Alux Restaurante

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4.4
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744 reseñas
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más de MXN500
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Mexicana contemporánea

Etiquetas principales:

Romántico
Ocasión especial
Ideal para una cita
Alux es un Restaurante dentro de una caverna natural. Un lugar único para disfrutar de una velada mágica.

La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.

Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.

Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.

Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.

NOTA: Solamente aceptamos menores de 12 años antes de las 7:30 PM
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Filtros
P
México
1 reseña
Comieron hace 4 días
Global 5Comida 5Servicio 5Ambiente 5

Delicioso! No es impagable , si costoso. Pero lo que no me gusto mucho es que te sugieren 2 tipos de propina , bueno 15% y exelente 20 % .
Obvio ! Que dejas propina pero de cierta manera eso te obliga a dejar el 20% ...
Hace calor ! Mucho ! Así que tienes a ir preparada para estar lo más ligero posible .
El lugar espectacular y la atención igual !

OT
Filadelfia
1 reseña
Comieron hace 5 días
Global 4Comida 1Servicio 5Ambiente 5

Ambiance was nice. Food was bland and over cooked. For the price should have been exquisite. Also they had live music but it was a bit loud. The waiter surprised us with cake which was a pleasant surprise but the cake was not good either. The waiters were very attentive. Overall it was a nice experience but the food was a huge disappointment

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P
Morelos
6 reseñas
Comieron en 5 de agosto de 2019
Global 5Comida 5Servicio 5Ambiente 5

Un lugar muy padre, elegante, diferente , buen ambiente

ZU
México
1 reseña
Comieron en 4 de agosto de 2019
Global 4Comida 5Servicio 3Ambiente 3

UN RESTAURANTE CON EXCELENTES ESCENARIOS NATURALES , ALIMENTOS FORMIDABLES , PERO HOY EN DIA SIN INTERNET EN EL AREA ES UNA FALLA QUE SE SEÑALA...

CA
Orlando
2 reseñas
Comieron en 31 de julio de 2019
Global 5Comida 4Servicio 5Ambiente 5

Absolutely incredible from start to finish. BE SURE to take a walk around the entire cave when you’re done eating. It’s HUGE and absolutely breathtaking. The prices were much more reasonable that I expected, and the food was beautifully presented, well cooked, and very tasty. Our waiter, Andres, was also very attentive and spoke great English. Thank you for an unforgettable time!

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OT
Chicago
5 reseñas
Comieron en 28 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

While it is a very nice and interesting location and venue it is way too hot to enjoy the food. The need better ventilation. I also requested a private table for our celebration and was not provided one despite many being availabke

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TM
7 reseñas
Comieron en 26 de julio de 2019
Global 4Comida 4Servicio 5Ambiente 5

The food was not out of this world but it was good and the service was wonderful. They have a nice wine selection but the true star here is the cave. It’s just such a unique space. Over all I would recommend it.

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R
1 reseña
Comieron en 24 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Incredible experience from start to finish. The presentation/taste of the food, our service from Andres/the rest of the crew, and obviously the breathtaking aesthetics of this amazing restaurant blew me away. And to top it off - unbelievable value. I will never stop talking about this experience!

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A
San Francisco
14 reseñas
Comieron en 23 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

We had a wonderful experience at Alux! Beautiful venue, amazing food and a wonderful wine cave to choose your own bottle! Would highly recommend!!

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R
1 reseña
Comieron en 22 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Amazing food and dining experience! If you are in Playa del Carmen, this place is a must visit.

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AN
Edmonton
1 reseña
Comieron en 13 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Alessio was our server and was so knowledgeable about the wines and menu. Absolutely incredible atmosphere and it really is a once in a lifetime opportunity. Would go again in a heartbeat!

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LM
San Francisco
1 reseña
Comieron en 12 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Great experience and one of a kind ambiance. Great place for drinks and appetizers.

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OT
Austin
1 reseña
Comieron en 12 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

One of the most amazing restaurants ever. The service was top notch and our waiter Jose was more than attentive. We set right by the water, it was amazing. The food was outstanding. Definitely will back .

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CM
Londres
3 reseñas
Comieron en 11 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Great restaurant, beautiful surroundings and great food, definitely worth a visit.

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OT
Dallas
1 reseña
Comieron en 11 de julio de 2019
Global 4Comida 4Servicio 5Ambiente 5

Eating underground was an interesting experience.. Our waiter, Adair, was very friendly and recommended a enjoyable bottle of Mexican wine.

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OP
1 reseña
Comieron en 11 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

We decided to come to Alux as a special treat at the end of our holiday, as we had just got engaged! Our waiter (I think his name was Andre- or something definitely beginning with A!) made us feel welcomed and special as he took care of us. The food was outstanding - we had a starter, main and dessert; as were the yummy cocktails. It was a very cool experience dining in the cave, and was great being able to explore and look around. Would definitely be back if we’re ever in the area again!

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OT
1 reseña
Comieron en 10 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Muy buen lugar, atienden muy bien, se puede pagar con tarjeta, pesos o dólares. Los precios son aceptables y cuando pedimos tomarnos una fotos en el lugar aceptaron sin ningún problema. En general un excelente servicio y un rica comida con un toque especial.

OT
1 reseña
Comieron en 8 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Buena comida, buen servicio y el lugar es muy agradable

R
Las Vegas
9 reseñas
Comieron en 7 de julio de 2019
Global 4Comida 4Servicio 4Ambiente 5

Lovely restaurant in the caves below playa del carmen . Worth a visit and the food was good

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OT
Chicago
1 reseña
Comieron en 6 de julio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Amazing!!!

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LL
Edmonton
1 reseña
Comieron en 5 de julio de 2019
Global 5Comida 5Servicio 4Ambiente 5

Wonderful experience. The service was friendly and prompt, the food delicious! Music could be substantially quieter as the gentleman seemed to think we were in a bar and it got progressively louder as the evening went on. Definitely a unique location for a great meal!

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OT
San Francisco
1 reseña
Comieron en 4 de julio de 2019
Global 1Comida 4Servicio 1Ambiente 2

Worst, touristy service ever. They actually put an iPad on our table before we paid to have us do a survey.

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ML
Caribe
1 reseña
Comieron en 29 de junio de 2019
Global 5Comida 4Servicio 5Ambiente 5

We were celebrating our anniversary. When we ordered the dessert they wrote Happy Anniversary; very thoughtful of them.

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TL
Kansas City
9 reseñas
Comieron en 29 de junio de 2019
Global 5Comida 4Servicio 5Ambiente 5

The restaurant is beautiful and the service was amazing. The food was very good. I highly recommend the restaurant.

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MS
Chicago
4 reseñas
Comieron en 24 de junio de 2019
Global 5Comida 4Servicio 5Ambiente 5

The most beautiful and amazing visual dining experience ever! I mean it’s a romantic dim colorful intimate cave dining venue. The place is a little humid but hello it’s a cave! However it was comfortable they added a fan close by, and the service was great. Food we ordered was real good, not over the top like a place know for top shelf cuisine, but honestly very good. The ambience is worth the trip! I’d definitely return and be sure to ask for a table deeper in the cave.

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OT
El Paso
1 reseña
Comieron en 23 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Great experience and great service! Will always 100%recommend

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OT
San Francisco
2 reseñas
Comieron en 22 de junio de 2019
Global 2Comida 3Servicio 5Ambiente 2

The restaurants ambiance was nice however the place smelled too much of mold and it was hard to enjoy the meal while enduring it. The service however was amazing the staff was very friendly and attentive.

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D
15 reseñas
Comieron en 22 de junio de 2019
Global 4Comida 3Servicio 5Ambiente 5

Great place to try but to be honest, the food was not worth what we paid. However the service and atmosphere were wonderful. Also apparently if you try to send something back that you don't like, they make the server pay for it. so we didn't send anything back and just gave constructive criticism to the chef. Unfortunately he did not do anything but I do recommend for the experience at least once.

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P
México
16 reseñas
Comieron en 21 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Tuvimos una cena muy agradable celebrando nuestros aniversarios en Familia, nuestro mesero siempre atento a los detalles y con las mejores recomendaciones, esté lugar es una visita en Playa del Carmen.

OT
Los Ángeles
1 reseña
Comieron en 11 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

First visit

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B
17 reseñas
Comieron en 10 de junio de 2019
Global 5Comida 4Servicio 5Ambiente 5

I want to get married here. The food was fine, but the atmosphere was unbelievable. DEFINITELY walk around the entire restaurant, especially if you're there at the end of the night and there aren't many seated tables left. So, so huge and so cool. I'd like to eat at one of the more secluded tables next time. And there will definitely be a next time. Worth the price, to me, and the food we had wasn't bad.

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ND
1 reseña
Comieron en 8 de junio de 2019
Global 3Comida 3Servicio 5Ambiente 5

Decent food, great atmosphere, incredibly expensive for what it is.

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OT
Cancún
1 reseña
Comieron en 8 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

We come here once every year when we are on vacation in Playa. Best dining experience ever and would highly recommend it to everyone and anyone!!!!!!

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A
San Diego
24 reseñas
Comieron en 7 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

We live in Playa and have been to Alux at least 5 times and always bring our visiting family and guests because it is such a unique experience. The cave and decor are unforgettable. The service is wonderful. My husband's steak was excellant, the second time he orders the same thing... The lobster bisque is very good, but could maybe have a bit more salt or some thing to spice it up. It's very rich and can easily be shared. I love the portobellos as an appy and on the side of the surf and turf. I had the lamb this time and it was very good, but due to the bones, I had to pick it up to get the meat off, maybe not your desired honeymoon eating look. We would really like some real quality bread, because the white dinner rolls are just not the level of the rest of the restaurant. The wine cellar is really special and the wines are pricey. They will push the more expensive wines but know they have some that are good and more affordable. Alux does a wonderful job with the Birthday cake and firework candle. This is a great restaurant for a special romantic meal and/or can accomodate a large 'wedding' or other celebration group as well.

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MH
Salt Lake City
10 reseñas
Comieron en 5 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

Wow what a fantastic place! Very nice incredible atmosphere. Great service. Food was terrific! Would highly recommend coming here for dinner

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M
1 reseña
Comieron en 1 de junio de 2019
Global 5Comida 5Servicio 5Ambiente 5

El lugar es realmente sorprendente, los alimentos son un deleite y el servicio bastante bueno.
Restaurante Alux superó mis expectativas

G
1 reseña
Comieron en 31 de mayo de 2019
Global 5Comida 3Servicio 5Ambiente 5

Fabulous place, very cool atmosphere and so fun to explore. The service was amazing and it was really fun. The food was just ok, I had steak and it was a little fatty. Other menu items may be better. But it is worth an expensive date night because of how awesome it is.

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OT
San Diego
1 reseña
Comieron en 30 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

Absolutely great service! The staff was amazing and so very attentive. The chef even came out and greeted all the guests of the evening, a small step goes a long way.

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RR
Los Ángeles
1 reseña
Comieron en 27 de mayo de 2019
Global 3Comida 3Servicio 3Ambiente 4

It’s a very unique experience that you should try. Food was fine. Not outstanding, not terrible. But nothing to write home about. However eating in a cenote is a once in a lifetime experience that I’m unsure you can try many other places. Service was okay. It was pretty empty when we got there (first table), and only had about 10 out of 30-40 tables filled when we finished. The unfortunate part came with our bill and tip. You’re asked by your server if you thought the service was “good” (15%) or “excellent” (20%). And the bill reflects your total amount and these two suggestions on how you should/could tip. We did feel the servers have a more difficult job at this restaurant, likely having to climb stairs up and down to get our food, so 20% was deserved. And we mentioned to Diego that it was Excellent. However, when he brought the credit card receipt for me to sign (removing the line item invoice that was there beforehand showing the possible tip amounts), I caught that he had added more to the bill than what had come over 5 minutes beforehand. He had added an additional tip amount to my charge, hoping I wouldn’t notice. When I caught it, he stumbled with a few different excuses. We told him we’d go to the front with him to figure it out. And that worried him as he tried suggesting we explore more of the cenote. He then followed us in and without other workers seeing, he tried slipping us in cash the additional amount he had added to our bill which really showed his excuses were not truthful (the system automatically adds that amount, the system rounds up, the woman who rings up the bill adds that as her tip). We made him fix it on our receipt which I’m certain was a little embarrassing for him.

Just be forewarned on this practice as I’m sure it’s not the first time they’ve tried sliding in an extra tip.

Alux Restaurante
Respondió el 3 de junio de 2019

Hello Mr. Rob, First of all, from ALUX restaurant we want to offer you an apology for this situation. We want to thank you for your visit and for letting us know what happened the night you were here. We are going to be very aware of this kind of situations. We hope you can give ALUX Restaurant another chance to visit us and change your experience.

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MS
1 reseña
Comieron en 26 de mayo de 2019
Global 5Comida 5Servicio 5Ambiente 5

The experience was unlike any other! Truly amazing culinary experience!

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