! Waited 15 minutes for the “reheated” dish. Service was so poor! No apologies for such long delays and when we decided enough was enough and were paying the bill our waiter... that we barely saw all night wanted a tip!!!! Unbelievable! A tip for crap service and bad food? Tipping is for a good experience and earned guys! Tips are not for just showing up to work and throwing out any old food and service! It’s a beautiful place but need to sort out all levels of management and service! Such a pity!

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OT
México
2 reseñas
Comieron en 17 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

Esta muy ruco pero excesivamente CARO

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E
1 reseña
Comieron en 16 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

Me encanto el lugar, el ambiente, la comida y la atención de todo el personal!

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AD
Chicago
1 reseña
Comieron en 15 de abril de 2019
Global 2Comida 2Servicio 2Ambiente 4

This used to be a destination while in a Playa del Carmen a few years ago, but is now under the new management it is overpriced and the menu / food not so good.
Also didn’t appreciate the lecture on tipping by the waiter.

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KF
1 reseña
Comieron en 13 de abril de 2019
Global 5Comida 4Servicio 5Ambiente 5

belle expérience, magnifique resto et bon service. oui c'est cher mais c'est une expérience, on paie pour manger dans une grotte!! la bouffe etait correct mais sans plus, et oui le vin est tres cher, 50$ pour la moins cher bouteille, mais je continue a dire que c'Est une expérience unique de manger dans une grotte!! on a bien aimé nous!!!

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KD
Los Ángeles
4 reseñas
Comieron en 13 de abril de 2019
Global 5Comida 5Servicio 5Ambiente 5

Took my wife, her son and his girlfriend there for dinner. It is a beautiful one of a kind restaurant built in a cave. The service, ambiance, food and drinks were all fantastic. I try to eat there on all my trips to Cancun. It is a romantic place to take a date with cocktail lounge and entertainment. Would highly recommend.

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R
1 reseña
Comieron en 10 de abril de 2019
Global 4Comida 3Servicio 4Ambiente 5

One of a kind dining experience. Great live music being played by dj. Very attentive service. Perfect ambience. Food was good. I was slightly bummed because we travelled to Playa just to eat here for my birthday, which was two days before, but we were told that they wouldn’t do anything special because it wasn’t the actual day of my birthday. Had we known this prior to making reservations our travel plans would have been different. Still great experience though.

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a
Cancún
1 reseña
Comieron en 6 de abril de 2019
Global 4Comida 4Servicio 5Ambiente 5

Great service and cocktails, the place is unique and perfect for couples.

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JS
San Francisco
1 reseña
Comieron en 2 de abril de 2019
Global 5Comida 4Servicio 5Ambiente 5

Absolutely stunning and breathtaking. Service (Hiram was our waiter) was outstanding, prompt, and kind. He was so informative about the caverns, food, and wine. I've never experienced such beauty during a dining experience.

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OT
Atlanta
1 reseña
Comieron en 30 de marzo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Such a cool space

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GJ
Columbus
1 reseña
Comieron en 30 de marzo de 2019
Global 5Comida 5Servicio 3Ambiente 5

Everything was almost perfect until the server started to beg for more money for the tip.

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NM
Cancún
1 reseña
Comieron en 30 de marzo de 2019
Global 3Comida 3Servicio 3Ambiente 3

1ere visite en mars 2016 et 2ème visite en mars 2019. Notre 2ème visite nous a très déçu. La qualité de la nourriture était moins bonne mais le prix a testé élevé. Rapport qualité prix mauvais.

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OT
México
2 reseñas
Comieron en 29 de marzo de 2019
Global 4Comida 4Servicio 2Ambiente 5

Cierran muy temprano, la comida no es suficiente, el lugar es extraordinario, el servicio malo.

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OT
1 reseña
Comieron en 29 de marzo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Celebrated a birthday. It’s a very impressive restaurant with amazing food and service.

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OT
1 reseña
Comieron en 27 de marzo de 2019
Global 4Comida 4Servicio 5Ambiente 5

Por donde eatá, el embiente y el sabor de la comida. Además me ha gustado la bodega para elegir el vino, para acompañar la comida.
Si vuelve me gustaría volver
Un saludo Birgitta

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OT
1 reseña
Comieron en 27 de marzo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Fernando is a excellent waiter. The cowboy steak was AMAZING. Thank you very much. We had a premium experience. Philippe and Jessica, Canada

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MM
Baltimore
8 reseñas
Comieron en 27 de marzo de 2019
Global 4Comida 4Servicio 4Ambiente 5

Even though I expected this restaurant to be overly touristy, maybe even a little campy, we enjoyed the experience thoroughly. It is more in a residential area rather than in the hubbub of Playa. The cave is beautiful and we dined next to the cenote. We went early so there was not the inevitable crowdedness by 7:30 or so. The menu is exotic without being too esoteric ("marinated grasshoppers"). We were very glad that we included Alux (pronounced "A-LOOSH" to the taxi driver) in our itinerary. Would love to have a private party there someday. Suenos.

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LD
Vancouver
1 reseña
Comieron en 23 de marzo de 2019
Global 5Comida 4Servicio 5Ambiente 5

Husband and I were on all inclusive vacation - it was nice to get out of the resort and threat ourselves to Avery nice evening.

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KS
1 reseña
Comieron en 21 de marzo de 2019
Global 5Comida 4Servicio 5Ambiente 5

Love the restaurant. We have been three times, and always bring someone new to experience it. the staff was excellent as always

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