La creación y formación de la caverna es milenaria. En este entorno de verdaderos palacios subterráneos decorados con singulares estalactitas y estalagmitas usted podrá disfrutar de un espectáculo natural.
Con una capacidad de atención de mas de 250 comensales, nuestra caverna cuenta con diversos ambientes diseñados para que usted disfrute al máximo de su estancia, todos acompañados por nuestra alta cocina que nos distingue en esta región de la Riviera Maya, y por supuesto una amplia barra de Bebidas Nacionales e Internacionales.
Para crear un restaurante en esta magnifica caverna, la cocina tuvo que ubicarse en la superficie, por lo cual los tiempos de espera son un poco mas prolongados.
Disfruta de una deliciosa cena en un entorno natural y místico. Alux Restaurant es una experiencia única e inolvidable.
NOTA: Solamente aceptamos menores de 12 años antes de las 7:30 PM
The service was superb and only surpassed by the unique nature of the facility. The food was very good as well; after all it is a restaurant.
Excelente atención del personal, platos excelentes en cuanto a calidad.
El lugar inigualable
La atención de Andrés nuestro mesero fue fenomenal, todo salió perfecto
The setting is very unique. However, it was incredibly stuffy (humid and hot). They need some sort of table lighting so you can read the menu. The prices were fairly high (dinner for 4 with one bottle of wine was $470 USD). Cool experience but very overpriced for the food quality.
El lugar está bellísimo, el anfitrión muy bien, la comida es muy buena solo que el servicio es muy lento. Nuestra reservación fue a las 830 PM y la comida se nos había mencionado que a más tardar en media hora quedaba, y nos la sirvieron a las 10:05 PM . Excelente el ambiente del lugar pero si el servicio era lento . Y las personas de la mera entrada (creo que eran Valet Parking) estábamos en la pura entrada y solo estaban atentos a sus celulares eras tres señores y hasta que les echamos un grito nomás nos hicieron con una seña que más adelantes nos estacionarmos (o así entendimos) porque no hablaron ni nos vieron solo veían a sus teléfonos
It was my birthday and everything was super yum
The best restaurant we ate at during our trip to Mexico
Dining at Alux was a wonderful experience. The ambience as you walk in immediately sets the mood of knowing you are in for a great evening. The service was excellent as was the food. We will definitely return and can recommend this unique experience.
The food at Alux was wonderful. The service was amazing. Jose was the best! What an amazing place. This is one you have to experience if you’re in Playa Del Carmen. You won’t find another restaurant like it!
Muy lind el lugar, la comida deliciosa, ir con ropa comoda hace mucho calor...
We went for my birthday. We had the pleasure of having Adair as our waiter. He was a pleasure. Polite. Knowledgeable. He took us into the wine cellar and was knew so much about all the wines and helped us make a selection. The food was amazing. The atmosphere is pleasant with a dj. After dinner Adair suggested we walk through the cave and see how big it is. Definitely worth the stroll. So many different “rooms”.
Excelente atención por parte del personal, en especial de Hiram, muy atento en todo momento, dando buenas recomendaciones y siempre atento, excelente lugar, comida deliciosa! 100% recomendable!
Prices are high as in London in a decent restaurant. Food was very plane and average size portion. The price you paying is for the place which is really nicely laid out.
A fun unique experience. Good food, great staff and service.
Un lugar increíble, con excelente servicio, comida un tanto exótica con platillos muy bien adornados con falta de sabor y precios muy excesivos
I had read reviews that said the food was so so. That is not the case any more. Ford and service were top notch. And add to that the ambiance of the cave experience and you have a great restraunt. Not to me missed in playa del carmen!
We had a wonderful experience enjoying the unique atmosphere. The food was delicious and we would come back again!
Very unusual and beautifully designed interior - restaurant is inside cenote, under the ground.
Painfully slow service! An hour and 20 minutes waiting for a salad, half chicken and a tamal. That’s what we ordered between us. 20 minutes waiting for apperatifs, 45 minutes for bread basket and an hour and 20 for food! It wasn’t busy! When the food did arrive I couldn’t cut the chicken with a regular knife it was that hard. They brought a steak knife to me to cut with! It was rubbery and cold! Took it away to reheat but arrived back cold and extremely dry! Really don’t know what chef thought he was doing! Waited 15 minutes for the “reheated” dish. Service was so poor! No apologies for such long delays and when we decided enough was enough and were paying the bill our waiter... that we barely saw all night wanted a tip!!!! Unbelievable! A tip for crap service and bad food? Tipping is for a good experience and earned guys! Tips are not for just showing up to work and throwing out any old food and service! It’s a beautiful place but need to sort out all levels of management and service! Such a pity!
Esta muy ruco pero excesivamente CARO
Me encanto el lugar, el ambiente, la comida y la atención de todo el personal!
This used to be a destination while in a Playa del Carmen a few years ago, but is now under the new management it is overpriced and the menu / food not so good.
Also didn’t appreciate the lecture on tipping by the waiter.
belle expérience, magnifique resto et bon service. oui c'est cher mais c'est une expérience, on paie pour manger dans une grotte!! la bouffe etait correct mais sans plus, et oui le vin est tres cher, 50$ pour la moins cher bouteille, mais je continue a dire que c'Est une expérience unique de manger dans une grotte!! on a bien aimé nous!!!
Took my wife, her son and his girlfriend there for dinner. It is a beautiful one of a kind restaurant built in a cave. The service, ambiance, food and drinks were all fantastic. I try to eat there on all my trips to Cancun. It is a romantic place to take a date with cocktail lounge and entertainment. Would highly recommend.
One of a kind dining experience. Great live music being played by dj. Very attentive service. Perfect ambience. Food was good. I was slightly bummed because we travelled to Playa just to eat here for my birthday, which was two days before, but we were told that they wouldn’t do anything special because it wasn’t the actual day of my birthday. Had we known this prior to making reservations our travel plans would have been different. Still great experience though.
Great service and cocktails, the place is unique and perfect for couples.
Absolutely stunning and breathtaking. Service (Hiram was our waiter) was outstanding, prompt, and kind. He was so informative about the caverns, food, and wine. I've never experienced such beauty during a dining experience.
Such a cool space
Everything was almost perfect until the server started to beg for more money for the tip.
1ere visite en mars 2016 et 2ème visite en mars 2019. Notre 2ème visite nous a très déçu. La qualité de la nourriture était moins bonne mais le prix a testé élevé. Rapport qualité prix mauvais.
Cierran muy temprano, la comida no es suficiente, el lugar es extraordinario, el servicio malo.
Celebrated a birthday. It’s a very impressive restaurant with amazing food and service.
Por donde eatá, el embiente y el sabor de la comida. Además me ha gustado la bodega para elegir el vino, para acompañar la comida.
Si vuelve me gustaría volver
Un saludo Birgitta
Fernando is a excellent waiter. The cowboy steak was AMAZING. Thank you very much. We had a premium experience. Philippe and Jessica, Canada
Even though I expected this restaurant to be overly touristy, maybe even a little campy, we enjoyed the experience thoroughly. It is more in a residential area rather than in the hubbub of Playa. The cave is beautiful and we dined next to the cenote. We went early so there was not the inevitable crowdedness by 7:30 or so. The menu is exotic without being too esoteric ("marinated grasshoppers"). We were very glad that we included Alux (pronounced "A-LOOSH" to the taxi driver) in our itinerary. Would love to have a private party there someday. Suenos.
Husband and I were on all inclusive vacation - it was nice to get out of the resort and threat ourselves to Avery nice evening.
Love the restaurant. We have been three times, and always bring someone new to experience it. the staff was excellent as always
Excelente lugar, instalaciones impresionantes y atencion incomparable, los alimenos no son lo mejor del lugar pero el ambiente y atencion se lo llevan
Ambiance was nice. The fact that you eat dinner in a real cave was different. Food was over priced for what you get. I ordered the king crab pasta and it came with a few pieces of crabmeat on top. My wife ordered the lamb and received the smallest cut of lamb I have ever seen. So much so that she asked to send it back and the manager came over saw it and apologized. It was replaced with a new order that was only slightly better and by the time it came out I was already done with my food. Drinks were good and so was the service but don't go there hungry. No I wouldn't return or recommend.
L'ambiance est bien, le service est excellent et la bouffe est divine! Profitez-en!